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Public Tickets

Joamuriel Page is brokenClosed   Bauman   Updated March 14, 2024 at 6:37pm   6 Most recent comment from Support Team:Hi there, so first I believed That it may be a theme related configuration problem however I deactivated Bauman and the two related plugins and I tested the backend page update with a WordPress defaul ... Sajan Bauman Theme and configurationsClosed   Bauman   Updated February 24, 2024 at 8:27pm   4 Most recent comment from Sajan:Actually I think I have got it working :) salman no demo content fileClosed   Bauman   Updated August 4, 2023 at 8:36am   2 Most recent comment from Support Team:Hi there,The demo data is in the main archive, in the demo-data folder. Not in the wordpress theme folder itself.If you can provide wp admin access we can import demo data free of charge. This will gi ... Fabrizio Script in <head> section pageClosed   Bauman   Updated June 17, 2023 at 5:27pm   2 Most recent comment from Support Team:Hello Fabrizio,you can follow the example in /include/scripts-config.phpto enqueue any scripthttps://prnt.sc/BCHsZbRY_BnVif you want a certain page you can enqueue it conditionally using is_page func ... Simon Parkinson Smooth Scroll conflict with LottieClosed   Bauman   Updated March 16, 2023 at 6:26pm   2 Most recent comment from Support Team:Hi Simon,I think I'm not too much of help here, honestly.the smooth scroll library requires a special div in the DOM scroll-content to init the scrolling areahttps://idiotwu.github.io/smooth-scr ... Simon Parkinson Portfolio pages aren't loading with AJAXClosed   Bauman   Updated February 21, 2023 at 5:35am   4 Most recent comment from Support Team:Hello Simon,Yes, it's the compatibility between third party plugins and AJAXAjax page transitions will load the target page content 'container' within the original page therefore the ... Simon Parkinson Delaying animations until after AJAX page loadClosed   Bauman   Updated January 19, 2023 at 4:26pm   2 Most recent comment from Support Team:Hello Simon,without dwelling too much in technicalities, the animations may not work properly when ajax is enabled.All the animations require some js initalisation usually in the footer in an enqueued ... Fabrizio Fullscreen Slider HomePageClosed   Bauman   Updated October 5, 2022 at 5:29pm   3 Most recent comment from Support Team:Ok Fabrizio Veronica Website Not Working on Mobile DevicesClosed   Bauman   Updated July 25, 2022 at 7:31pm   5 Most recent comment from Veronica:Disabling Ajax Page Transitions did resolve the issue! Thank you!! Luan I made a wrong purchaseClosed   Bauman   Updated June 20, 2022 at 9:49am   2 Most recent comment from Support Team:Hi there,You can submit a refund request for the HTML template and then buy the WordPress version immediately after.https://themeforest.net/item/bauman-creative-portfolio-theme/25459699We will approv ... Aldrich Header Logo doesn't change on Light / Dark Background ImagesClosed   Bauman   Updated January 13, 2022 at 5:41pm   9 Most recent comment from Support Team:Hello Aldo, while waiting you can try the following in showcase: - read the background type property with $bauman_bknd_color = bauman_get_post_meta( BAUMAN_THEME_OPTIONS, get_the_ID(), 'bauman- ... Richard Performance / SafariClosed   Bauman   Updated January 13, 2022 at 9:13am   4 Most recent comment from Support Team:Hello Richard,these are the stats we see on your site (on desktop) - incognito, hard reffresh:https://prnt.sc/26d3w8nTry using caching with a plugin such as this one:https://ro.wordpress.org/plugins/ ... Aldrich Adding Folio PagesClosed   Bauman   Updated January 11, 2022 at 2:25am   3 Most recent comment from Aldrich:Awesome, installed the plugin, working great  Aldrich How to set folio items orderClosed   Bauman   Updated January 11, 2022 at 2:24am   3 Most recent comment from Aldrich:Great, thanks, problem solved  Emmanuel DAURES Bauman - wordpress - video autoplayClosed   Bauman   Updated December 6, 2021 at 7:25am   2 Most recent comment from Support Team:Hello EmmanuelIt requires a bit of a custom work to do that. But if you can send wp admin access with full rights using Appearance -> Editor we can help you with this, we just ask to rate our theme ...