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Thank you for registering to Clapat support system, please read the following terms:

1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(like a few lines of css or js)

4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

5. Before asking for support MAKE SURE THAT YOU SEARCH THROUGH RELATED OPENED TICKETS to see if your question doesn't already have an answer

6. Post as much info as you can on your errors: links and screenshots etc.

7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

Best,

Clapat Team.

  Article Categories

5 Articles Hervin - Creative Ajax Portfolio Showcase Slider Theme

How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

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5 Articles Colega - Creative Portfolio Theme

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5 Articles Satelite WordPress Theme

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6 Articles ClaPat - Creative Masonry Blog WordPress

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7 Articles Aruba - Minimal Ajax WordPress Portfolio Theme

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5 Articles Canela - Creative Portfolio Theme

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5 Articles Bauman

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How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

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7 Articles Holver - Minimal Portfolio WordPress Theme

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8 Articles Cubez - Creative WordPress Showcase Portfolio Theme

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How to optimise the speed of my website?

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7 Articles Villar - Creative Portfolio WordPress Theme

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How can I add my own custom icons/fonts to the theme?

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7 Articles Wizzaro

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My fullscreen parallax image is not responsive and does not scale well

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7 Articles Maestro - Modern Portfolio Showcase WordPress Theme

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7 Articles Enfolio - Portfolio Showcase WordPress Theme

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8 Articles California - A theme for Creatives

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8 Articles Pegasus -Showcase Portfolio WordPress Theme

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Public Tickets

ravi Image Lightbox / Popup Not Working in Bennet Portfolio PagesImage Lightbox / Popup Not Working in Bennet Portfolio Pages   Bennet - Creative Portfolio WordPress theme   Updated 3 hours ago   1 Most recent comment from ravi:Hello Support Team, I hope you are doing well. I have purchased the Bennet – Creative Portfolio WordPress Theme, and I am currently facing an issue with the portfolio image lightbox functionality. I ... Authur How to set up a portfolio for your theme.   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated 6 days ago   2 Most recent comment from Support Team:Hi there, Let's have a look, can you provide wp admin access in a private comment? Clément Fonts on other devicesClosed   Harington - Creative Portfolio Theme   Updated 1 week ago   10 Most recent comment from Support Team:Well done! Michal Portfolio Header Gradient Not Disabling + Header Menu Color Bug in Dark Background   Bennet - Creative Portfolio WordPress theme   Updated 1 week ago   7 Most recent comment from Michal:Hello, I can see that the thread is marked as closed, but my first point (and the more important one) still hasn’t been resolved.Just to recap: 1. “Disable Header Gradient” not working for Port ... ravi Portfolio Section Transition / Animation Effect Not WorkingClosed   Bennet - Creative Portfolio WordPress theme   Updated 2 weeks ago   3 Most recent comment from Support Team:Hello, Please make sure you have Ajax page transitions enabled in customizer -> general settings.