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Public Tickets

Alenka Paveo Menu problemClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 22, 2014 at 9:23pm   4 Most recent comment from Support Team:Hi guys,If you are using the first version of the menu, you must specify the right margins for each page included in the menu, in order to be aligned properly. You can find two values in page options: ... Laurens Coster Radial Counter IssueClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 21, 2014 at 9:30pm   4 Most recent comment from Support Team:Hi,I see only a video in the above mentioned portfolio item. Please advise. But please be aware that animated shortcodes are not supported in the inline portfolio expanders, only static. Thank you. David Gonzalez Home page slider is eluding meClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 20, 2014 at 2:59am   7 Most recent comment from Support Team:Hi David,Nikolas' warning is correct: ticket being public, username and password are visible, therefore I advise to change the pwd asap and/or delete the ticket.Thank you. Nat Davis Sample Data Home Page Isn't Displaying CorrectlyClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 18, 2014 at 2:23am   2 Most recent comment from Nat Davis:Have solved the problem after another re-read of the documentation. Apologies. Tim Kessler UpdateClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 14, 2014 at 5:27pm   1 Most recent comment from Tim Kessler:please look at private ticket Hank Yan Follow Up On Creating Separate Parallax PageClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 14, 2014 at 4:50pm   16 Most recent comment from Support Team:Ok. Nathan Jones Shortcode within shortcodeClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 14, 2014 at 4:24pm   13 Most recent comment from Nathan Jones:Ah ok. That works. I thought maybe I was just doing something wrong. I'll look forward to the update. dan azeroual HiClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 13, 2014 at 8:52pm   2 Most recent comment from Support Team:we configured the one-pager for you. Basically we changed the Home page to be a section, assigned it the ‘Default’ template. Created a Main Page with ‘One Page’ template and set it as a front ... dan azeroual HiClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 13, 2014 at 8:52pm   2 Most recent comment from Support Team:we configured the one-pager for you. Basically we changed the Home page to be a section, assigned it the ‘Default’ template. Created a Main Page with ‘One Page’ template and set it as a front ... dan azeroual HiClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 13, 2014 at 8:51pm   2 Most recent comment from Support Team:We configured the one-pager for you. Basically we changed the Home page to be a section, assigned it the ‘Default’ template. Created a Main Page with ‘One Page’ template and set it as a front ... Grégory Aegerter portfolio only display image pop-upClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 12, 2014 at 11:05pm   3 Most recent comment from Support Team:Hi Gregory,The only thing I can think of is that you don't have the .htaccess writable, usually there is an error message in permalinks section.WP is using the new structure but the web server sti ... alex castillo Menu styleClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 10, 2014 at 9:38pm   4 Most recent comment from Support Team:Hey Alex,The code in question is located in 'sections/menu_section.php' - short, easy to follow.Thanks Nathan Jones ColumnsClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 9, 2014 at 12:38am   4 Most recent comment from Nathan Jones:Closed! Gabriel Barnes Newsletter Section on Home page of Video SectionClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 7, 2014 at 10:07pm   2 Most recent comment from Support Team:Hi Gabriel,You are probably referiing of the html template, in which case the newsletter is not functional yet.We do not provide newsletter section in WP theme.Thank you Gabriel Barnes Pages/Sections not showing on Main PageClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 4, 2014 at 5:54pm   5 Most recent comment from Support Team:Hi Gabe,You can add html content in the page subtitle ( for line breaks, for bolded content and so on)We put a limit to the team member description which we can remove it by going to shortcodes.php ...