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Public Tickets

brian prince where are the theme files?Closed   Trent - Wordpress Responsive One Page Parallax   Updated December 23, 2016 at 1:50am   9 Most recent comment from Support Team:We received you refund request and we approved it. Hope envato will process it as soon as possible (we don't have control on how quick they will deposit the money to your account - 1-2 days from our e ... David Hero image is not cycling throughClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated December 23, 2016 at 1:04am   2 Most recent comment from Support Team:Hello, responded to your initial ticket thanks Alan Keir Installation problemClosed   Newave - Wordpress Responsive One Page Parallax   Updated December 18, 2016 at 3:20am   3 Most recent comment from Support Team:Thanks Alan for sharing.It looks like get_template_directory_uri() returns a relative path on your current platform Alec Pages not loading up to date contentClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated December 16, 2016 at 8:54pm   4 Most recent comment from Support Team:You must adjust the outer container first.in the page example you sent, look for the unique class generated for this post in elementThen add.postid-485 .container {       width: 100% !importan ... Jahlisa Page Layout/LinksClosed   Soho - The Ultimate Portfolio WordPress Theme   Updated December 16, 2016 at 4:08am   2 Most recent comment from Support Team:Hi,This involves quite some custom work. The News page is the blog roll so it displays the blog posts.The file to modify is  blog-page.phpand instead of querying the blog posts you can list the cate ... Regime Deleted the Contact 7 Form with the 2 collumn setupClosed   Soho - The Ultimate Portfolio WordPress Theme   Updated December 16, 2016 at 3:42am   2 Most recent comment from Support Team:Here it is                                                                                                                              ... Kelly problem with the testimony carrousel moduleClosed   Newave - Wordpress Responsive One Page Parallax   Updated December 15, 2016 at 9:33pm   2 Most recent comment from Support Team:Hello, plz check this FAQ:https://clapat.ticksy.com/article/6328/Thanks Kevin The theme is missing the style.css stylesheet.Closed   Newave - Wordpress Responsive One Page Parallax   Updated December 14, 2016 at 9:28pm   2 Most recent comment from Kevin:I've got it sorted thanks. Joevanno Diaz Website widthClosed   Soho - The Ultimate Portfolio WordPress Theme   Updated December 14, 2016 at 4:33am   4 Most recent comment from Support Team:Hello, can you make the row full width (add class full in row's extra class name) Elliot Google Map API (HTML)Closed   Newave - Wordpress Responsive One Page Parallax   Updated December 9, 2016 at 12:36am   4 Most recent comment from Elliot:I've resolved the issue now. For reference if anyone else has the issue: Replace this: script src="http://maps.google.com/maps/api/js?sensor=false" type="text/javascript" With this:script src="htt ... Joe Projects NavClosed   Bario - Showcase Portfolio WordPress Theme   Updated December 7, 2016 at 8:10pm   7 Most recent comment from Support Team:Ok so I re-enabled the plugin but I unchecked  Next / Previous Apply in its settings and then it works. Is just that the order in which you navigate from the project page will be different than the o ... Jesse Shadoan Flexslider settingsClosed   Nerduck - Minimal and Creative Portfolio Theme   Updated December 5, 2016 at 7:28pm   6 Most recent comment from Support Team:Hello,it's calculated dynamically in /js/scripts.jsfunction HeroHeight() { ... }check how linked it is with the window's current heightThanks johnny takac portfolio items scroll to the top of the pageClosed   Nerduck - Minimal and Creative Portfolio Theme   Updated December 2, 2016 at 6:38pm   2 Most recent comment from Support Team:Hello Johnnywhen you click on hero section it will automatically scroll to the top of that section.To remove this - open /js/scripts.js and delete function HeroScrollTop()Not sure what you mean by cl ... Alec Mobile CSS Hover States / PaddingClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated December 2, 2016 at 6:11pm   5 Most recent comment from Support Team:Yes the last CSS instruction should have been   .item .item-title {        margin-left: 28px;     }I mistakenly copied and pasted the CSS selector.Thanks Joram How to determine the thumbnail sizesClosed   Nerduck - Minimal and Creative Portfolio Theme   Updated November 29, 2016 at 7:39pm   4 Most recent comment from Support Team:Happy Holidays!