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Public Tickets

Neil Phipps Main Menu & NavigationClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 8, 2014 at 10:36pm   2 Most recent comment from Support Team:Hi Neil,Plz check that you have installed the theme properly - so that means that if you are using FTP, you copied 'newave-theme' folder in the /wp-content/themes/if you still have problems, is it pos ... Stephen Rodriguez Navigation IssueClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 8, 2014 at 11:09am   4 Most recent comment from Stephen Rodriguez:thank you Dorthe Meyer Home is not workingClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 8, 2014 at 12:59am   5 Most recent comment from Dorthe Meyer:Thanks you so much. And thanks for the fast reply too! Matthieu Boileve External project access from menu barClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 7, 2014 at 11:13pm   5 Most recent comment from Support Team:Hi Mathieu,In order for the portfolio item to be hidden from project section, just remove the first featured image.To add it in the menu, just copy the portfolio item link and add a custom menu item w ... Mike Welsh home page buttonClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 4, 2014 at 3:22pm   5 Most recent comment from Mike Welsh:Worked brilliantly. Thanks.Is there a site I could download a dark royal blue background I could use to replace your demo black one?Many thanks, Mike. Adrian Ghandour Random Home Section Youtube Video BackgroundClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 1, 2014 at 6:01pm   4 Most recent comment from Support Team:Hi Adrian,If you can tweak it without too much work, plz share your solution with the other users with a public ticket (I can make it a FAQ) or on our forum.Thanks Jonathan Burkhardt Button in home screenClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 31, 2014 at 11:34pm   2 Most recent comment from Support Team:Hi Jonathan,You will see in Theme Options -> Home Settings that you can specify the caption and the url of the button.The url has to be an anchor link in the main page ('#we-are-newave' for example)Th ... steve felice video gets cut off and looks dullClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 31, 2014 at 11:23pm   4 Most recent comment from Support Team:Hi Steve,There may be a limitation of the youtube player.Here is the link to the documentation:https://github.com/pupunzi/jquery.mb.YTPlayer/wikito remove the little square entirely you need to modify ... Szulc Design Font Awesome in menuClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 31, 2014 at 10:41pm   4 Most recent comment from Support Team:Hi, I see now what you mean, but it's not possible without custom work.Thanks Chris Donnelly Video embed on ipad not workingClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 31, 2014 at 10:33pm   2 Most recent comment from Support Team:Hi Chris,This is the image path: 'newave-theme/images/video-placeholder.jpg'Thanks! Vishal Kapoor Newave 1.2.1 - MapClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 29, 2014 at 12:32pm   4 Most recent comment from Support Team:The Contact form can be displayed in a separate page/contact section.Thanks Vishal Kapoor sending an email from Contact UsClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 29, 2014 at 12:31pm   4 Most recent comment from Support Team:Hi Vishal,You need to check with your webhosting provider if there isn't anything blocking out the email going out.Thanks Marcin Rutkowski Slider in Team sectionsClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 27, 2014 at 11:24pm   4 Most recent comment from Support Team:Hi Marcin,You can rename the old theme folder to have a backup and unpack and copy via ftp the latest version.the folder location is wp-content/themes/newave-themeAlternatively, you can remove the the ... Oliver Pfeiffer Portfolio extended single pageClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 27, 2014 at 10:58pm   5 Most recent comment from Support Team:Hi Oliver,If you select 'Your latest posts' as front page the default blog template will be displayed.If you select 'Static page' with the blog masonry template page, will displayed the blog masonry.T ... Nicole Müller Problems with Theme OptionsClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 27, 2014 at 10:33pm   2 Most recent comment from Support Team:Hi Nicole,Plz enable javascript execution on your wordpress installation, it will not work without itThanks