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  Public Ticket #3238877
I can't upload the photos on portfolio
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Comments

  •  6
    Teruaki YANO started the conversation

    Hi ClaPat,

    I fell in love with this theme the moment I saw it.
    Thank you for making this.

    I have two questions.

    First, I don't know how to upload photos to my portfolio.
    I created a new page from Page to Add New, then added the page to the Menu structure under the creative carousel.
    However, nothing changes.
    I think I don't understand the basis of your theme.

    Second, it would be great if it had a vertical slide, like the gallery page on this site below, where clicking on each photo would enlarge it.
    Any advice is appreciated.

    This site is the goal.
    https://yukikono.com/

    This is actually my first time making a website.
    Your theme is a bit difficult for newbies to use, and I gave up many times trying to use another theme, but this one is the most stylish and sophisticated and I like it.

    Any help on these would be most appreciated.

    Thank you

    Teru

  •  1,803
    Support replied

    Hi Teru,

    Thank you for buying our theme we are really glad that you like it.

    Editing the theme is fairly easy: you have the portfolio items and normal pages with options and content. The most important portfolio options are the hero image and captions (title and subtitles). The content can be edited as for normal  pages, nothing special about it.

    If you can provide wp admin access in a private comment we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. I think this will help you a lot.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Teruaki YANO replied privately
  •  1,803
    Support replied

    Hello,

    thank you. and the admin login URL? We tried https://yano.photo/wp-admin/

    and we got this

    https://prnt.sc/2y_hYuoZIaDL

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Teruaki YANO replied privately
  •   Teruaki YANO replied privately
  •   Teruaki YANO replied privately
  •   Support replied privately
  •  6
    Teruaki YANO replied

    Thank you for your support.
    Appreciated.

    Please have a good weekend.

    Teru