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Thank you for registering to Clapat support system, please read the following terms:

1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(like a few lines of css or js)

4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

5. Before asking for support MAKE SURE THAT YOU SEARCH THROUGH RELATED OPENED TICKETS to see if your question doesn't already have an answer

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7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

Best,

Clapat Team.

  Article Categories

5 Articles Hervin - Creative Ajax Portfolio Showcase Slider Theme

How do I upgrade the theme? Will I lose all my changes?

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

+2 more

5 Articles Colega - Creative Portfolio Theme

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

+2 more

5 Articles Satelite WordPress Theme

How to optimise the speed of my website?

How can I add my own custom icons/fonts to the theme?

What should be the 'standard size' for images?

+2 more

6 Articles ClaPat - Creative Masonry Blog WordPress

How do I upgrade the theme? Will I lose all my changes?

How to optimise the speed of my website?

How can I add my own custom icons/fonts to the theme?

+3 more

7 Articles Aruba - Minimal Ajax WordPress Portfolio Theme

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

AJAX loading and WPBakery

+4 more

5 Articles Canela - Creative Portfolio Theme

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

+2 more

5 Articles Bauman

How do I upgrade the theme? Will I lose all my changes?

What should be the 'standard size' for images?

How can I add my own custom icons/fonts to the theme?

+2 more

5 Articles Munio - Creative Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

What should be the 'standard size' for images?

+2 more

7 Articles Holver - Minimal Portfolio WordPress Theme

How to change the color of a Contact Form 7 placeholder text

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

+4 more

8 Articles Cubez - Creative WordPress Showcase Portfolio Theme

Map is not displayed properly

How do I upgrade the theme? Will I lose all my changes?

How to change the color of a Contact Form 7 placeholder text

+5 more

7 Articles Villar - Creative Portfolio WordPress Theme

Map is not displayed properly

What should be the 'standard size' for images?

How can I add my own custom icons/fonts to the theme?

+4 more

7 Articles Wizzaro

AJAX loading and WPBakery

How can I add my own custom icons/fonts to the theme?

How do I upgrade the theme? Will I lose all my changes?

+4 more

7 Articles Maestro - Modern Portfolio Showcase WordPress Theme

Map is not displayed properly

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

+4 more

7 Articles Enfolio - Portfolio Showcase WordPress Theme

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

+4 more

8 Articles California - A theme for Creatives

How can I add my own custom icons/fonts to the theme?

First Showcase Video slide does not play

What should be the 'standard size' for images?

+5 more

6 Articles Andra - Photography Portfolio WordPress Ajax Theme

How do I upgrade the theme? Will I lose all my changes?

Map is not displayed properly

How can I add my own custom icons/fonts to the theme?

+3 more

7 Articles Tetriz - Creative Portfolio WordPress Theme

How to optimise the speed of my website?

Map is not displayed properly

AJAX loading and WPBakery

+4 more

8 Articles Pegasus -Showcase Portfolio WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

How to optimise the speed of my website?

How to change the color of a Contact Form 7 placeholder text

+5 more

9 Articles Bario - Showcase Portfolio WordPress Theme

The portfolio items to load properly via showcase page. When you click on the project from the ajax slider, alot of the content is hidden. But when you view the portfolio item page, everything load perfectly.

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

+6 more

7 Articles Squares - Interactive Design Agency Portfolio Wordpress

My fullscreen parallax image is not responsive and does not scale well

How to change the color of a Contact Form 7 placeholder text

Map is not displayed properly

+4 more

8 Articles Soho - The Ultimate Portfolio WordPress Theme

Map is not displayed properly

What should be the 'standard size' for images?

How to optimise the speed of my website?

+5 more

7 Articles Legrand - Creative Photography Portfolio Theme

How can I add my own custom icons/fonts to the theme?

Map is not displayed properly

What should be the 'standard size' for images?

+4 more

7 Articles Nerduck - Minimal and Creative Portfolio Theme

How do I upgrade the theme? Will I lose all my changes?

How to optimise the speed of my website?

Map is not displayed properly

+4 more

26 Articles Newave - Wordpress Responsive One Page Parallax

How do I upgrade the theme? Will I lose all my changes?

Hi,I like to have two team_carousels on my site. The slide function doesn´t work. thank you.

I would like to reproduce the map just like the sample where the contact information covers that map and when you press on the "X", it reveals it.

+23 more

7 Articles Trent - Wordpress Responsive One Page Parallax

How can I add my own custom icons/fonts to the theme?

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

+4 more

10 Articles Berger - WordPress Creative Agency Portfolio Theme

Visual Composer in portfolio pages

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

+7 more

Public Tickets

Leonardo Unable to edit portfolio items – changes not reflected on frontendClosed   Bennet - Creative Portfolio WordPress theme   Updated 1 hour ago   10 Most recent comment from Support Team:Thanks Leonardo. if you are happy with our services and you genuinely like our theme plz don't forget to rate it as it helps us as well. WN Set entire background as link   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated 2 hours ago   2 Most recent comment from Support Team:Hello, not really but you can add this to customizer -> additional css .swiper-slide a.title  {       height: 100%;       width: 100%; } DANIELA Hello, I have a recurring problem. When I access any project from the homepage, and the cover photo is enlarged, a dot appears in the center of the image (it's like a hole). Is it possible to remove this and prevent this error from appearing? Thank you. Hole in the center of the cover image   Rayden - Creative Portfolio Theme   Updated 5 days ago   6 Most recent comment from Support Team:Hello Daniela, Happy New Year, first of all! coming back to what you reported, that is the problem, I was not able to reproduce it at all. Plz see the screen recording. Paul Lussier Responsive issuesClosed   Serano - Creative Portfolio Theme   Updated 1 week ago   5 Most recent comment from Support Team:Ok, so you just need to adjust the screen width @media only screen and (max-width: 769px) {     .showcase-lists .slide-title {           font-size: 7vw;      } }   that tells th ... sandraweese modify category filter iconClosed   Nanotech - Creative Portfolio Theme   Updated 2 weeks ago   2 Most recent comment from Support Team:Hey Sandra that's again custom fork, we can change it to display a word instead, like 'Filters' (shorter to fits the filters' width)