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1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(like a few lines of css or js)

4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

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7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

Best,

Clapat Team.

  Article Categories

5 Articles Hervin - Creative Ajax Portfolio Showcase Slider Theme

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

What should be the 'standard size' for images?

+2 more

5 Articles Colega - Creative Portfolio Theme

How can I add my own custom icons/fonts to the theme?

How do I upgrade the theme? Will I lose all my changes?

How to optimise the speed of my website?

+2 more

5 Articles Satelite WordPress Theme

How can I add my own custom icons/fonts to the theme?

How do I upgrade the theme? Will I lose all my changes?

How to optimise the speed of my website?

+2 more

6 Articles ClaPat - Creative Masonry Blog WordPress

Map is not displayed properly

How do I upgrade the theme? Will I lose all my changes?

What should be the 'standard size' for images?

+3 more

7 Articles Aruba - Minimal Ajax WordPress Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

AJAX loading and WPBakery

+4 more

5 Articles Canela - Creative Portfolio Theme

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

+2 more

5 Articles Bauman

How to optimise the speed of my website?

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

+2 more

5 Articles Munio - Creative Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

What should be the 'standard size' for images?

+2 more

7 Articles Holver - Minimal Portfolio WordPress Theme

How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

+4 more

8 Articles Cubez - Creative WordPress Showcase Portfolio Theme

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

How to change the color of a Contact Form 7 placeholder text

+5 more

7 Articles Villar - Creative Portfolio WordPress Theme

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

How to optimise the speed of my website?

+4 more

7 Articles Wizzaro

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

Map is not displayed properly

+4 more

7 Articles Maestro - Modern Portfolio Showcase WordPress Theme

Map is not displayed properly

How to optimise the speed of my website?

My fullscreen parallax image is not responsive and does not scale well

+4 more

7 Articles Enfolio - Portfolio Showcase WordPress Theme

How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

+4 more

8 Articles California - A theme for Creatives

How to optimise the speed of my website?

My fullscreen parallax image is not responsive and does not scale well

How do I upgrade the theme? Will I lose all my changes?

+5 more

6 Articles Andra - Photography Portfolio WordPress Ajax Theme

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

How can I add my own custom icons/fonts to the theme?

+3 more

7 Articles Tetriz - Creative Portfolio WordPress Theme

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

Map is not displayed properly

+4 more

8 Articles Pegasus -Showcase Portfolio WordPress Theme

How to change the color of a Contact Form 7 placeholder text

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

+5 more

9 Articles Bario - Showcase Portfolio WordPress Theme

My fullscreen parallax image is not responsive and does not scale well

The portfolio items to load properly via showcase page. When you click on the project from the ajax slider, alot of the content is hidden. But when you view the portfolio item page, everything load perfectly.

Map is not displayed properly

+6 more

7 Articles Squares - Interactive Design Agency Portfolio Wordpress

My fullscreen parallax image is not responsive and does not scale well

Map is not displayed properly

How can I add my own custom icons/fonts to the theme?

+4 more

8 Articles Soho - The Ultimate Portfolio WordPress Theme

Map is not displayed properly

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

+5 more

7 Articles Legrand - Creative Photography Portfolio Theme

How to change the color of a Contact Form 7 placeholder text

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

+4 more

7 Articles Nerduck - Minimal and Creative Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

How do I upgrade the theme? Will I lose all my changes?

+4 more

26 Articles Newave - Wordpress Responsive One Page Parallax

Hello, I\'m trying to set up the permalink structure so that it reads http://www.websitename.com/page-name/. I change the settings in Wordpress to \'Custom Structure\' and use /%category%/%postname%/  - When I navigate to the pages now I receive a 404 error. Any advice in resolving the matter would be greatly appreciated. Thank you.

Hello,I use your wordpress theme but I would like to upgrade to its latest version.

How do I upload the demos on the site?

+23 more

7 Articles Trent - Wordpress Responsive One Page Parallax

How can I add my own custom icons/fonts to the theme?

How to change the color of a Contact Form 7 placeholder text

How to optimise the speed of my website?

+4 more

10 Articles Berger - WordPress Creative Agency Portfolio Theme

How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

Visual Composer in portfolio pages

+7 more

Public Tickets

Oriol Portafolio   Manifesto - Creative Portfolio Theme   Updated 44 minutes ago   2 Most recent comment from Support Team:Hello it looks like Post Types Order plugin has some side effects how posts are queried therefore affecting the portfolio navigation. in order to change the order we strongly recommend you backdate th ... Ollya Random infinite loading issue with AJAX navigation / LazyLoad   Bennet - Creative Portfolio WordPress theme   Updated 1 hour ago   2 Most recent comment from Support Team:Hello Ollya Quick question: what is the version that you are running? 1.3 is the latest. We actually did a fix in this regard. nuha design   Nanotech - Creative Portfolio Theme   Updated 1 hour ago   3 Most recent comment from nuha:hello,URL: roboto.kamelbitar.com/wp-adminuser: supportpassword: ZmmDPHBiL0t31O%wcGM6A#nk Wilweia Issue on scrolling, ajax loading - Gutenberg   Bennet - Creative Portfolio WordPress theme   Updated 23 hours ago   2 Most recent comment from Support Team:Hello, If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images coming from ... Phúc Flex list in Shop Light backgroundClosed   Montoya - Creative Portfolio Theme   Updated 2 days ago   6 Most recent comment from Phúc:HiAbout flex list. The css work, but it seems temporary. Because if it work ideally. The flex list text would be black and change to white on hover (like dark version).  Right?I'm fine with thi ...