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Thank you for registering to Clapat support system, please read the following terms:

1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(like a few lines of css or js)

4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

5. Before asking for support MAKE SURE THAT YOU SEARCH THROUGH RELATED OPENED TICKETS to see if your question doesn't already have an answer

6. Post as much info as you can on your errors: links and screenshots etc.

7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

Best,

Clapat Team.

  Public Ticket Activity

Kate How do I increase the height of the parallax sections?   Updated 1 day ago   1   Newave - Wordpress Responsive One Page Parallax Most recent comment from Kate:I'd like to increase the height of the parallax sections. I'm using them as image dividers between sections.Thank you! Jesse Shadoan Raw HTML Shortcode mod   Updated 2 days ago   10   Nerduck - Minimal and Creative Portfolio Theme Most recent comment from Support Team:HelloYes, you are right#portfolio-wrap .socials li a {padding: 0 27px 0 10px;}thanks Jesse Shadoan header height   Updated 2 days ago   2   Nerduck - Minimal and Creative Portfolio Theme Most recent comment from Support Team:Hello,Modify top padding of the prehero #pre-hero { padding: 260px 0px 60px;} in media queries:https://developer.mozilla.org/en-US/docs/Web/CSS/Media_Queries/Using_media_queriesfor ... Rob Home Area Size & Number of Clients   Updated 3 days ago   7   Newave - Wordpress Responsive One Page Parallax Most recent comment from Support Team:Excellent, good news. Thanks Benny Portfolio Items hide/show function   Updated 3 days ago   2 Berger - WordPress Creative Agency Portfolio Theme Most recent comment from Support Team:Hi there,yes you can but will display only the first n items, not a certain number for items from a specific category. Simply use Portfolio Mixed template for the home page and in page options ... Alia Lopez Slider loop and make invisible the menu   Updated 1 week ago   7   Squares - Interactive Design Agency Portfolio Wordpress Most recent comment from Alia Lopez:Hi! ok, got it, thank you very much! cheers! Kris Trent with Visual Composer   Updated 1 week ago   2   Trent - Wordpress Responsive One Page Parallax Most recent comment from Support Team:Hi Kris,Trent was not tested or shipped with visual composer and not advertised as such. :(You can however configure the visual composer rows to fit in trent layout if you are familiar with CSS. I ... André Database error (Amazon)   Updated 2 weeks ago   2   Newave - Wordpress Responsive One Page Parallax Most recent comment from Support Team:Hi,Try This:http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/Also do you have a valid purchase code? Ticksy is reporting 'Envato ... Kathleen Comstock Default Section Background Color   Updated 2 weeks ago   2   Newave - Wordpress Responsive One Page Parallax Most recent comment from Support Team:Hi,yes, find the section id, you can do so by inspecting the page in chrome or firefox and then add the css code for the background in theme options -> styling options -> custom cssFor ... Filippo Loading plugin   Updated 2 weeks ago   3   Nerduck - Minimal and Creative Portfolio Theme Most recent comment from Support Team:Excellent Filippo, thanks for sharing your solution! Rad-T Blog - Number of items   Updated 2 weeks ago   3   Nerduck - Minimal and Creative Portfolio Theme Most recent comment from Rad-T:Of course ;)Thanks.Radek Calin Multiplu   Updated 3 weeks ago   3   Nerduck - Minimal and Creative Portfolio Theme Most recent comment from Support Team:Salut Calin, 1. Este posibil. Trebuie sa te legi de clasa paginii individual din body, csa sa specifici doar coluarea pr bg paginii respective. Exeplu pentru prima pagina din demo de la ... Gabriele Legrand e Visual Composer 4.9   Updated 3 weeks ago   2 Legrand - Creative Photography Portfolio Theme Most recent comment from Support Team:Hello Gabriele,Last version available to download from envato has Visual Composer 4.11.2, compatible with WP 4.5So you just need to re install the theme (and uninstall the old version of visual ... Kyle Alen Center Blog Items on desktop and mobile..   Updated 3 weeks ago   2   Newave - Wordpress Responsive One Page Parallax Most recent comment from Support Team:Please provide us your website url and more details. Thanks Michael Randomize Team Carousel   Updated 3 weeks ago   4   Newave - Wordpress Responsive One Page Parallax Most recent comment from Support Team:Nice, excellent! thanks for sharing.
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