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  Public Ticket #1703098
No more support for Eleven?!
Closed

Comments

  • Enrico Nencini started the conversation

    Affected Theme is ELEVEN (sorry for posting here under twelve, apparently there's no support queue for Eleven?)

    So...Everything is up-to-date in WP (all themes/plugins) and no warnings whatsoever in the backend. It has been working ok for months (years).
    A few weeks ago we started having more and more issues, to the point that now the site is not usable anymore. Our main issues:

    • Menu is not working anymore (Chrome)..you can click on items but nothing will happen.
    • Overlays and portfolio open a black window and won't load the content (all tested browsers).

    I guess some module/plugin needs an update, any chances that you can support us?

    Thanks for your help,

    Enrico

  •  1,813
    Support replied

    Hello Enrico,

    Yes, unfortunately the product has been discontinued.

    Thank you.

    Clapat Support

    https://www.clapat.com/

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