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Public Tickets

Sean O\'Brien Showcase images not showingClosed   Canela - Creative Portfolio Theme   Updated November 22, 2020 at 7:00pm   11 Most recent comment from Sean O\'Brien:Thanks for your help, changing host provider has fixed this issue for me! natalia Showcase image appearingClosed   Canela - Creative Portfolio Theme   Updated November 19, 2020 at 4:04pm   4 Most recent comment from Support Team:Hello Natalia,you need to replace the both versions of the logo (black and white) with your own. Gábor Tomori Showcase image appearingClosed   Canela - Creative Portfolio Theme   Updated November 19, 2020 at 9:24am   4 Most recent comment from Support Team:Hello Natalia,if you can provide wp admin access in a separate private ticket so we can preview your site? Stephen Osei Data ImportClosed   Canela - Creative Portfolio Theme   Updated November 12, 2020 at 4:54pm   11 Most recent comment from Support Team:I've replaced all hero images from all portfolio items with ones coming from your media library (therefore coming from your own domain)  otherwise the CORS policy on your site would not allow it ... Anthony Capano padding issueClosed   Canela - Creative Portfolio Theme   Updated November 9, 2020 at 9:48am   2 Most recent comment from Support Team:Hello Anthony I see an equal padding for the container:https://prnt.sc/vg062fProblem solved? Anthony Capano mobile bugClosed   Canela - Creative Portfolio Theme   Updated November 6, 2020 at 4:09pm   14 Most recent comment from Support Team:Hi Anthony, have you hard refreshed the page? Anthony Capano Showcase auto slideClosed   Canela - Creative Portfolio Theme   Updated October 28, 2020 at 10:47am   6 Most recent comment from Support Team:Hi,This change is not possible because all our slide animations are build on horizontally scroll event. As3ad Canela Theme Translation NOT workingClosed   Canela - Creative Portfolio Theme   Updated October 27, 2020 at 7:59am   4 Most recent comment from Support Team:Hello,I do understand, however I can't really explain why:- the option is in customizer -> portfolio settings- the customizer settings are saved in wp_options table under theme_mods_canelahttps:/ ... Zaki mobile phoneClosed   Canela - Creative Portfolio Theme   Updated October 27, 2020 at 6:33am   2 Most recent comment from Support Team:Hi,can you send us your site URL?