Public Tickets
Benny
Margin white spaceClosed
Berger - WordPress Creative Agency Portfolio Theme
Updated March 20, 2016 at 2:46pm
8
Most recent comment from Benny:Thanks!
Erick
Problem about structure bug or envanto pluggin ?Closed
Trent - Wordpress Responsive One Page Parallax
Updated March 20, 2016 at 4:37am
2
Most recent comment from Support Team:Erick, we are going to leave to share with other users experiencing similar issues. If that's okay with you. thanks
Darren
Portfolio 'next' button linkClosed
Nerduck - Minimal and Creative Portfolio Theme
Updated March 20, 2016 at 4:18am
3
Most recent comment from Support Team:Hi, thank you for sharing your solution.on a side note we are going to release an update soon which makes the order configurable( either forward chronologically or backwards)
Benny
Portfolio Thumbnail SizesClosed
Berger - WordPress Creative Agency Portfolio Theme
Updated March 16, 2016 at 5:46pm
3
Most recent comment from Benny:Found it!Thanks a lot.
Benny
Portfolio - Second set of filtersClosed
Berger - WordPress Creative Agency Portfolio Theme
Updated March 16, 2016 at 5:31pm
3
Most recent comment from Benny:Ah oke, that's a pity. But thanks for the fast reply!
Darryl
portfolio creation documentationClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 15, 2016 at 5:20pm
4
Most recent comment from Support Team:Hi Darryl,okay, glad you figured it out. Are you not able to search through public tickets?
Tiago Adami
Main Slider issue when renewing screenClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 15, 2016 at 5:12pm
4
Most recent comment from Support Team:thanks Stella. Tiago, any other questions, plz let us know
Jesse Shadoan
Portfolio filters CSSClosed
Nerduck - Minimal and Creative Portfolio Theme
Updated March 12, 2016 at 6:07am
2
Most recent comment from Support Team:Hi,Please add these styles in Theme Options > Custom CSS:#filters { margin: 0 auto; width: 1180px;}@media only screen and (max-width: 1466px) {#filters { margin: 0 auto; width: ...
Julian
visual composer trouble / design settingsClosed
Nerduck - Minimal and Creative Portfolio Theme
Updated March 11, 2016 at 5:00pm
2
Most recent comment from Support Team:Hi Julianplz provide wp admin credentials in a private commentand give us an example of what's not working (like give the name of the page and the setting you're trying to transfer)Plz check your purc ...
Johannes
Some problems on mobile view...Closed
Squares - Interactive Design Agency Portfolio Wordpress
Updated March 9, 2016 at 9:27pm
6
Most recent comment from Support Team:Hi Johannes,We`ve looked into your site and saw you've modified the h1 an h2 on responsive. Regarding your big loader. Now the css is for standard loader(40px x 40px). If your loader size is 150px th ...
Robin
Posts CarouselClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 9, 2016 at 4:58pm
11
Most recent comment from Support Team:I see you haven't changed the parameter. in /js/scripts.js
Stella
Button 'downwards' on Main SliderClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 7, 2016 at 5:45am
2
Most recent comment from Support Team:Hi Stella,Add the button shortcode but set 'In page scrolling' to "yes' and set the anchor link (#page) not the whole url.Please check if your support period has expired. Since Envato has changed the ...
Richard Marti
Purchase extended supportClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 7, 2016 at 4:45am
2
Most recent comment from Support Team:Hi there, plz contact envato directly - they handle all the item and support sales. thank you
Richard Marti
Main Slider stopped workingClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 7, 2016 at 4:43am
2
Most recent comment from Support Team:Hello!What exactly is not working? plz give us more details. There is also an error you have in your page: 'Uncaught ReferenceError: Shadowbox is not defined' which may affect negatively the page. Ar ...
Chris Fawkes
Add pause button to full screen overlay sliderClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 1, 2016 at 8:01pm
2
Most recent comment from Support Team:Hello Chris,What you can do is adding a button, give it an id and the handling on click event.http://api.jquery.com/on/
$( "#mybutton" ).on( "click", function() {
// stop the slider here
});
...