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2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

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4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

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7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

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Clapat Team.

  Article Categories

5 Articles Hervin - Creative Ajax Portfolio Showcase Slider Theme

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

How do I upgrade the theme? Will I lose all my changes?

+2 more

5 Articles Colega - Creative Portfolio Theme

What should be the 'standard size' for images?

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

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5 Articles Satelite WordPress Theme

What should be the 'standard size' for images?

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

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6 Articles ClaPat - Creative Masonry Blog WordPress

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

How can I add my own custom icons/fonts to the theme?

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7 Articles Aruba - Minimal Ajax WordPress Portfolio Theme

What should be the 'standard size' for images?

How do I upgrade the theme? Will I lose all my changes?

AJAX loading and WPBakery

+4 more

5 Articles Canela - Creative Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

How can I add my own custom icons/fonts to the theme?

+2 more

5 Articles Bauman

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

How to optimise the speed of my website?

+2 more

5 Articles Munio - Creative Portfolio Theme

What should be the 'standard size' for images?

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

+2 more

7 Articles Holver - Minimal Portfolio WordPress Theme

How to optimise the speed of my website?

My fullscreen parallax image is not responsive and does not scale well

How do I upgrade the theme? Will I lose all my changes?

+4 more

8 Articles Cubez - Creative WordPress Showcase Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

Map is not displayed properly

+5 more

7 Articles Villar - Creative Portfolio WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

Map is not displayed properly

How to optimise the speed of my website?

+4 more

7 Articles Wizzaro

Map is not displayed properly

How to optimise the speed of my website?

How can I add my own custom icons/fonts to the theme?

+4 more

7 Articles Maestro - Modern Portfolio Showcase WordPress Theme

What should be the 'standard size' for images?

How to change the color of a Contact Form 7 placeholder text

How to optimise the speed of my website?

+4 more

7 Articles Enfolio - Portfolio Showcase WordPress Theme

How to optimise the speed of my website?

How to change the color of a Contact Form 7 placeholder text

What should be the 'standard size' for images?

+4 more

8 Articles California - A theme for Creatives

First Showcase Video slide does not play

Map is not displayed properly

How can I add my own custom icons/fonts to the theme?

+5 more

6 Articles Andra - Photography Portfolio WordPress Ajax Theme

Map is not displayed properly

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

+3 more

7 Articles Tetriz - Creative Portfolio WordPress Theme

My fullscreen parallax image is not responsive and does not scale well

AJAX loading and WPBakery

How to optimise the speed of my website?

+4 more

8 Articles Pegasus -Showcase Portfolio WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

How to optimise the speed of my website?

+5 more

9 Articles Bario - Showcase Portfolio WordPress Theme

How to optimise the speed of my website?

First Showcase Video slide does not play

How to change the color of a Contact Form 7 placeholder text

+6 more

7 Articles Squares - Interactive Design Agency Portfolio Wordpress

How to change the color of a Contact Form 7 placeholder text

Map is not displayed properly

What should be the 'standard size' for images?

+4 more

8 Articles Soho - The Ultimate Portfolio WordPress Theme

What should be the 'standard size' for images?

Map is not displayed properly

How do I upgrade the theme? Will I lose all my changes?

+5 more

7 Articles Legrand - Creative Photography Portfolio Theme

How do I upgrade the theme? Will I lose all my changes?

What should be the 'standard size' for images?

How to change the color of a Contact Form 7 placeholder text

+4 more

7 Articles Nerduck - Minimal and Creative Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

How to change the color of a Contact Form 7 placeholder text

What should be the 'standard size' for images?

+4 more

26 Articles Newave - Wordpress Responsive One Page Parallax

My menu items are overlap the logo image. Why this is happening? thanks

Hello,I use your wordpress theme but I would like to upgrade to its latest version.

Hello, How can I set up the responsiveness of my home page. I don\'t understand this part: "Page menu item margin right - responsive threshold (in pixels)"What do I enter there?Thank you!

+23 more

7 Articles Trent - Wordpress Responsive One Page Parallax

How to optimise the speed of my website?

How can I add my own custom icons/fonts to the theme?

What should be the 'standard size' for images?

+4 more

10 Articles Berger - WordPress Creative Agency Portfolio Theme

What should be the 'standard size' for images?

Visual Composer in portfolio pages

How do I upgrade the theme? Will I lose all my changes?

+7 more

Public Tickets

Archit Bansal URGENT! Bug with Portfolio Expand Gallert   Nanotech - Creative Portfolio Theme   Updated 4 hours ago   13 Most recent comment from Archit Bansal:The mobile scroll is so glitchy on enabling smooth scrolling  Can you guys not fix it? This is very unnerving to be honest Georgios Voulgaris Custom Fonts   Montoya - Creative Portfolio Theme   Updated 1 day ago   4 Most recent comment from Support Team:Hello Georgios, I added the following in customizer -> additional css @media only screen and (max-width: 1537px) {    .hero-title {        font-size: calc(1rem + 10.15vw);        line-height ... Valentin Preloader on first load only ?   Nanotech - Creative Portfolio Theme   Updated 1 day ago   8 Most recent comment from Support Team:Hello Valentin, Ok I see what you are saying and the reason is top level menu items (with subitems) custom menu links don't have the links loading with with ajax. Would you like to change that? I ... Phúc Shop sidebar not workingClosed   Montoya - Creative Portfolio Theme   Updated 1 day ago   8 Most recent comment from Support Team:Hi, yes, it will be included in the next update. Valentin Questions about scroll between portfolio items   Nanotech - Creative Portfolio Theme   Updated 5 days ago   4 Most recent comment from Support Team:Yes, remove the bottom next portfolio navigation entirely. We can make the it work so that will navigate within the current category but that requires custom work.