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Thank you for registering to Clapat support system, please read the following terms:

1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(like a few lines of css or js)

4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

5. Before asking for support MAKE SURE THAT YOU SEARCH THROUGH RELATED OPENED TICKETS to see if your question doesn't already have an answer

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7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

Best,

Clapat Team.

  Article Categories

5 Articles Hervin - Creative Ajax Portfolio Showcase Slider Theme

How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

What should be the 'standard size' for images?

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5 Articles Colega - Creative Portfolio Theme

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

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5 Articles Satelite WordPress Theme

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What should be the 'standard size' for images?

How do I upgrade the theme? Will I lose all my changes?

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6 Articles ClaPat - Creative Masonry Blog WordPress

Map is not displayed properly

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7 Articles Aruba - Minimal Ajax WordPress Portfolio Theme

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5 Articles Canela - Creative Portfolio Theme

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How to optimise the speed of my website?

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5 Articles Bauman

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

What should be the 'standard size' for images?

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5 Articles Munio - Creative Portfolio Theme

How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

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7 Articles Holver - Minimal Portfolio WordPress Theme

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How can I add my own custom icons/fonts to the theme?

How do I upgrade the theme? Will I lose all my changes?

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8 Articles Cubez - Creative WordPress Showcase Portfolio Theme

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How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

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7 Articles Villar - Creative Portfolio WordPress Theme

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

What should be the 'standard size' for images?

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7 Articles Wizzaro

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

How to optimise the speed of my website?

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7 Articles Maestro - Modern Portfolio Showcase WordPress Theme

My fullscreen parallax image is not responsive and does not scale well

Map is not displayed properly

How can I add my own custom icons/fonts to the theme?

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7 Articles Enfolio - Portfolio Showcase WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

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My fullscreen parallax image is not responsive and does not scale well

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8 Articles California - A theme for Creatives

How to change the color of a Contact Form 7 placeholder text

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Map is not displayed properly

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6 Articles Andra - Photography Portfolio WordPress Ajax Theme

How can I add my own custom icons/fonts to the theme?

Map is not displayed properly

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7 Articles Tetriz - Creative Portfolio WordPress Theme

AJAX loading and WPBakery

What should be the 'standard size' for images?

How to optimise the speed of my website?

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8 Articles Pegasus -Showcase Portfolio WordPress Theme

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

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9 Articles Bario - Showcase Portfolio WordPress Theme

Map is not displayed properly

The portfolio items to load properly via showcase page. When you click on the project from the ajax slider, alot of the content is hidden. But when you view the portfolio item page, everything load perfectly.

First Showcase Video slide does not play

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7 Articles Squares - Interactive Design Agency Portfolio Wordpress

My fullscreen parallax image is not responsive and does not scale well

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8 Articles Soho - The Ultimate Portfolio WordPress Theme

Map is not displayed properly

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7 Articles Legrand - Creative Photography Portfolio Theme

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7 Articles Nerduck - Minimal and Creative Portfolio Theme

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26 Articles Newave - Wordpress Responsive One Page Parallax

When I try to install the theme I get the following error"Installing Theme from uploaded file: themeforest-6808797-newave-wordpress-responsive-one-page-parallax.zipUnpacking the package�Installing the theme�The package could not be installed. The theme is missing the style.css stylesheet.Theme install failed."I tried to install it twice. I Downloaded the .zip again from themeforest and tried again. This is on WordPress 4.0.1 Thanks

The full screen slider on portfolio items is not working?

Hi,I\'ve followed the steps specified in the documentation for changing "newave_portfolio" to a custom slug, but it won\'t change.

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7 Articles Trent - Wordpress Responsive One Page Parallax

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My fullscreen parallax image is not responsive and does not scale well

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10 Articles Berger - WordPress Creative Agency Portfolio Theme

How to change the color of a Contact Form 7 placeholder text

Visual Composer in portfolio pages

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Public Tickets

Phúc Shop sidebar not working   Montoya - Creative Portfolio Theme   Updated 4 hours ago   3 Most recent comment from Phúc:My wp admin:JemiVi_Admin@Tobi/0924566599* Georgios Voulgaris Custom Fonts   Montoya - Creative Portfolio Theme   Updated 5 hours ago   1 Most recent comment from Georgios Voulgaris:I am trying to set a Custom Font under Customize > Typography.1. Already created custom fonts variations in Appearance -> Custom Fonts.2. Set Google Font Geologica (Thin 100) as Primary Font TitleBu ... Archit Bansal URGENT! Bug with Portfolio Expand Gallert   Nanotech - Creative Portfolio Theme   Updated 7 hours ago   7 Most recent comment from Archit Bansal:Hello,I removed the projects list, since it was SO glitchy.Can you add it and check it out?And hopefully can we sort it out by today? Valentin Questions about scroll between portfolio items   Nanotech - Creative Portfolio Theme   Updated 10 hours ago   4 Most recent comment from Support Team:Yes, remove the bottom next portfolio navigation entirely. We can make the it work so that will navigate within the current category but that requires custom work. Valentin Magic cursor customization   Nanotech - Creative Portfolio Theme   Updated 10 hours ago   4 Most recent comment from Support Team:Hi, removed the googly eyes. Plz hard refresh the cache please, before testing. Regarding the email in the contact page I just verified it on click and it copies the email, as it should, so I'm n ...