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Public Tickets

Sed PreloaderClosed   Colega - Creative Portfolio Theme   Updated November 16, 2024 at 6:12pm   2 Most recent comment from Support Team:Hi there you should be able to turn it off in customizer -> General Settings Clément Droff Navigation (arrows or bullets) for carousel and sliderClosed   Colega - Creative Portfolio Theme   Updated February 9, 2024 at 10:51am   8 Most recent comment from Support Team:Excellent ! gj on this, Clément Luis Loading IssueClosed   Colega - Creative Portfolio Theme   Updated September 20, 2023 at 6:19pm   2 Most recent comment from Support Team:Hello Luis,have you tried disabling AJAX in Appearance -> General Settings and retest? Fran821 InstallationClosed   Colega - Creative Portfolio Theme   Updated July 4, 2023 at 4:17am   2 Most recent comment from Support Team:Hi,Send us wp admin access in a private comment if possible (login url, admin username and password) so we can have a look and help you further. HyunsuCho how to implement code : code environment and support serverClosed   Colega - Creative Portfolio Theme   Updated June 23, 2023 at 1:50pm   2 Most recent comment from Support Team:Hi there,We have two versions. First is the HTML templatehttps://themeforest.net/item/colega-creative-ajax-portfolio-showcase-slider-template/26415197and the WordPress versionhttps://themeforest.net/i ... Dmitry carousel block does not work correctlyClosed   Colega - Creative Portfolio Theme   Updated May 24, 2023 at 9:11am   4 Most recent comment from Support Team:Hi,It looks that your slider init first and then load the images. Please try this:in scripts.js at Sliders() function, wrap the carousel into a wait for images function:$('body').waitForImag ... Teruaki YANO The screen will turn black when I press the browser back after moving to each page from the menu button.Closed   Colega - Creative Portfolio Theme   Updated March 22, 2023 at 3:29pm   13 Most recent comment from Support Team:Thank you will do Teru! Yes, let's pray for peace in these troubled times. Teruaki YANO when the cursor is on the embedded video, I can't scroll the page.Closed   Colega - Creative Portfolio Theme   Updated March 13, 2023 at 6:33am   3 Most recent comment from Teruaki YANO:Thank you, ClaPat.Thank you for your reply.Problem solved.Thank you for always giving me sound advice. My site will be completed soon : )Teru Teruaki YANO how to change the order of the items displayed on the showcase slider of the front page.Closed   Colega - Creative Portfolio Theme   Updated March 1, 2023 at 5:51am   7 Most recent comment from Support Team:Ok, not a problem! Teruaki YANO I can't upload the photos on portfolioClosed   Colega - Creative Portfolio Theme   Updated February 24, 2023 at 12:54am   9 Most recent comment from Teruaki YANO:Thank you for your support.Appreciated.Please have a good weekend.Teru Hxii How to hide next portfolio page on last portfolio bottom?Closed   Colega - Creative Portfolio Theme   Updated November 28, 2022 at 7:26am   2 Most recent comment from Support Team:Hi,Since you are using ajax (therefore you cannot use the element) the only solution I see is to modify the code so that the div project-nav will output the unique post id and in the last portfolio p ... Hxii Elementor Ajax ErrorClosed   Colega - Creative Portfolio Theme   Updated November 11, 2022 at 4:57pm   2 Most recent comment from Support Team:Hello,  the big pb is that Colega ajax is not geared to support Elementor content (and we don't advertise it as such). So the solution would be to disable ajax page transitions in customizer -> ... Olly Content doesn't loadClosed   Colega - Creative Portfolio Theme   Updated October 25, 2022 at 5:21am   2 Most recent comment from Support Team:Hi there, have you tried disabling the ajax page transitions in customizer -> general settings? tommaso poli Portfolio item optionClosed   Colega - Creative Portfolio Theme   Updated October 10, 2022 at 4:34am   4 Most recent comment from Support Team:Hello,Aruba High Speed Cache is the problem, I disabled it and now you are able to save the posts and portfolio items. The reason you could not see the new portfolio item is because it did not have a ... Luthful Installing the themeClosed   Colega - Creative Portfolio Theme   Updated July 14, 2022 at 6:54am   4 Most recent comment from Support Team:Not a problem at all, of you need help with demo data install just let us know.