Public Tickets
Sylvain
I can't have more than two Image Collages on the same page.Closed
Ernest - Creative Portfolio Theme
Updated November 11, 2024 at 7:32am
4
Most recent comment from Support Team:Hello Sylvain,
so we modified Ernest Image Collage Widget in the Ernest Elementor Widgets plugin and /core/js/common.js
hard refresh your page (Ctrl+F5) before testing
irvin
Showcase is not displaying porfolio imagesClosed
Ernest - Creative Portfolio Theme
Updated November 5, 2024 at 5:42am
11
Most recent comment from Support Team:Yes, I changed the page template to Showcase Extended in page options (when editing the page). Does it work as it should now?
irvin
unable to get elementor and demo dataClosed
Ernest - Creative Portfolio Theme
Updated October 30, 2024 at 5:12am
10
Most recent comment from Support Team:Hello Irvin, can you try again. I operated a modification in one .js file.
Fırat
sliderClosed
Ernest - Creative Portfolio Theme
Updated July 9, 2024 at 12:13pm
5
Most recent comment from Fırat:problem solved, thank you for your support
Fırat
photoClosed
Ernest - Creative Portfolio Theme
Updated July 8, 2024 at 6:23am
19
Most recent comment from Support Team:The homepage, as it is setup in our demo has the following page template 'Portfolio Showcase Extended'https://prnt.sc/3fpp2C64fFDVWith this you are able to display the Showcase Slider as in ...
Fırat
sliderClosed
Ernest - Creative Portfolio Theme
Updated July 6, 2024 at 12:42pm
2
Most recent comment from Support Team:Hello,WebGL slider (the slider with customized transitions in your home page) does not support videos, only images
Fırat
photoClosed
Ernest - Creative Portfolio Theme
Updated July 3, 2024 at 6:10pm
2
Most recent comment from Support Team:Hi there, I am closing this as duplicate - we will respond to your other ticket.
Fırat
DemoClosed
Ernest - Creative Portfolio Theme
Updated July 2, 2024 at 7:46am
23
Most recent comment from Support Team:Hello,
The slider is based on portfolio items. So you basically change the images & videos in portfolio item options.(just edit the portfolio item. you will see there hero image and if you enable vide ...
Nihar
Website too slow to loadClosed
Ernest - Creative Portfolio Theme
Updated June 20, 2024 at 5:03pm
8
Most recent comment from Support Team:Hi, Plz refer to my prev comment. Also have a look at the screenshotsA server can have different bandwdith, load, shared hosting or VPS etcA server has different parameters of functioning not all ser ...
Sehmus
Landing page sliderClosed
Ernest - Creative Portfolio Theme
Updated December 18, 2023 at 9:00am
12
Most recent comment from Support Team:Most welcome!
Alban
Landing page problemClosed
Ernest - Creative Portfolio Theme
Updated December 15, 2023 at 5:25am
13
Most recent comment from Support Team:Hi there,Appreciate checking other tickets for answers before submitting your own. I see that you have opened a new ticket we will close this thread.
Theena Dayalan
Requesting for a RefundClosed
Ernest - Creative Portfolio Theme
Updated October 30, 2023 at 8:14am
6
Most recent comment from Support Team:Yes, sure, we approve the request for Ernest WordPress Portfolio theme.Refund request IDb642e720-8243-4c06-84fd-e092cd45319d
Adam
Snap Sections in ElementorClosed
Ernest - Creative Portfolio Theme
Updated October 17, 2023 at 12:49pm
6
Most recent comment from Adam:Dont worry, I've figured out a work around. This can be closed. Thank you
Randev
Regarding the demo import and elementor page builderClosed
Ernest - Creative Portfolio Theme
Updated May 22, 2023 at 3:36am
6
Most recent comment from Randev:Thanks a lot boss, it means a lot.. if i need anything from you, let u know.much appreciate..
George Sotiroulis
Help! Portfolio Covers doesn't appear in MAIN SLIDER!Closed
Ernest - Creative Portfolio Theme
Updated March 27, 2023 at 7:54am
4
Most recent comment from Support Team:Hi George ,I changed the hero images for ALL portfolio items, as advised. Now you can see the images in the Showcase slider:https://skeen.design/?page_id=2247