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Thank you for registering to Clapat support system, please read the following terms:

1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(like a few lines of css or js)

4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

5. Before asking for support MAKE SURE THAT YOU SEARCH THROUGH RELATED OPENED TICKETS to see if your question doesn't already have an answer

6. Post as much info as you can on your errors: links and screenshots etc.

7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

Best,

Clapat Team.

  Article Categories

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Public Tickets

Nicholas Thompson Unable to open link as new tab through menu   Legrand - Creative Photography Portfolio Theme   Updated 4 hours ago   1 Most recent comment from Nicholas Thompson:Hello,When in the 'customize' drop down, when editing my site, there is an option in the menu settings to make a page / link open up in a new tab when the title of it is clicked on in the me ... Raza Shahbaz Website is not compatible with elementor   Manifesto - Creative Portfolio Theme   Updated 7 hours ago   1 Most recent comment from Raza Shahbaz:Hello there,I have generated my tickets many time before and support always said it can be done this way or it can be done this way, my problem is i cannot edit my page with elementor i do not just wa ... Sebastien Woocommerce Account Shortcode   Rayden - Creative Portfolio Theme   Updated 21 hours ago   3 Most recent comment from Sebastien:Hello Clapat Support,Thanks for your quick answer. ** The background colour of the Rayden container has been changed to transparent and the whole page has been switched to white background.** Please ... Rodrigo Installation issue   Humpton - Creative Portfolio Theme   Updated 1 day ago   16 Most recent comment from Support Team:Yes, these are page templates that are not editable with the page builder. Take this page Stories as example.It just displays the blog posts in the paginated list, nothing more.So you edit this templa ... Alberto Text color in accordion and othersClosed   Montoya - Creative Portfolio Theme   Updated 3 days ago   6 Most recent comment from Alberto:Thank you very much.Alberto