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Public Tickets

Andreas Gebhardt Video Pop UpClosed   Soho - The Ultimate Portfolio WordPress Theme   Updated January 18, 2021 at 11:40am   5 Most recent comment from Support Team:Also, we have just released version 1.5 with a fix for this issue. Plz redownload the theme from envato and do upgrade. Hard refresh the page (Ctrl+F5) when testing.  You can remove the theme in the ... Enrique Recent orderClosed   Soho - The Ultimate Portfolio WordPress Theme   Updated June 4, 2020 at 1:42am   2 Most recent comment from Support Team:Hello Enrique, if it's possible to send us wp admin access in a private comment so we can have a look Vishit Chhatrapati Demo import issueClosed   Soho - The Ultimate Portfolio WordPress Theme   Updated January 27, 2020 at 11:44am   6 Most recent comment from Support Team:Ok let us know. Aeronautika d.o.o. Theme collissionClosed   Soho - The Ultimate Portfolio WordPress Theme   Updated November 19, 2019 at 9:04am   2 Most recent comment from Support Team:Hi,We recommend installing Soho on a fresh WP install. Ricardo Roberts Showcase Slider SettingsClosed   Soho - The Ultimate Portfolio WordPress Theme   Updated August 31, 2019 at 3:28pm   3 Most recent comment from Ricardo Roberts:Great, thank you so much for the superfast reply! You guys are awesome.  Erik Teigland Problem to edit in Visual Composer.Closed   Soho - The Ultimate Portfolio WordPress Theme   Updated June 17, 2019 at 3:01pm   5 Most recent comment from Support Team:Hi Erik,Yes it is a confusion I need to clarify: when Soho was released WPBakery was actually named Visual Composer. When Visual Composer became a site editor, the page builder was renamed WPBakery.Th ... Henrik Mark Hero video autoplayClosed   Soho - The Ultimate Portfolio WordPress Theme   Updated April 30, 2019 at 8:55am   2 Most recent comment from Support Team:Hello Henrik, What's the url of the site with video slide?Regarding Vimeo it looks like it's exposing the HTML5 video URLs https://help.vimeo.com/hc/en-us/articles/224823567-Third-party-p ... mario ivan mapClosed   Soho - The Ultimate Portfolio WordPress Theme   Updated March 13, 2019 at 4:35pm   2 Most recent comment from Support Team:Hi there,You should install version 1.4 which is available to download from ThemeforestHow do I upgrade the theme? Will I lose all my changes? mario ivan visual composer upgradeClosed   Soho - The Ultimate Portfolio WordPress Theme   Updated March 12, 2019 at 7:49pm   5 Most recent comment from mario ivan:its done. Thank you! John Soho theme, is it still supported?Closed   Soho - The Ultimate Portfolio WordPress Theme   Updated February 6, 2019 at 3:12pm   2 Most recent comment from Support Team:Hello JohnYes we are continuing supporting the theme and we will do small updates with WPBakery updated to the latest or small bug fixes related with new versions of WordPress, if necessary. Unlikely ... Marian Lübbermann Play Video on mobileClosed   Soho - The Ultimate Portfolio WordPress Theme   Updated January 13, 2019 at 10:54pm   9 Most recent comment from Support Team:Excellent! Marian Lübbermann Few small problemsClosed   Soho - The Ultimate Portfolio WordPress Theme   Updated December 11, 2018 at 11:31am   7 Most recent comment from Support Team:Hello Marian,in order to avoid any interference, let's avoid admin access. You should basically make all the modifications yourself, without us interfering. Mario Ivan Rodríguez Juarez google mapsClosed   Soho - The Ultimate Portfolio WordPress Theme   Updated October 12, 2018 at 5:57am   6 Most recent comment from Support Team:Hi there,I was able to login - that's okay. But before upgrade just want to make sure I will not erase the modifications you made. If you modified the the files (not the options, the files) they will ... Jochgem Taken Site is not responsive?Closed   Soho - The Ultimate Portfolio WordPress Theme   Updated July 5, 2018 at 8:50am   2 Most recent comment from Support Team:Hello,Send us wp admin access, if possible, in a private comment  Renato videoClosed   Soho - The Ultimate Portfolio WordPress Theme   Updated April 29, 2018 at 7:25am   3 Most recent comment from Support Team:Hi Renato,Trying to access the second page, I get a Error 403 Access denied.Regarding the video itself you can add some css lines to  theme options -> styling options -> custom CSS to modify the wid ...