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Public Tickets

Brian optional​ displayed on the homepage SliderClosed   Ernest - Creative Portfolio Theme   Updated February 6, 2023 at 6:02pm   5 Most recent comment from Support Team:Hi Brian,that's correct and you want to keep the ajax page transitions on. Sylvain Speed score is very bad on pagespeedClosed   Ernest - Creative Portfolio Theme   Updated January 7, 2023 at 6:42pm   2 Most recent comment from Support Team:Hello SylvainI would not use the Google SPeed as a good indicator since it also reports WordPress files. The theme as you know runs and it is implemented on the WordPress platform. Much more useful is ... Sylvain Add images limit to the Showcase SliderClosed   Ernest - Creative Portfolio Theme   Updated December 19, 2022 at 5:35am   2 Most recent comment from Support Team:Hello Sylvain,I'm thinking that you can use a portfolio category in the Showcase slider and then specify the category slug in the Portfolio category filter (showcase slider options). Let us know ... Sylvain Anchor link doesn't work because of reloading pageClosed   Ernest - Creative Portfolio Theme   Updated November 11, 2022 at 4:59pm   10 Most recent comment from Support Team:Hi Sylvain, I just disabled the smooth scrol in customizer -> general settings so that the anchor links would work properly - the default way. Hisham Email LinkClosed   Ernest - Creative Portfolio Theme   Updated August 21, 2022 at 6:10am   2 Most recent comment from Support Team:Hi there,plz see the reply to your other tickets regarding contacting directly the template author Tiago Install and edit elementorClosed   Ernest - Creative Portfolio Theme   Updated August 16, 2022 at 9:22am   4 Most recent comment from Support Team:Hello Tiago, gj importing the demo content, I've reassigned the portfolio items images with images coming from your own media library Abraham Tefera The Demo is is totally different from the Themeforest live demoClosed   Ernest - Creative Portfolio Theme   Updated August 16, 2022 at 5:33am   2 Most recent comment from Support Team:Hello,You can import demo data (Elementor or Gutenberg) to have a snapshot of our live demo, that you can examine and start customizing from. Follow the steps from documentation or send us wp admin ac ... bruno muniz PermalinkClosed   Ernest - Creative Portfolio Theme   Updated August 12, 2022 at 4:50am   2 Most recent comment from Support Team:Hello,You can go to customizer -> portfolio settings to change the custom slug. Just enter your own and after saving the changes go to Settings -> Permalinks and press 'Save' to refresh the ... oligar Ernest Core Plugin errorClosed   Ernest - Creative Portfolio Theme   Updated June 13, 2022 at 5:21am   15 Most recent comment from Support Team:Hello,You have four options there grouped in two categories:classic will display the classic menu on desktop resolutions with lines or dots on responsive (mobile) resolutionsburger - lines or dots (ov ... Ryan Light and Dark projectsClosed   Ernest - Creative Portfolio Theme   Updated June 6, 2022 at 10:08am   6 Most recent comment from Support Team:Hi Ryan,the problem is that you have set an opacity for a section that is causing problems. We corrected the settings for the first section in the page, plz follow the example for the rest of the sect ... Muhammad Usama Siddiqui Landing Page image not changing through Portfolio Hero Image uploadClosed   Ernest - Creative Portfolio Theme   Updated April 6, 2022 at 3:36pm   2 Most recent comment from Support Team:When you change the hero image of portfolio item it's automatically reflected in all portfolio layouts.Is it possible to provide wp admin access in a private comment so we can have a look and ind ...