Okay

Public Tickets

Kevin The theme options are unusable.   ClaPat - Creative Masonry Blog WordPress   Updated 4 days ago   9 Most recent comment from Support Team:Hello Kevin, plz try the following main .cd-main-content.cd-index {       background-color: #f2f2f2;       width: 100%; }   change the hex color code and add it to customizer -> addition ... Kevin about Google Font   ClaPat - Creative Masonry Blog WordPress   Updated 5 days ago   2 Most recent comment from Support Team:Hi Kevin, Not sure how we can solve this. I know that the google fonts are cached however it depends on the server's settings. You can for instance download the font files manually, define the cs ... marcos problems in dashboardClosed   ClaPat - Creative Masonry Blog WordPress   Updated April 3, 2025 at 4:31am   2 Most recent comment from Support Team:Hello Marcos, can you send us wp admin access in a private comment so we can have a look? Krista Burdine demo contentClosed   ClaPat - Creative Masonry Blog WordPress   Updated September 24, 2024 at 6:43pm   7 Most recent comment from Krista Burdine:Thank you! I will work with it and see if I have more questions, but now it looks like I wanted it to. yhatzis New blog pageClosed   ClaPat - Creative Masonry Blog WordPress   Updated April 5, 2024 at 8:30am   3 Most recent comment from yhatzis:Thank you for your quick reply and the excellent help you have given me. Ventures ClaPat core plugin v1.1 conflicts with Revolution SliderClosed   ClaPat - Creative Masonry Blog WordPress   Updated February 21, 2024 at 3:13pm   8 Most recent comment from Support Team:The errors in the browser console:https://prnt.sc/kYpy-nTixDp1https://prnt.sc/nmf5WfTaSiMkReally sorry I cannot be more of help Tsang yin URGENT HELP - MY TICKETS ARE OPEN FOR ALREADY 4DAYSClosed   ClaPat - Creative Masonry Blog WordPress   Updated January 1, 2024 at 4:08pm   3 Most recent comment from Tsang yin:Hi, Thank you! KrYin Egor Afanasyev showcase-galleryClosed   ClaPat - Creative Masonry Blog WordPress   Updated June 22, 2023 at 2:06pm   2 Most recent comment from Support Team:Hi EgorGive us more details if possible, where exactly? Screenshots are very good to show this Dino Eleven - Responsive One Page Parallax Template by ClaPatClosed   ClaPat - Creative Masonry Blog WordPress   Updated May 31, 2023 at 4:47am   2 Most recent comment from Support Team:Dear Dino,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the expertis ... logullo.ux Double purchase - please refundClosed   ClaPat - Creative Masonry Blog WordPress   Updated May 30, 2023 at 12:47pm   6 Most recent comment from Support Team:Hi there, see the link in my previous reply Abhishek Unable to download wordpress theme file.Closed   ClaPat - Creative Masonry Blog WordPress   Updated May 11, 2023 at 7:27am   2 Most recent comment from Support Team:Hi there,Serano WP is still work in progress, has not been released yet. What you bought is the HTML version. Talha ShowcaseClosed   ClaPat - Creative Masonry Blog WordPress   Updated March 8, 2023 at 1:13pm   9 Most recent comment from Support Team:Please add these styles in Customizer > Additional CSS: .load-no-ajax .quick-link { pointer-events: none; } .load-no-ajax .active .quick-link { pointer-events: initial; } These styles may help with th ... Gabriela Dias MISSING FILEClosed   ClaPat - Creative Masonry Blog WordPress   Updated January 27, 2023 at 2:02pm   2 Most recent comment from Support Team:Hello GabrielaEleven - Responsive One Page Parallax Templateis not a WordPress theme, it is a html template, you should ask for a refund and check our portfolio maybe you will find a theme you are in ... Alberto Time limitsClosed   ClaPat - Creative Masonry Blog WordPress   Updated January 24, 2023 at 6:51am   2 Most recent comment from Support Team:Hi Alberto,1. For this theme (or for any theme in general) we have a fixed price of 39$ is unlikely we raise it, however we may have discount campaigns2. We have a 14 days return policy after which w ... Eric Hurtrez modification of the footer (or other element)Closed   ClaPat - Creative Masonry Blog WordPress   Updated November 11, 2022 at 7:10am   2 Most recent comment from Support Team:Hi Eric,I'm closing this as duplicate