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Thank you for registering to Clapat support system, please read the following terms:

1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(like a few lines of css or js)

4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

5. Before asking for support MAKE SURE THAT YOU SEARCH THROUGH RELATED OPENED TICKETS to see if your question doesn't already have an answer

6. Post as much info as you can on your errors: links and screenshots etc.

7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

Best,

Clapat Team.

  Article Categories

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Public Tickets

DANIELA Hello, I have a recurring problem. When I access any project from the homepage, and the cover photo is enlarged, a dot appears in the center of the image (it's like a hole). Is it possible to remove this and prevent this error from appearing? Thank you. Hole in the center of the cover image   Rayden - Creative Portfolio Theme   Updated 3 hours ago   4 Most recent comment from Support Team:Hello Daniela, thanks, I was able to login, however I see that someone changed this bit: https://prnt.sc/qsEXl5KunoXg in /sections/hero_section_container.php so there is no hero image in the individua ... Paul Lussier Responsive issues   Serano - Creative Portfolio Theme   Updated 6 hours ago   5 Most recent comment from Support Team:Ok, so you just need to adjust the screen width @media only screen and (max-width: 769px) {     .showcase-lists .slide-title {           font-size: 7vw;      } }   that tells th ... sandraweese modify category filter icon   Nanotech - Creative Portfolio Theme   Updated 6 days ago   2 Most recent comment from Support Team:Hey Sandra that's again custom fork, we can change it to display a word instead, like 'Filters' (shorter to fits the filters' width)   Paul Lussier Image Gallery doesn't load   Serano - Creative Portfolio Theme   Updated 6 days ago   2 Most recent comment from Support Team:Hey Paul, that's great we are also using chagpt a lot however in this case the most likely reason ajax page transition. With ajax there is no page loading in the normal sense therefore some third ... Davide Unable to go back in Aruba portfolioClosed   Aruba - Minimal Ajax WordPress Portfolio Theme   Updated 6 days ago   5 Most recent comment from Davide:That's wonderful, works perfectly! Thanks again for the support. Best regardsDavide