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2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(like a few lines of css or js)

4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

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7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

Best,

Clapat Team.

  Article Categories

5 Articles Hervin - Creative Ajax Portfolio Showcase Slider Theme

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

+2 more

5 Articles Colega - Creative Portfolio Theme

How to optimise the speed of my website?

How can I add my own custom icons/fonts to the theme?

What should be the 'standard size' for images?

+2 more

5 Articles Satelite WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

How to optimise the speed of my website?

+2 more

6 Articles ClaPat - Creative Masonry Blog WordPress

What should be the 'standard size' for images?

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

+3 more

7 Articles Aruba - Minimal Ajax WordPress Portfolio Theme

Map is not displayed properly

How do I upgrade the theme? Will I lose all my changes?

AJAX loading and WPBakery

+4 more

5 Articles Canela - Creative Portfolio Theme

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

+2 more

5 Articles Bauman

How can I add my own custom icons/fonts to the theme?

What should be the 'standard size' for images?

How do I upgrade the theme? Will I lose all my changes?

+2 more

5 Articles Munio - Creative Portfolio Theme

What should be the 'standard size' for images?

How to optimise the speed of my website?

How can I add my own custom icons/fonts to the theme?

+2 more

7 Articles Holver - Minimal Portfolio WordPress Theme

How to change the color of a Contact Form 7 placeholder text

Map is not displayed properly

How do I upgrade the theme? Will I lose all my changes?

+4 more

8 Articles Cubez - Creative WordPress Showcase Portfolio Theme

Hero Image on MacOS Safari

How to optimise the speed of my website?

Map is not displayed properly

+5 more

7 Articles Villar - Creative Portfolio WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

Map is not displayed properly

+4 more

7 Articles Wizzaro

How to optimise the speed of my website?

My fullscreen parallax image is not responsive and does not scale well

AJAX loading and WPBakery

+4 more

7 Articles Maestro - Modern Portfolio Showcase WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

How to change the color of a Contact Form 7 placeholder text

How to optimise the speed of my website?

+4 more

7 Articles Enfolio - Portfolio Showcase WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

What should be the 'standard size' for images?

Map is not displayed properly

+4 more

8 Articles California - A theme for Creatives

How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

First Showcase Video slide does not play

+5 more

6 Articles Andra - Photography Portfolio WordPress Ajax Theme

How to optimise the speed of my website?

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

+3 more

7 Articles Tetriz - Creative Portfolio WordPress Theme

How to optimise the speed of my website?

Map is not displayed properly

What should be the 'standard size' for images?

+4 more

8 Articles Pegasus -Showcase Portfolio WordPress Theme

Background shows as clear even though it is set to white

How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

+5 more

9 Articles Bario - Showcase Portfolio WordPress Theme

Map is not displayed properly

First Showcase Video slide does not play

The portfolio items to load properly via showcase page. When you click on the project from the ajax slider, alot of the content is hidden. But when you view the portfolio item page, everything load perfectly.

+6 more

7 Articles Squares - Interactive Design Agency Portfolio Wordpress

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

How to change the color of a Contact Form 7 placeholder text

+4 more

8 Articles Soho - The Ultimate Portfolio WordPress Theme

Map is not displayed properly

First Showcase Video slide does not play

How do I upgrade the theme? Will I lose all my changes?

+5 more

7 Articles Legrand - Creative Photography Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

+4 more

7 Articles Nerduck - Minimal and Creative Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

Map is not displayed properly

+4 more

26 Articles Newave - Wordpress Responsive One Page Parallax

Does anyone know how to get the home page to work. All I see is a flat screen with the nav items.. I can't get the intro page to set up..

I would like to reproduce the map just like the sample where the contact information covers that map and when you press on the "X", it reveals it.

when I go back with the browser back button(Safari/Firefox) from my blog page or other url, i'm stuck with the preloader

+23 more

7 Articles Trent - Wordpress Responsive One Page Parallax

How can I add my own custom icons/fonts to the theme?

How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

+4 more

10 Articles Berger - WordPress Creative Agency Portfolio Theme

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

+7 more

Public Tickets

Denis Widmann Can’t edit Portfolio Items. Nothing in documentation. Not editable with Elementor.   Montoya - Creative Portfolio Theme   Updated 12 hours ago   6 Most recent comment from Support Team:Hey Denis, where exactly? if you can send us the page URL. Also you can use our live demo to give us an example Nora Share Project: FB TW PN   Harington - Creative Portfolio Theme   Updated 13 hours ago   2 Most recent comment from Support Team:Hi Nora, plz add the following in customizer -> additional css div#share {    display: none; } johannes issues with ajax & colors   Nanotech - Creative Portfolio Theme   Updated 3 days ago   5 Most recent comment from johannes:hi,thank you but thats not quite what im looking for i attached the two instances i wanna change below this is my aproach:      function egp_hover_cursor_script() {            wp_register_sc ... Paul Lussier Moving gallery   Serano - Creative Portfolio Theme   Updated 3 days ago   2 Most recent comment from Paul Lussier:I found this css code and wonder if you can provide something that will work with the Serano theme Moving Gallery to create irregular sizes within the gallery? I am happy to keep the same height of 40 ... Paul Lussier Background wont change to black   Serano - Creative Portfolio Theme   Updated 2 days ago   3 Most recent comment from Paul Lussier:I figured out the white to black so no need to respond to this request. Is there a way to reload the Black Tools portfolio?