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Public Tickets

Mikeal Portfolio Mixed MissingClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated December 1, 2015 at 8:31pm   4 Most recent comment from Support Team:No sorry only after. Kyle Alen Website Loading Slow on Mobile Closed   Newave - Wordpress Responsive One Page Parallax   Updated December 1, 2015 at 8:20pm   4 Most recent comment from Support Team:It's the network tab in google chrome (if you right click -> Inspect element you will see it).you should optimize images for web for best loading times and leverage browser caching on server side.if y ... Kyle Alen Remove Slider and just have an image Closed   Newave - Wordpress Responsive One Page Parallax   Updated December 1, 2015 at 8:18pm   4 Most recent comment from Support Team:The home page content is overlaid on top of the image so you can add any html content. I have no other solution to this. thanks Mikeal H1 Title Doesn't WOrkClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated December 1, 2015 at 1:43am   5 Most recent comment from Mikeal:Worked great, thanks! Cathrin http://bustf.de/Closed   Newave - Wordpress Responsive One Page Parallax   Updated November 30, 2015 at 7:16pm   4 Most recent comment from Support Team:tried this tool:http://tools.pingdom.com/fpt/#!/dfwGrI/http://bustf.de/'Your website is faster than 73% of all tested websites' - which is pretty goodalso you can leverage browser caching on the serve ... laurent TEAM Carrousel Closed   Newave - Wordpress Responsive One Page Parallax   Updated November 30, 2015 at 3:01pm   4 Most recent comment from Support Team:Hello,you added somehow.team-profile-new { background-color: #ffffff;}which makes for thw white background and the text is white as well.Either change the background to a darker color or change the ... Sükrü hide white areaClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated November 25, 2015 at 8:48pm   3 Most recent comment from Sükrü:thank you! :))) Henning portfolio showcase templateClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated November 25, 2015 at 8:36pm   2 Most recent comment from Support Team:Hello Henningis this related with the Wordpress theme or the html template?thanks Henriette Logo overlay on slidersClosed   Newave - Wordpress Responsive One Page Parallax   Updated November 25, 2015 at 8:35pm   4 Most recent comment from Support Team:Yes you can add a scrolling arrow or a visual element indicating you can scroll down.you cannot decrease the height because it's a fullscreen sliderthanks Laura Change text in "read more" buttonClosed   Newave - Wordpress Responsive One Page Parallax   Updated November 24, 2015 at 5:09pm   3 Most recent comment from Laura:Thank you!! Jesse Shadoan Cloud.typography font implementationClosed   Nerduck - Minimal and Creative Portfolio Theme   Updated November 23, 2015 at 12:57pm   3 Most recent comment from Support Team:If the fonts are online then you must enqueue the font styles similar to google fonts in /include/scripts-config.php, line 54thanks Jesse Shadoan Theme updateClosed   Nerduck - Minimal and Creative Portfolio Theme   Updated November 23, 2015 at 12:52pm   2 Most recent comment from Support Team:Hi there,that's correct you should redownload the theme. You will not lose any customizations as long as they are kept in theme options or page options.If you have modified the theme files, then they ... Henning Add custom post opstionsClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated November 18, 2015 at 3:16pm   3 Most recent comment from Support Team:closing the ticket. thanks Yuan Jiang mobileClosed   Nerduck - Minimal and Creative Portfolio Theme   Updated November 18, 2015 at 12:27pm   5 Most recent comment from Support Team:Hi there, use chrome and in the console go to 'Network' tab there you can see the loading times for each element. To see what's causing the drag.thanks Mikeal Long load times due to thumbnailsClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated November 18, 2015 at 12:21pm   4 Most recent comment from Support Team:Yes, that's a solution as well. thx