Public Tickets
Ksenija
Mobile horizontal scrollbarClosed
Bennet - Creative Portfolio WordPress theme
Updated 2 weeks ago
2
Most recent comment from Support Team:Hi Ksenija,
Can you send us your site URL so we can inspect it and provide a solution?
Rick
ajax page transition/loading not workingClosed
Bennet - Creative Portfolio WordPress theme
Updated 3 weeks ago
3
Most recent comment from Support Team:Hey Rick,
Although this support forum is dedicated only to WordPress themes and we lack the expertise to help you with HTML templates, we advise you upload the theme files somewhere online and try aga ...
Justin
FAQ not available in WP VersionClosed
Bennet - Creative Portfolio WordPress theme
Updated September 8, 2025 at 3:31pm
6
Most recent comment from Support Team:Hmm Sorry, have you tried enabling animation for the accordion?
Ollya
Random infinite loading issue with AJAX navigation / LazyLoadClosed
Bennet - Creative Portfolio WordPress theme
Updated September 1, 2025 at 4:42pm
10
Most recent comment from Support Team:Hello Ollya,
Followed the use case you described but we were not able to reproduce it - tried in incognito mode with a hard refresh. go to home page -> click on the first portfolio item -> click Back ...
Wilweia
Issue on scrolling, ajax loading - GutenbergClosed
Bennet - Creative Portfolio WordPress theme
Updated September 1, 2025 at 9:14am
6
Most recent comment from Support Team:Hello,
Regarding the password protected pages : yes it's working in page templates and portfolio items that are calling the_content() function - in order to display the content entered in the edi ...
Sreeya
Preloader CustomisationClosed
Bennet - Creative Portfolio WordPress theme
Updated September 1, 2025 at 8:20am
2
Most recent comment from Support Team:Try adding the following in customizer -> additional css
.preloader-wrap {
background: #000;
}
of course changing the hex color to the color you want.
Reynald
theme installationClosed
Bennet - Creative Portfolio WordPress theme
Updated August 25, 2025 at 5:17am
15
Most recent comment from Support Team:Hello,
Well, I get it however it's for us to guess what is wrong unless we are able to inspect it. So if you can upload it somewhere online so we can inspect it (provide wp admin access in a priv ...
Giulia
Remove "-" from the animationClosed
Bennet - Creative Portfolio WordPress theme
Updated August 14, 2025 at 3:56pm
5
Most recent comment from Giulia:Solved, thank you!
Giulia
Link Text Before/After Hero TitleClosed
Bennet - Creative Portfolio WordPress theme
Updated August 14, 2025 at 3:35pm
4
Most recent comment from Support Team:Hello Giulia, let's see - can you provide wp admin access in private comment with full rights using Appearance -> Theme file editor?
Giulia
MapClosed
Bennet - Creative Portfolio WordPress theme
Updated August 14, 2025 at 3:17pm
6
Most recent comment from Support Team:Hello Giulia, we have a flat rate of 50 Eu / hr - and we estimate this to be 1 hour. Let us know. in case you decide for it we need wp admin access with full rights using Appearance -> Theme file edit ...
Hasan
İmportClosed
Bennet - Creative Portfolio WordPress theme
Updated August 2, 2025 at 5:06am
2
Most recent comment from Support Team:Hi Hasan,
It's basically using the WordPress Importer and an import file (one for Gutenberg and one for Elementor) that can be found in /demo-data folder of the main archive. Steps can be found i ...
Abdullah
Header customizationClosed
Bennet - Creative Portfolio WordPress theme
Updated July 31, 2025 at 5:10am
2
Most recent comment from Support Team:Hello Abdullah
You can edit the portfolio item and go to the options -> Hero Section tab and enable Video Hero section
https://prnt.sc/HFJeEO6yulZW
Specify direct links / URLs to the mp4 and webm vers ...
Abdullah
Theme editorClosed
Bennet - Creative Portfolio WordPress theme
Updated July 31, 2025 at 5:09am
4
Most recent comment from Support Team:Hello Abdullah
You can edit the portfolio item and go to the options -> Hero Section tab and enable Video Hero section
https://prnt.sc/HFJeEO6yulZW
Specify direct links / URLs to the mp4 and webm vers ...
Carlos Landeros
Cannot Load Demo Content on PagesClosed
Bennet - Creative Portfolio WordPress theme
Updated July 30, 2025 at 7:49pm
7
Most recent comment from Carlos Landeros:Hello! I managed to fix it on my own. Ty anyways! I'll reach back out if I encounter anything else.
Enky Dhar
Image is not display in protfolio showcase templateClosed
Bennet - Creative Portfolio WordPress theme
Updated July 4, 2025 at 3:40pm
2
Most recent comment from Support Team:Hello,
If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images coming from ...