Public Tickets
Ross Connard
Portfolio Items Not DisplayingClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 9, 2015 at 5:45pm
2
Most recent comment from Ross Connard:I solved this problem by accident -- updating the wp_options table's siteurl and home settings.Thanks!
Adam Bank
Spacing Issue in contact infoClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 5, 2015 at 4:18am
2
Most recent comment from Support Team:.contact-details {padding-top: 30px;}in theme options Styling Options -> Custom CSSthanks
Adam Bank
Client logo redirects to Home PageClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 5, 2015 at 4:07am
6
Most recent comment from Support Team:Then DONT use the shortcodeyou can alternatively take the current html output and remove the links and re-add it to the page contentthanks
Carlos Maya
Links Social MediaClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 5, 2015 at 4:05am
6
Most recent comment from Support Team:Thank you, if you are satisfied don't forget to rate our theme!
Adam Bank
Email sign-upClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 5, 2015 at 4:03am
4
Most recent comment from Support Team:Plz follow Configuring MailChimp plugin in our documentation, it explains how to set it up.thanks
Scott Stone
Contact Form CSS for more Fields in WPCF7Closed
Newave - Wordpress Responsive One Page Parallax
Updated March 4, 2015 at 10:52pm
2
Most recent comment from Support Team:Hi,You have a syntax error. Please replace it with this:#contact-formular input[type="tel"], #contact-formular input[type="select"]Regards
Adam Bank
Social links in footerClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 4, 2015 at 5:23am
2
Most recent comment from Support Team:Hello
Pete O.
HomepageClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 4, 2015 at 5:11am
5
Most recent comment from Support Team:in theme options Styling Options -> Custom CSSadd a new class.my-background { background-color: #bed236;}and then specify this class color attribute for the shortcodethanks
Chris Fawkes
Remove Category from project infoClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 3, 2015 at 1:30pm
3
Most recent comment from Chris Fawkes:Duh, of course, thank you. Funny thing is I tried .project-category and did not think to use categories.
Nick Wright
Portfolio Image Popup expandClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 1, 2015 at 9:22pm
4
Most recent comment from Support Team:It's related with broswer res and whether the pretty photo is able to display the image in original size. I have a big monitor so no expand option. But I resized the browser (made it smaller) and the ...
Howard Spaeth
Page BuilderClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 1, 2015 at 9:09pm
4
Most recent comment from Support Team:Ok, np
Matthew Wachter
Change Portfolio BG colorClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 28, 2015 at 7:11pm
6
Most recent comment from Chris Fawkes:What I have recently found is changing the colour behind the filters can be done but by adding in an image and having it repeat. I assume this will also put the colour over that entire section. sectio ...
Charles Carrard
cant' load the pageClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 26, 2015 at 6:05pm
10
Most recent comment from Support Team:Hi, it was a faulty installation, the files were incomplete. Probably the installation process was interrupted in the middle. I simply reinstalled the theme and it works. thanksPS: the 1 star rating w ...
Margaret Riddell
Load times are EXTREEMLY SLOW!Closed
Newave - Wordpress Responsive One Page Parallax
Updated February 26, 2015 at 6:25am
2
Most recent comment from Support Team:Hi, the site loaded in few seconds on my machine.A good way to check which elements are slowing down the speed is to use network latency tool in chrome.Inspect Element -> Network and then sort on 'Tim ...
Horst Heuchlow
slow loadingClosed
Updated February 25, 2015 at 5:28am
2
Most recent comment from Support Team:Hi, Definitely the images are the big issues. Please optimize them for web. Also we can give you a .htaccess who will enable cookies and speed up the time on second time page load. Please give us an m ...