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Public Tickets

Charles Fournie WPMLClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 27, 2014 at 10:09pm   2 Most recent comment from Support Team:Hi Charles,We are striving to release a new version of the theme with WPML support this month.Thank you for your patience and understanding.Best,Support team Jonas Climent How do I know my website runs on the last update?Closed   Newave - Wordpress Responsive One Page Parallax   Updated March 26, 2014 at 4:56pm   4 Most recent comment from Jonas Climent:Thanks for your great support! Vishal Kapoor Newave 1.2.1 - MapClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 26, 2014 at 7:56am   1 Most recent comment from Vishal Kapoor:I would like to reproduce the map just like the sample where the contact information covers that map and when you press on the "X", it reveals it.  Please help - first time coding a website with Word ... Sam Bolleter Define Color for an iconClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 24, 2014 at 11:13pm   2 Most recent comment from Support Team:Hi Sam,You can not add styles to a shortcode tag. You need to enter in Text mode and add there the html code for an icon. Here is an example:Regards Jonas Climent Portfolio: Thumbnails display wrong aspect ratio and thin black bars on vimeo videos. Closed   Newave - Wordpress Responsive One Page Parallax   Updated March 24, 2014 at 4:22pm   5 Most recent comment from Jonas Climent:Great! It worked perfectly!Thanks for your help. Alenka Paveo Menu problemClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 22, 2014 at 9:23pm   4 Most recent comment from Support Team:Hi guys,If you are using the first version of the menu, you must specify the right margins for each page included in the menu, in order to be aligned properly. You can find two values in page options: ... Laurens Coster Radial Counter IssueClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 21, 2014 at 9:30pm   4 Most recent comment from Support Team:Hi,I see only a video in the above mentioned portfolio item. Please advise. But please be aware that animated shortcodes are not supported in the inline portfolio expanders, only static. Thank you. David Gonzalez Home page slider is eluding meClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 20, 2014 at 2:59am   7 Most recent comment from Support Team:Hi David,Nikolas' warning is correct: ticket being public, username and password are visible, therefore I advise to change the pwd asap and/or delete the ticket.Thank you. Nat Davis Sample Data Home Page Isn't Displaying CorrectlyClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 18, 2014 at 2:23am   2 Most recent comment from Nat Davis:Have solved the problem after another re-read of the documentation. Apologies. Tim Kessler UpdateClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 14, 2014 at 5:27pm   1 Most recent comment from Tim Kessler:please look at private ticket Hank Yan Follow Up On Creating Separate Parallax PageClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 14, 2014 at 4:50pm   16 Most recent comment from Support Team:Ok. Nathan Jones Shortcode within shortcodeClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 14, 2014 at 4:24pm   13 Most recent comment from Nathan Jones:Ah ok. That works. I thought maybe I was just doing something wrong. I'll look forward to the update. dan azeroual HiClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 13, 2014 at 8:52pm   2 Most recent comment from Support Team:we configured the one-pager for you. Basically we changed the Home page to be a section, assigned it the ‘Default’ template. Created a Main Page with ‘One Page’ template and set it as a front ... dan azeroual HiClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 13, 2014 at 8:52pm   2 Most recent comment from Support Team:we configured the one-pager for you. Basically we changed the Home page to be a section, assigned it the ‘Default’ template. Created a Main Page with ‘One Page’ template and set it as a front ... dan azeroual HiClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 13, 2014 at 8:51pm   2 Most recent comment from Support Team:We configured the one-pager for you. Basically we changed the Home page to be a section, assigned it the ‘Default’ template. Created a Main Page with ‘One Page’ template and set it as a front ...