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Thank you for registering to Clapat support system, please read the following terms:

1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(like a few lines of css or js)

4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

5. Before asking for support MAKE SURE THAT YOU SEARCH THROUGH RELATED OPENED TICKETS to see if your question doesn't already have an answer

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7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

Best,

Clapat Team.

  Article Categories

5 Articles Hervin - Creative Ajax Portfolio Showcase Slider Theme

How do I upgrade the theme? Will I lose all my changes?

How to optimise the speed of my website?

How can I add my own custom icons/fonts to the theme?

+2 more

5 Articles Colega - Creative Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

How can I add my own custom icons/fonts to the theme?

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5 Articles Satelite WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

What should be the 'standard size' for images?

How can I add my own custom icons/fonts to the theme?

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6 Articles ClaPat - Creative Masonry Blog WordPress

Map is not displayed properly

How to optimise the speed of my website?

My fullscreen parallax image is not responsive and does not scale well

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7 Articles Aruba - Minimal Ajax WordPress Portfolio Theme

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My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

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5 Articles Canela - Creative Portfolio Theme

How do I upgrade the theme? Will I lose all my changes?

What should be the 'standard size' for images?

How can I add my own custom icons/fonts to the theme?

+2 more

5 Articles Bauman

How to optimise the speed of my website?

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

+2 more

5 Articles Munio - Creative Portfolio Theme

How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

What should be the 'standard size' for images?

+2 more

7 Articles Holver - Minimal Portfolio WordPress Theme

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

Map is not displayed properly

+4 more

8 Articles Cubez - Creative WordPress Showcase Portfolio Theme

How can I add my own custom icons/fonts to the theme?

How to optimise the speed of my website?

How to change the color of a Contact Form 7 placeholder text

+5 more

7 Articles Villar - Creative Portfolio WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

Map is not displayed properly

How can I add my own custom icons/fonts to the theme?

+4 more

7 Articles Wizzaro

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

How can I add my own custom icons/fonts to the theme?

+4 more

7 Articles Maestro - Modern Portfolio Showcase WordPress Theme

How can I add my own custom icons/fonts to the theme?

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

+4 more

7 Articles Enfolio - Portfolio Showcase WordPress Theme

How to optimise the speed of my website?

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

+4 more

8 Articles California - A theme for Creatives

How do I upgrade the theme? Will I lose all my changes?

First Showcase Video slide does not play

My fullscreen parallax image is not responsive and does not scale well

+5 more

6 Articles Andra - Photography Portfolio WordPress Ajax Theme

What should be the 'standard size' for images?

How to optimise the speed of my website?

How can I add my own custom icons/fonts to the theme?

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7 Articles Tetriz - Creative Portfolio WordPress Theme

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

AJAX loading and WPBakery

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8 Articles Pegasus -Showcase Portfolio WordPress Theme

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

How to change the color of a Contact Form 7 placeholder text

+5 more

9 Articles Bario - Showcase Portfolio WordPress Theme

How can I add my own custom icons/fonts to the theme?

Map is not displayed properly

What should be the 'standard size' for images?

+6 more

7 Articles Squares - Interactive Design Agency Portfolio Wordpress

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

How to optimise the speed of my website?

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8 Articles Soho - The Ultimate Portfolio WordPress Theme

Map is not displayed properly

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

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7 Articles Legrand - Creative Photography Portfolio Theme

Map is not displayed properly

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

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7 Articles Nerduck - Minimal and Creative Portfolio Theme

Map is not displayed properly

What should be the 'standard size' for images?

How to change the color of a Contact Form 7 placeholder text

+4 more

26 Articles Newave - Wordpress Responsive One Page Parallax

Does anyone know how to get the home page to work. All I see is a flat screen with the nav items.. I can't get the intro page to set up..

How do I create a Full width background image without parallax effect

I would like to reproduce the map just like the sample where the contact information covers that map and when you press on the "X", it reveals it.

+23 more

7 Articles Trent - Wordpress Responsive One Page Parallax

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

How can I add my own custom icons/fonts to the theme?

+4 more

10 Articles Berger - WordPress Creative Agency Portfolio Theme

Visual Composer in portfolio pages

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My fullscreen parallax image is not responsive and does not scale well

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Public Tickets

Iulian Portfolio Footer -disabling Auto Navigate + deleting footer   Bennet - Creative Portfolio WordPress theme   Updated 17 hours ago   1 Most recent comment from Iulian:I was able do deactivate the Portfolio Auto Navigate On End Scroll, but it keeps showing me the header of next portfolio item. How can i make it disappear and have a normal page footer?Thank you for y ... Carlos Problem with back page   Nanotech - Creative Portfolio Theme   Updated 18 hours ago   7 Most recent comment from Carlos:Our website is building in localhost. Until that will be upload, I cant Carlos Color circle of "Next Page Caption Title"   Nanotech - Creative Portfolio Theme   Updated 18 hours ago   2 Most recent comment from Carlos:and how can i grow the gradient in the menu? Thanks Clément Fonts on other devices   Harington - Creative Portfolio Theme   Updated 19 hours ago   1 Most recent comment from Clément:Hi, I recently purchased the Harington theme and I’m really enjoying working with it. However, I’m having an issue with the custom fonts I added using the Custom Fonts plugin. On my own computer, ... sandraweese indipendant gallery thumbnails ?   Nanotech - Creative Portfolio Theme   Updated 2 days ago   5 Most recent comment from sandraweese:Hello! This is the code info " to add a new hero image on mobile" as you mentioned, correct? I actually asked for help with another area, but this will surely also come up when I start preparing t ...