Okay

Thank you for registering to Clapat support system, please read the following terms:

1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(like a few lines of css or js)

4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

5. Before asking for support MAKE SURE THAT YOU SEARCH THROUGH RELATED OPENED TICKETS to see if your question doesn't already have an answer

6. Post as much info as you can on your errors: links and screenshots etc.

7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

Best,

Clapat Team.

  Article Categories

5 Articles Hervin - Creative Ajax Portfolio Showcase Slider Theme

What should be the 'standard size' for images?

How can I add my own custom icons/fonts to the theme?

How do I upgrade the theme? Will I lose all my changes?

+2 more

5 Articles Colega - Creative Portfolio Theme

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

+2 more

5 Articles Satelite WordPress Theme

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

How do I upgrade the theme? Will I lose all my changes?

+2 more

6 Articles ClaPat - Creative Masonry Blog WordPress

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

+3 more

7 Articles Aruba - Minimal Ajax WordPress Portfolio Theme

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

AJAX loading and WPBakery

+4 more

5 Articles Canela - Creative Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

How to optimise the speed of my website?

+2 more

5 Articles Bauman

How to optimise the speed of my website?

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

+2 more

5 Articles Munio - Creative Portfolio Theme

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

+2 more

7 Articles Holver - Minimal Portfolio WordPress Theme

How to optimise the speed of my website?

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

+4 more

8 Articles Cubez - Creative WordPress Showcase Portfolio Theme

Hero Image on MacOS Safari

What should be the 'standard size' for images?

How do I upgrade the theme? Will I lose all my changes?

+5 more

7 Articles Villar - Creative Portfolio WordPress Theme

What should be the 'standard size' for images?

How to optimise the speed of my website?

How can I add my own custom icons/fonts to the theme?

+4 more

7 Articles Wizzaro

What should be the 'standard size' for images?

Map is not displayed properly

How can I add my own custom icons/fonts to the theme?

+4 more

7 Articles Maestro - Modern Portfolio Showcase WordPress Theme

How can I add my own custom icons/fonts to the theme?

How to change the color of a Contact Form 7 placeholder text

How to optimise the speed of my website?

+4 more

7 Articles Enfolio - Portfolio Showcase WordPress Theme

Map is not displayed properly

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

+4 more

8 Articles California - A theme for Creatives

How can I add my own custom icons/fonts to the theme?

How do I upgrade the theme? Will I lose all my changes?

What should be the 'standard size' for images?

+5 more

6 Articles Andra - Photography Portfolio WordPress Ajax Theme

What should be the 'standard size' for images?

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

+3 more

7 Articles Tetriz - Creative Portfolio WordPress Theme

AJAX loading and WPBakery

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

+4 more

8 Articles Pegasus -Showcase Portfolio WordPress Theme

What should be the 'standard size' for images?

How to change the color of a Contact Form 7 placeholder text

How do I upgrade the theme? Will I lose all my changes?

+5 more

9 Articles Bario - Showcase Portfolio WordPress Theme

First Showcase Video slide does not play

Map is not displayed properly

How to change the color of a Contact Form 7 placeholder text

+6 more

7 Articles Squares - Interactive Design Agency Portfolio Wordpress

How to change the color of a Contact Form 7 placeholder text

How can I add my own custom icons/fonts to the theme?

How do I upgrade the theme? Will I lose all my changes?

+4 more

8 Articles Soho - The Ultimate Portfolio WordPress Theme

What should be the 'standard size' for images?

How do I upgrade the theme? Will I lose all my changes?

Map is not displayed properly

+5 more

7 Articles Legrand - Creative Photography Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

How do I upgrade the theme? Will I lose all my changes?

+4 more

7 Articles Nerduck - Minimal and Creative Portfolio Theme

How can I add my own custom icons/fonts to the theme?

Map is not displayed properly

What should be the 'standard size' for images?

+4 more

26 Articles Newave - Wordpress Responsive One Page Parallax

How can I add my own custom icons/fonts to the theme?

How to change the color of a Contact Form 7 placeholder text

Hello, How can I set up the responsiveness of my home page. I don\'t understand this part: "Page menu item margin right - responsive threshold (in pixels)"What do I enter there?Thank you!

+23 more

7 Articles Trent - Wordpress Responsive One Page Parallax

Map is not displayed properly

How do I upgrade the theme? Will I lose all my changes?

What should be the 'standard size' for images?

+4 more

10 Articles Berger - WordPress Creative Agency Portfolio Theme

Map is not displayed properly

How can I add my own custom icons/fonts to the theme?

What should be the 'standard size' for images?

+7 more

Public Tickets

Clément Fonts on other devices   Harington - Creative Portfolio Theme   Updated 12 hours ago   9 Most recent comment from Clément:Hi !I tried to modify all the wrong urls with better search replace plugin and it now works on other device for the fonts.Thanks a lot for your help :) Michal Portfolio Header Gradient Not Disabling + Header Menu Color Bug in Dark Background   Bennet - Creative Portfolio WordPress theme   Updated 18 hours ago   7 Most recent comment from Michal:Hello, I can see that the thread is marked as closed, but my first point (and the more important one) still hasn’t been resolved.Just to recap: 1. “Disable Header Gradient” not working for Port ... ravi Portfolio Section Transition / Animation Effect Not Working   Bennet - Creative Portfolio WordPress theme   Updated 5 days ago   3 Most recent comment from Support Team:Hello, Please make sure you have Ajax page transitions enabled in customizer -> general settings. Leonardo Unable to edit portfolio items – changes not reflected on frontendClosed   Bennet - Creative Portfolio WordPress theme   Updated 5 days ago   10 Most recent comment from Support Team:Thanks Leonardo. if you are happy with our services and you genuinely like our theme plz don't forget to rate it as it helps us as well. WN Set entire background as link   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated 6 days ago   2 Most recent comment from Support Team:Hello, not really but you can add this to customizer -> additional css .swiper-slide a.title  {       height: 100%;       width: 100%; }