Public Tickets
Hollmed
VideoClosed
Cubez - Creative WordPress Showcase Portfolio Theme
Updated January 9, 2018 at 4:53pm
2
Most recent comment from Support Team:Hello, what do you mean exactly, which video - give us a bit more details? Where do you have the video hosted, do you want something similar to our live demo?
Peter
Toggle won't work anymoreClosed
Updated January 9, 2018 at 4:36pm
6
Most recent comment from Support Team:Using the contact formhttps://themeforest.net/user/clapatI'm not able to help because I do not know the product, it has been discontinued for quite a while.Best.
Korbinian Vogel
Appearance customizationClosed
Villar - Creative Portfolio WordPress Theme
Updated January 8, 2018 at 7:22pm
10
Most recent comment from Korbinian Vogel:Awesome, thank you so much!
Rubens Cantuni
Full width carousel slider and imagesClosed
Soho - The Ultimate Portfolio WordPress Theme
Updated January 5, 2018 at 10:30am
8
Most recent comment from Support Team:Hello, you can insert only one carousel per page otherwise it will be a conflict with the same ids. I think this is the issue.
Keiren
WPBakery Page BuilderClosed
Cubez - Creative WordPress Showcase Portfolio Theme
Updated December 28, 2017 at 7:55am
2
Most recent comment from Support Team:visual composer bundled with the theme has a shared license (therefore free for you)It works as a full license except you don t have automatic access to updates and their premium support.
Mithanuel
LogoClosed
Berger - WordPress Creative Agency Portfolio Theme
Updated December 20, 2017 at 7:20pm
2
Most recent comment from Support Team:That's curious in home main page of our demo it works properly (see the second slide with dark background)Can you disable VC addons or any other plugin (not included with the theme)it looks like j ...
Dustan
Back to top arrowClosed
California - A theme for Creatives
Updated December 20, 2017 at 6:54pm
2
Most recent comment from Support Team:Can you try adding.arrow-top { left: 14px;}in theme options -> styling options -> custom CSS
Martha
Problems Home layoutClosed
Newave - Wordpress Responsive One Page Parallax
Updated December 20, 2017 at 8:02am
8
Most recent comment from Support Team:Hello Martha,please check now.I create a new page Main Page with one page template and assign it as front page in Settings -> ReadingI've also changed the Home page to Default template.Now everything ...
Adam Bank
Logo not displaying in headerClosed
Newave - Wordpress Responsive One Page Parallax
Updated December 12, 2017 at 10:54pm
5
Most recent comment from Adam Bank:Thank you so much, perfect!
83des
Space above headerClosed
Newave - Wordpress Responsive One Page Parallax
Updated December 7, 2017 at 7:16pm
7
Most recent comment from Support Team:Excellent!
Kaufik
capthca & animationClosed
Newave - Wordpress Responsive One Page Parallax
Updated December 6, 2017 at 11:00am
4
Most recent comment from Support Team:Hello did you get a response from the template author. I forwarded your questions. We deal only with support for Wordpress themes here so we are unable to help.You can also contact him directly via pr ...
Enrique
wordpress configuring problemsClosed
Newave - Wordpress Responsive One Page Parallax
Updated December 6, 2017 at 10:52am
4
Most recent comment from Support Team:Hello EnriqueSo I checked the configuration and I corrected a few things.The pb with the menu items is coming from Prime Extensions For Visual Composer which comes with its own version of bootstrap. ...
cyril
parallax effect on mobile displayClosed
Newave - Wordpress Responsive One Page Parallax
Updated December 3, 2017 at 3:55pm
4
Most recent comment from Support Team:Excellent.
Kishore
Masonry & Simple Halfs - Templates missing?Closed
California - A theme for Creatives
Updated November 26, 2017 at 4:29pm
4
Most recent comment from Support Team:Hello Only Simple Halfs has been missing. We released an update with latest version of Visual Composer and updated import.xml
Mark Syred
Performance of shortcodesClosed
Trent - Wordpress Responsive One Page Parallax
Updated November 24, 2017 at 10:19am
4
Most recent comment from Support Team:Try adding the following code in /js/scripts.js on line 557// Radial Counters if( jQuery('.radial-counter').length > 0 ){ jQuery(".knob").knob({ width: 140, height: 140, fgColor: '#000', inputColor: ...