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Public Tickets

Adrian iE compatibilityClosed   Newave - Wordpress Responsive One Page Parallax   Updated October 31, 2015 at 8:05pm   4 Most recent comment from Support Team:Hi there, I do understand the customer base using old browsers however the theme is compatible with IE9+http://themeforest.net/item/newave-wordpress-responsive-one-page-parallax/6808797I'm not sure wh ... Henrik Mark Custom font on entire websiteClosed   Newave - Wordpress Responsive One Page Parallax   Updated October 30, 2015 at 9:39pm   5 Most recent comment from Support Team:Allright! Welcome, glad it's working. fabiano back button on iphone ipad doesn.'t warkClosed   Newave - Wordpress Responsive One Page Parallax   Updated October 30, 2015 at 10:56am   2 Most recent comment from Support Team:Hi there,Have you considered removing the preloader in theme options?thanks Henning Select which menu that is active.Closed   Berger - WordPress Creative Agency Portfolio Theme   Updated October 28, 2015 at 11:58pm   2 Most recent comment from Support Team:Since Berger does not use menu locations just delete the old one if possible. thanks Megan Creating Retina Icon set postClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated October 28, 2015 at 11:55pm   2 Most recent comment from Support Team:Hi there, it’s a fontawesome icons list. the content of the page can be retrieved by importing the demo data provided in the main package. Under ‘Portfolio Items’ – Retina Icon Set. It's mainl ... Bob Lane Optimum Image SizeClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated October 26, 2015 at 6:45pm   2 Most recent comment from Support Team:Hi,Larger resolution for sharp images as long it fit in size under 200 kb.Regards Brian Weber When I delete the contact map it breaks the portfolio expander!Closed   Newave - Wordpress Responsive One Page Parallax   Updated October 24, 2015 at 7:42pm   6 Most recent comment from Support Team:Re-forwarded the ticket, this site is for the wordpress themes support. You may also want to contact the author directly: [email protected] Jason multiple pages that scrollClosed   Newave - Wordpress Responsive One Page Parallax   Updated October 22, 2015 at 11:38am   2 Most recent comment from Support Team:You can add sections to any external page such as here: http://clapat.ro/themes/newave-wordpress3/?page_id=162 the section (if you look at the page source) is html you add to the page content [ ... Daniel MultilingualClosed   Newave - Wordpress Responsive One Page Parallax   Updated October 22, 2015 at 11:20am   2 Most recent comment from Support Team:Hi Daniel,You can use WPML plugin to translate your site.thanks Daniel Home pageClosed   Newave - Wordpress Responsive One Page Parallax   Updated October 22, 2015 at 11:15am   11 Most recent comment from Support Team:go to Contact, edit the current current form and in Form field paste what's below: [text* your-name watermark "Name"][email* your-email watermark "Email"][text* your-phone watermark "Phone"] [textarea ... Johan Falkbrink Submenu hiddenClosed   Newave - Wordpress Responsive One Page Parallax   Updated October 22, 2015 at 10:16am   2 Most recent comment from Support Team:Hi,if I get your question right, you want the parent menu items to expand on hover rather than on click. Here is an article that may help:https://clapat.ticksy.com/article/2352thanks Jason iPad - buttons not in lineClosed   Newave - Wordpress Responsive One Page Parallax   Updated October 21, 2015 at 4:29am   3 Most recent comment from Jason:Worked. Thanks Edouard Video background on slider?Closed   Berger - WordPress Creative Agency Portfolio Theme   Updated October 19, 2015 at 3:18pm   2 Most recent comment from Support Team:Hi there,you can try embedding videos in the Main Slider content. You may need to handle pause - play events.http://stackoverflow.com/questions/13688919/play-youtube-video-in-flexslider-slide-and-paus ... Mariusz Edit portfolio, home slider, columsClosed   Newave - Wordpress Responsive One Page Parallax   Updated October 17, 2015 at 9:38pm   8 Most recent comment from Support Team:I simply reinstalled the theme. I don't know really what was wrong with the theme you had (perhaps some files got corrupted during download?)thanks San R Installing/updating themeClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated October 17, 2015 at 11:55am   3 Most recent comment from San R:Great. It worked. Thanks!