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Luke Moodley Updates every 12 hours causing site to go offlineClosed   ClaPat - Creative Masonry Blog WordPress   Updated August 4, 2025 at 5:07pm   2 Most recent comment from Support Team:Hey Luke, I'm not aware of any regular scheduled maintenance updates in WPBakery. Also if you have shared license there is no access to automatic updates. Most likely this comes from your host, c ...

Kevin about Google FontClosed   ClaPat - Creative Masonry Blog WordPress   Updated July 8, 2025 at 4:17pm   4 Most recent comment from Support Team:You can simply manually download the fonts to your computer and then upload the files to Media Library define a font face in you css file or appearance -> customize -> additional css and replace font- ...

Kevin The theme options are unusable.Closed   ClaPat - Creative Masonry Blog WordPress   Updated June 24, 2025 at 7:21am   9 Most recent comment from Support Team:Hello Kevin, plz try the following main .cd-main-content.cd-index {       background-color: #f2f2f2;       width: 100%; }   change the hex color code and add it to customizer -> addition ...

marcos problems in dashboardClosed   ClaPat - Creative Masonry Blog WordPress   Updated April 3, 2025 at 4:31am   2 Most recent comment from Support Team:Hello Marcos, can you send us wp admin access in a private comment so we can have a look?

Krista Burdine demo contentClosed   ClaPat - Creative Masonry Blog WordPress   Updated September 24, 2024 at 6:43pm   7 Most recent comment from Krista Burdine:Thank you! I will work with it and see if I have more questions, but now it looks like I wanted it to.

yhatzis New blog pageClosed   ClaPat - Creative Masonry Blog WordPress   Updated April 5, 2024 at 8:30am   3 Most recent comment from yhatzis:Thank you for your quick reply and the excellent help you have given me.

Ventures ClaPat core plugin v1.1 conflicts with Revolution SliderClosed   ClaPat - Creative Masonry Blog WordPress   Updated February 21, 2024 at 3:13pm   8 Most recent comment from Support Team:The errors in the browser console:https://prnt.sc/kYpy-nTixDp1https://prnt.sc/nmf5WfTaSiMkReally sorry I cannot be more of help

Tsang yin URGENT HELP - MY TICKETS ARE OPEN FOR ALREADY 4DAYSClosed   ClaPat - Creative Masonry Blog WordPress   Updated January 1, 2024 at 4:08pm   3 Most recent comment from Tsang yin:Hi, Thank you! KrYin

Egor Afanasyev showcase-galleryClosed   ClaPat - Creative Masonry Blog WordPress   Updated June 22, 2023 at 2:06pm   2 Most recent comment from Support Team:Hi EgorGive us more details if possible, where exactly? Screenshots are very good to show this

Dino Eleven - Responsive One Page Parallax Template by ClaPatClosed   ClaPat - Creative Masonry Blog WordPress   Updated May 31, 2023 at 4:47am   2 Most recent comment from Support Team:Dear Dino,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the expertis ...

logullo.ux Double purchase - please refundClosed   ClaPat - Creative Masonry Blog WordPress   Updated May 30, 2023 at 12:47pm   6 Most recent comment from Support Team:Hi there, see the link in my previous reply

Abhishek Unable to download wordpress theme file.Closed   ClaPat - Creative Masonry Blog WordPress   Updated May 11, 2023 at 7:27am   2 Most recent comment from Support Team:Hi there,Serano WP is still work in progress, has not been released yet. What you bought is the HTML version.

Talha ShowcaseClosed   ClaPat - Creative Masonry Blog WordPress   Updated March 8, 2023 at 1:13pm   9 Most recent comment from Support Team:Please add these styles in Customizer > Additional CSS: .load-no-ajax .quick-link { pointer-events: none; } .load-no-ajax .active .quick-link { pointer-events: initial; } These styles may help with th ...

Gabriela Dias MISSING FILEClosed   ClaPat - Creative Masonry Blog WordPress   Updated January 27, 2023 at 2:02pm   2 Most recent comment from Support Team:Hello GabrielaEleven - Responsive One Page Parallax Templateis not a WordPress theme, it is a html template, you should ask for a refund and check our portfolio maybe you will find a theme you are in ...

Alberto Time limitsClosed   ClaPat - Creative Masonry Blog WordPress   Updated January 24, 2023 at 6:51am   2 Most recent comment from Support Team:Hi Alberto,1. For this theme (or for any theme in general) we have a fixed price of 39$ is unlikely we raise it, however we may have discount campaigns2. We have a 14 days return policy after which w ...

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