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Public Tickets

Tellus Images not showing and cannot edit in Elementor   Rayden - Creative Portfolio Theme   Updated 1 day ago   10 Most recent comment from Support Team:Sure, that's why I asked, to send us an example (name of the page - that is not portfolio page template)? While at it wp admin access in a private comment? Patrick Stewart Customizing Rayden Theme and Nonfunctioning ElementsClosed   Rayden - Creative Portfolio Theme   Updated September 20, 2024 at 2:33am   4 Most recent comment from Patrick Stewart:Dear ClaPat:The reason I have used the ticketing system from envato is because YOU FAILED TO RESPOND TO MY SAME QUESTIONS POSTED ON THE COMMENTS SECTION OF THE PRODUCT PAGE - WHERE YOU ARE INFORMING I ... Shahzan Fullscreen sliderClosed   Rayden - Creative Portfolio Theme   Updated September 13, 2024 at 5:13pm   4 Most recent comment from Support Team:Hello, you can disable it with css without having to go to change the code. .load-no-ajax .slide-title-wrapper .slide-link {    pointer-events: none;} .swiper-slide .outer .slide-title.active-title ... Shabbir Portfolio Section Background Images StretchingClosed   Rayden - Creative Portfolio Theme   Updated September 6, 2024 at 1:32pm   4 Most recent comment from Support Team:It can be any as long as the images are optimized for webbut for your reference, for example, in our demo, the picture for Sheeran portfolio item is this size1920 x 1081 Shahzan WoocommerceClosed   Rayden - Creative Portfolio Theme   Updated September 4, 2024 at 11:04am   2 Most recent comment from Support Team:Hello,try adding the shop page as custom menu link in your menu, therefore bypassing ajax page transitions:https://www.creative-elements.ca/how-to-create-a-custom-link-in-your-wordpress-main-menu/ shahzan CACHE ISSUEClosed   Rayden - Creative Portfolio Theme   Updated September 4, 2024 at 10:38am   2 Most recent comment from Support Team:Sure,plz try adding the shop page as custom menu link in the menu, therefore bypassing ajax page transitionshttps://www.creative-elements.ca/how-to-create-a-custom-link-in-your-wordpress-main-menu/ Shahzan Black full screen sliderClosed   Rayden - Creative Portfolio Theme   Updated August 17, 2024 at 9:30am   2 Most recent comment from Support Team:Hi, what you need to do is replace hero images for ALL portfolio items with images coming from your media library. The WebGL library complains about images coming from different domains due to the COR ... Sebastien Woocommerce Account ShortcodeClosed   Rayden - Creative Portfolio Theme   Updated May 2, 2024 at 8:30am   9 Most recent comment from Sebastien:Perfect!  Thanks a lot !Best regards,Sébastien Sebastien "Google maps" address not displayed correctlyClosed   Rayden - Creative Portfolio Theme   Updated January 31, 2024 at 4:50pm   4 Most recent comment from Support Team:Hi Sebastien, the map styles are defined in ContactMap() function in /js/scripts.js there are a bunch of styles that you can change:https://prnt.sc/dBOK_MhIOK8z DarkWolf Home Sliders Thumbnail IssueClosed   Rayden - Creative Portfolio Theme   Updated December 28, 2023 at 5:23am   5 Most recent comment from Support Team:Hi there. If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images coming ... Noah Vice liquify slider not displaying hero imagesClosed   Rayden - Creative Portfolio Theme   Updated December 23, 2023 at 4:27am   4 Most recent comment from Support Team:Hi Noah,you can set the liquify slider on autoplay: however the difficulty is that that there are two more sliders running in the background containing the hero captions. These need to be synchronized ... Sebastien PreloaderClosed   Rayden - Creative Portfolio Theme   Updated December 12, 2023 at 8:24am   3 Most recent comment from Sebastien:Dear Support Team,All good. Thanks for your help.The Fix is working just fine.Best regards,Sébastien Ivan Add auto sliderClosed   Rayden - Creative Portfolio Theme   Updated October 12, 2023 at 5:50pm   4 Most recent comment from Support Team:Hi IvanI think you should add a new parameter - delayhttps://swiperjs.com/types/interfaces/types_modules_autoplay.AutoplayOptionshave not tested it but for example you add under autoplaydelay:2000,thi ... David Diley Website Design QueryClosed   Rayden - Creative Portfolio Theme   Updated August 16, 2023 at 2:34pm   12 Most recent comment from Support Team:Hi David,not to worry. By default all the slides open to portfolio project pages. See, all the slides are actually portfolio items defined in the system under admin -> portfolio.So you can add the po ... Nonihal slider image not properly set pls share docmentation to set every image properlyClosed   Rayden - Creative Portfolio Theme   Updated June 10, 2023 at 2:30pm   2 Most recent comment from Support Team:Hi there, sorry, what exactly is the problem, can you send us more details?