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2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

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4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

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7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

Best,

Clapat Team.

  Article Categories

6 Articles Bennet - Creative Portfolio WordPress theme

What should be the 'standard size' for images?

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

+3 more

6 Articles Nanotech - Creative Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

How do I upgrade the theme? Will I lose all my changes?

How to optimise the speed of my website?

+3 more

6 Articles Montoya - Creative Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

+3 more

6 Articles Manifesto - Creative Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

How to optimise the speed of my website?

+3 more

6 Articles Serano - Creative Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

Map is not displayed properly

+3 more

6 Articles Harington - Creative Portfolio Theme

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

Map is not displayed properly

+3 more

6 Articles Humpton - Creative Portfolio Theme

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

+3 more

6 Articles Ernest - Creative Portfolio Theme

Map is not displayed properly

What should be the 'standard size' for images?

How can I add my own custom icons/fonts to the theme?

+3 more

6 Articles Niran - Creative Portfolio Theme

Map is not displayed properly

What should be the 'standard size' for images?

How to optimise the speed of my website?

+3 more

6 Articles Hervin - Creative Ajax Portfolio Showcase Slider Theme

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

+3 more

6 Articles Colega - Creative Portfolio Theme

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

+3 more

6 Articles Satelite WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

What should be the 'standard size' for images?

How to optimise the speed of my website?

+3 more

6 Articles Grenada - Creative Ajax Portfolio Showcase Slider Theme

My fullscreen parallax image is not responsive and does not scale well

How do I upgrade the theme? Will I lose all my changes?

How to optimise the speed of my website?

+3 more

6 Articles ClaPat - Creative Masonry Blog WordPress

Map is not displayed properly

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

+3 more

7 Articles Aruba - Minimal Ajax WordPress Portfolio Theme

How can I add my own custom icons/fonts to the theme?

How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

+4 more

6 Articles Canela - Creative Portfolio Theme

Map is not displayed properly

How can I add my own custom icons/fonts to the theme?

How do I upgrade the theme? Will I lose all my changes?

+3 more

6 Articles Antro - Creative Portfolio Theme

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

+3 more

6 Articles Bauman

How to optimise the speed of my website?

Map is not displayed properly

My fullscreen parallax image is not responsive and does not scale well

+3 more

6 Articles Rayden - Creative Portfolio Theme

How can I add my own custom icons/fonts to the theme?

Map is not displayed properly

My fullscreen parallax image is not responsive and does not scale well

+3 more

6 Articles Munio - Creative Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

How do I upgrade the theme? Will I lose all my changes?

+3 more

7 Articles Holver - Minimal Portfolio WordPress Theme

How to change the color of a Contact Form 7 placeholder text

My fullscreen parallax image is not responsive and does not scale well

Map is not displayed properly

+4 more

8 Articles Cubez - Creative WordPress Showcase Portfolio Theme

How to change the color of a Contact Form 7 placeholder text

Hero Image on MacOS Safari

How to optimise the speed of my website?

+5 more

7 Articles Villar - Creative Portfolio WordPress Theme

How to optimise the speed of my website?

How to change the color of a Contact Form 7 placeholder text

What should be the 'standard size' for images?

+4 more

7 Articles Wizzaro

My fullscreen parallax image is not responsive and does not scale well

How do I upgrade the theme? Will I lose all my changes?

AJAX loading and WPBakery

+4 more

7 Articles Maestro - Modern Portfolio Showcase WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

How to change the color of a Contact Form 7 placeholder text

My fullscreen parallax image is not responsive and does not scale well

+4 more

7 Articles Enfolio - Portfolio Showcase WordPress Theme

How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

+4 more

8 Articles California - A theme for Creatives

How to change the color of a Contact Form 7 placeholder text

First Showcase Video slide does not play

What should be the 'standard size' for images?

+5 more

6 Articles Andra - Photography Portfolio WordPress Ajax Theme

What should be the 'standard size' for images?

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

+3 more

7 Articles Tetriz - Creative Portfolio WordPress Theme

AJAX loading and WPBakery

How to optimise the speed of my website?

Map is not displayed properly

+4 more

8 Articles Pegasus -Showcase Portfolio WordPress Theme

How to optimise the speed of my website?

What should be the 'standard size' for images?

Background shows as clear even though it is set to white

+5 more

9 Articles Bario - Showcase Portfolio WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

Map is not displayed properly

How to change the color of a Contact Form 7 placeholder text

+6 more

7 Articles Squares - Interactive Design Agency Portfolio Wordpress

How can I add my own custom icons/fonts to the theme?

How to optimise the speed of my website?

My fullscreen parallax image is not responsive and does not scale well

+4 more

8 Articles Soho - The Ultimate Portfolio WordPress Theme

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

How can I add my own custom icons/fonts to the theme?

+5 more

7 Articles Legrand - Creative Photography Portfolio Theme

Map is not displayed properly

How do I upgrade the theme? Will I lose all my changes?

How to optimise the speed of my website?

+4 more

7 Articles Nerduck - Minimal and Creative Portfolio Theme

How can I add my own custom icons/fonts to the theme?

How do I upgrade the theme? Will I lose all my changes?

What should be the 'standard size' for images?

+4 more

26 Articles Newave - Wordpress Responsive One Page Parallax

Hello, How can I set up the responsiveness of my home page. I don\'t understand this part: "Page menu item margin right - responsive threshold (in pixels)"What do I enter there?Thank you!

When you click on one of my portfolio items, it drops down to a slider, I want the images to be center. How can I do that? I made the slider with a shortcode portfolio slider.

Does anyone know how to get the home page to work. All I see is a flat screen with the nav items.. I can't get the intro page to set up..

+23 more

7 Articles Trent - Wordpress Responsive One Page Parallax

How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

+4 more

10 Articles Berger - WordPress Creative Agency Portfolio Theme

How to optimise the speed of my website?

How to change the color of a Contact Form 7 placeholder text

Map is not displayed properly

+7 more

Public Tickets

ravi When I click on an image, the same image does not open. Instead, a different image opens. The image shown on the front/thumbnail looks correct, but after clicking it, another image is displayed.Bug: Clicking Image Opens Different Image   Bennet - Creative Portfolio WordPress theme   Updated 5 days ago   17 Most recent comment from Support Team:You can write me on google chat [email protected] Hannah Part of themeClosed   Bennet - Creative Portfolio WordPress theme   Updated 2 weeks ago   4 Most recent comment from Support Team:Ok, have you tried modifying the end value in /sections/preloader_section.php https://prnt.sc/CThJxA7QIvc9   Eduardo can't change the social networks listClosed   Montoya - Creative Portfolio Theme   Updated 2 weeks ago   2 Most recent comment from Support Team:Hello Eduardo, looks like you bought the HTML template version of Montoya.  Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support fo ... David Ellis CacheingClosed   Satelite WordPress Theme   Updated 2 weeks ago   4 Most recent comment from Support Team:That may be the pb - if you can ask your host to flush your CDN. Brian Stolker Page layout doesn't load properly on first visit – elements stacked vertically, correct grid/columns only after page refreshClosed   Rayden - Creative Portfolio Theme   Updated 2 weeks ago   3 Most recent comment from Support Team:Hello Brian, ok I am glad if this fixed the pb.  We can’t guarantee that third-party elements will work correctly with AJAX. In most cases, CSS is loaded in the page header and JavaScript effects a ...