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Public Tickets

Domme Portfolio doesn't workClosed   Canela - Creative Portfolio Theme   Updated June 17, 2024 at 9:47am   2 Most recent comment from Support Team:Hi there,I'm not sure. Can you provide wp admin access in a private comment so we can have a look? Also if you give us more details (is it about only one portfolio page, if yes which one, the pag ... My-Linh How to remove "new" from portfolioClosed   Canela - Creative Portfolio Theme   Updated March 6, 2024 at 7:52pm   3 Most recent comment from My-Linh:This worked, thanks so much! My-Linh Columns tend to re-arrange themselvesClosed   Canela - Creative Portfolio Theme   Updated March 6, 2024 at 4:04pm   2 Most recent comment from Support Team:Hi there,thanks for the login info. This ticket is actually related withhttps://clapat.ticksy.com/ticket/3595515/ the blocks in question come from the Bluehost plugin. Nothing wrong with that, except ... David Desktop display cursor vs grabberClosed   Canela - Creative Portfolio Theme   Updated January 13, 2024 at 5:36pm   9 Most recent comment from David:I'm not super great at it, but I figured it out. Thanks! You can close out the ticket. horhe Hello, how do they change the headings on the pages? such as – About Us and (Digital Studio), Stories and (Latest News), Contact (lets Work Together) ?!Closed   Canela - Creative Portfolio Theme   Updated September 20, 2023 at 9:39am   2 Most recent comment from Support Team:Hello, these are all part of the hero section of the page/portfolio item and can be changed in page options. Thanks George HomepageClosed   Canela - Creative Portfolio Theme   Updated August 21, 2023 at 3:54pm   10 Most recent comment from Support Team:Hi George,I'm telling you what you can do in Canela and then you can decide what the best that can be applied to your case?for both portfolio grid and showcase templates you have the ability to f ... George ScrollClosed   Canela - Creative Portfolio Theme   Updated August 16, 2023 at 1:50pm   2 Most recent comment from Support Team:Hello George,we replied to your other ticket. Either use that or this one for further conversation. domenico 9aaacdbc-e2b8-405e-b27d-9f8607a20839Closed   Canela - Creative Portfolio Theme   Updated August 4, 2023 at 8:16am   2 Most recent comment from Support Team:Hello Domenico,Is this related ti the HTML template or the WordPress theme - I cannot tell because the site does not workhttps://prnt.sc/dus5c58kZx5T Leonardo Carga completa del temaClosed   Canela - Creative Portfolio Theme   Updated May 25, 2023 at 2:40pm   4 Most recent comment from Support Team:Hi Leonardo,so I imported the demo content - if you can verify  Louay Design and EditClosed   Canela - Creative Portfolio Theme   Updated May 20, 2023 at 3:22pm   6 Most recent comment from Support Team:Hello,That really depends. As you imagine, we are very tight with time - ThemeForest is a competitive market. We can help you with small custom work if it comes to it, but otherwise for extensive full ... Talha ShowcaseClosed   Canela - Creative Portfolio Theme   Updated January 18, 2023 at 2:39pm   15 Most recent comment from Support Team:Hi,you can add.swiper-pagination-bullet .title {     font-size: 9vw;     line-height: 10vw;}in customizer -> additional CSS and change the values (make them smaller for example). You can enable ... Talha kaydırıcı siyah ekran kalıyorClosed   Canela - Creative Portfolio Theme   Updated January 15, 2023 at 3:48pm   12 Most recent comment from Support Team:Hi there,Support is available Monday to Friday.this is the error I'm getting when trying to access your website:https://prnt.sc/4gW6_74Vf9yUYou can set the map parameters in customizer -> map set ... Onur video backgroundClosed   Canela - Creative Portfolio Theme   Updated July 7, 2022 at 5:04am   4 Most recent comment from Support Team:Hi thereif it's about the home page liquify slider:http://clapat.ro/themes/canela-wordpress/the theme does not have video background support for slides because the slider is built with WebGL. We ... Onur e-commerceClosed   Canela - Creative Portfolio Theme   Updated July 4, 2022 at 6:58am   2 Most recent comment from Support Team:Hello,We have not tested or integrated Canela with woocommerce, you may need to make some CSS adjustments to match the look-and-feel of the theme.Another thing that you can do is to add the shop page ... Sanja Video backgroundClosed   Canela - Creative Portfolio Theme   Updated May 25, 2022 at 4:16pm   2 Most recent comment from Support Team:Hello Sanja,The Canela liquify slider does not display videos since it's using a WebGL canvas