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1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(like a few lines of css or js)

4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

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7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

Best,

Clapat Team.

  Article Categories

6 Articles Bennet - Creative Portfolio WordPress theme

What should be the 'standard size' for images?

How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

+3 more

6 Articles Nanotech - Creative Portfolio Theme

How can I add my own custom icons/fonts to the theme?

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How do I upgrade the theme? Will I lose all my changes?

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6 Articles Montoya - Creative Portfolio Theme

Map is not displayed properly

How do I upgrade the theme? Will I lose all my changes?

What should be the 'standard size' for images?

+3 more

6 Articles Manifesto - Creative Portfolio Theme

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6 Articles Serano - Creative Portfolio Theme

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6 Articles Harington - Creative Portfolio Theme

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6 Articles Humpton - Creative Portfolio Theme

What should be the 'standard size' for images?

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6 Articles Ernest - Creative Portfolio Theme

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6 Articles Niran - Creative Portfolio Theme

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6 Articles Hervin - Creative Ajax Portfolio Showcase Slider Theme

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6 Articles Colega - Creative Portfolio Theme

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6 Articles Satelite WordPress Theme

What should be the 'standard size' for images?

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6 Articles Grenada - Creative Ajax Portfolio Showcase Slider Theme

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6 Articles ClaPat - Creative Masonry Blog WordPress

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7 Articles Aruba - Minimal Ajax WordPress Portfolio Theme

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AJAX loading and WPBakery

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6 Articles Canela - Creative Portfolio Theme

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6 Articles Antro - Creative Portfolio Theme

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What should be the 'standard size' for images?

How do I upgrade the theme? Will I lose all my changes?

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6 Articles Bauman

My fullscreen parallax image is not responsive and does not scale well

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How do I upgrade the theme? Will I lose all my changes?

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6 Articles Rayden - Creative Portfolio Theme

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6 Articles Munio - Creative Portfolio Theme

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7 Articles Holver - Minimal Portfolio WordPress Theme

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8 Articles Cubez - Creative WordPress Showcase Portfolio Theme

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Hero Image on MacOS Safari

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7 Articles Villar - Creative Portfolio WordPress Theme

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7 Articles Wizzaro

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7 Articles Maestro - Modern Portfolio Showcase WordPress Theme

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7 Articles Enfolio - Portfolio Showcase WordPress Theme

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8 Articles California - A theme for Creatives

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6 Articles Andra - Photography Portfolio WordPress Ajax Theme

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7 Articles Tetriz - Creative Portfolio WordPress Theme

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8 Articles Pegasus -Showcase Portfolio WordPress Theme

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9 Articles Bario - Showcase Portfolio WordPress Theme

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7 Articles Squares - Interactive Design Agency Portfolio Wordpress

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8 Articles Soho - The Ultimate Portfolio WordPress Theme

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7 Articles Legrand - Creative Photography Portfolio Theme

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7 Articles Nerduck - Minimal and Creative Portfolio Theme

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26 Articles Newave - Wordpress Responsive One Page Parallax

Hello, I\'m trying to set up the permalink structure so that it reads http://www.websitename.com/page-name/. I change the settings in Wordpress to \'Custom Structure\' and use /%category%/%postname%/  - When I navigate to the pages now I receive a 404 error. Any advice in resolving the matter would be greatly appreciated. Thank you.

How do I upload the demos on the site?

Hi,I like to have two team_carousels on my site. The slide function doesn´t work. thank you.

+23 more

7 Articles Trent - Wordpress Responsive One Page Parallax

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10 Articles Berger - WordPress Creative Agency Portfolio Theme

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Public Tickets

ravi When I click on an image, the same image does not open. Instead, a different image opens. The image shown on the front/thumbnail looks correct, but after clicking it, another image is displayed.Bug: Clicking Image Opens Different Image   Bennet - Creative Portfolio WordPress theme   Updated 2 days ago   17 Most recent comment from Support Team:You can write me on google chat [email protected] Hannah Part of themeClosed   Bennet - Creative Portfolio WordPress theme   Updated 1 week ago   4 Most recent comment from Support Team:Ok, have you tried modifying the end value in /sections/preloader_section.php https://prnt.sc/CThJxA7QIvc9   Eduardo can't change the social networks listClosed   Montoya - Creative Portfolio Theme   Updated 1 week ago   2 Most recent comment from Support Team:Hello Eduardo, looks like you bought the HTML template version of Montoya.  Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support fo ... David Ellis CacheingClosed   Satelite WordPress Theme   Updated 1 week ago   4 Most recent comment from Support Team:That may be the pb - if you can ask your host to flush your CDN. Brian Stolker Page layout doesn't load properly on first visit – elements stacked vertically, correct grid/columns only after page refreshClosed   Rayden - Creative Portfolio Theme   Updated 2 weeks ago   3 Most recent comment from Support Team:Hello Brian, ok I am glad if this fixed the pb.  We can’t guarantee that third-party elements will work correctly with AJAX. In most cases, CSS is loaded in the page header and JavaScript effects a ...