Public Tickets
Dale wright
IconsClosed
Updated March 11, 2019 at 1:50am
2
Most recent comment from Support Team:Hi there,https://fontawesome.com/v3.2.1/icons/
Enrico Nencini
No more support for Eleven?!Closed
Updated September 7, 2018 at 5:10am
2
Most recent comment from Support Team:Hello Enrico,Yes, unfortunately the product has been discontinued.
Chris
updateClosed
Updated June 12, 2018 at 2:41pm
2
Most recent comment from Support Team:Hello Chris,Eleven - the WordPress theme has been discontinued and I simply don't have access to the source code to advise you on what needs to be done.Best I think is to contact the theme author dire ...
Peter
Toggle won't work anymoreClosed
Updated January 9, 2018 at 4:36pm
6
Most recent comment from Support Team:Using the contact formhttps://themeforest.net/user/clapatI'm not able to help because I do not know the product, it has been discontinued for quite a while.Best.
Matti Naakka
Front page portfolio itemsClosed
Updated August 28, 2017 at 2:11pm
2
Most recent comment from Support Team:Hello Mattion our demo site it shows threehttp://clapat.ro/themes/twelve-wp/not really sure what causes the problem. Just for testing have you tried adding the fourth item?Otherwise I would need wp ad ...
Matti Naakka
Error message: [LayerSliderWP] Slider not foundClosed
Updated August 26, 2017 at 7:24pm
3
Most recent comment from Matti Naakka:Hi,and thanks for the fast response. As I did some investigation, this turned to be a user mistake - the correct slider was not active from Pages->Landing page. Thanks anyway!
Tatyana Krasikova
Eleven - Responsive One Page Parallax TemplateClosed
Updated December 29, 2016 at 4:57pm
2
Most recent comment from Support Team:Dear Tatyana,The provide support only for Clapat WordPress themes on this forum. For HTML templates please contact the author directly. Thanks
Bernd
78049f40-9727-4a1e-97fb-30678cab9e00Closed
Updated September 22, 2016 at 8:01pm
4
Most recent comment from Support Team:You can ask a refund for the template author, this is only the support forum for Wordpress themes.Thank you
Marco Thormann
Theme change to SSLClosed
Updated January 23, 2016 at 7:51pm
6
Most recent comment from Support Team:Hi Marco, I'm really sorry but the product has been discontinued a while ago and I simply lack the expertise for this product.Once again, appologize for any inconvenience.thanks
paul huggins
footer social iconsClosed
Updated July 14, 2015 at 6:45pm
8
Most recent comment from paul huggins:Awesome, that did it... thanks.
Mark Ream
Social IconsClosed
Updated March 19, 2015 at 5:38pm
7
Most recent comment from Support Team:it's been requested already:https://github.com/FortAwesome/Font-Awesome/issues/2039not sure when it's included though in the fa library.thanks
Mark Ream
Get Rid of Sidebar on Default Template PagesClosed
Updated March 18, 2015 at 3:09am
2
Most recent comment from Support Team:Hi, make sure that the sidebar is inactive in the multiple sidebars area (upper right corner in page options)thanks
Horst Heuchlow
slow loadingClosed
Updated February 25, 2015 at 5:28am
2
Most recent comment from Support Team:Hi, Definitely the images are the big issues. Please optimize them for web. Also we can give you a .htaccess who will enable cookies and speed up the time on second time page load. Please give us an m ...
Thomas Blasioli
Berger Html TemplateClosed
Updated February 24, 2015 at 3:45pm
2
Most recent comment from Support Team:The appearing function works only in pages with HERO. If you have more questions please use our profile form in themeforest. Ticksy forum is only for wordpress themes. Thanks
Paul Huggins
map not showing, and "current" state not workingClosed
Updated February 20, 2015 at 3:32am
4
Most recent comment from Support Team:Hi, what is the site url?thanks