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Thank you for registering to Clapat support system, please read the following terms:

1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(like a few lines of css or js)

4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

5. Before asking for support MAKE SURE THAT YOU SEARCH THROUGH RELATED OPENED TICKETS to see if your question doesn't already have an answer

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7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

Best,

Clapat Team.

  Article Categories

5 Articles Hervin - Creative Ajax Portfolio Showcase Slider Theme

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

+2 more

5 Articles Colega - Creative Portfolio Theme

How do I upgrade the theme? Will I lose all my changes?

How to optimise the speed of my website?

What should be the 'standard size' for images?

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5 Articles Satelite WordPress Theme

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6 Articles ClaPat - Creative Masonry Blog WordPress

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7 Articles Aruba - Minimal Ajax WordPress Portfolio Theme

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5 Articles Canela - Creative Portfolio Theme

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How can I add my own custom icons/fonts to the theme?

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5 Articles Bauman

What should be the 'standard size' for images?

How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

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5 Articles Munio - Creative Portfolio Theme

How do I upgrade the theme? Will I lose all my changes?

How to optimise the speed of my website?

What should be the 'standard size' for images?

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7 Articles Holver - Minimal Portfolio WordPress Theme

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How to change the color of a Contact Form 7 placeholder text

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8 Articles Cubez - Creative WordPress Showcase Portfolio Theme

Hero Image on MacOS Safari

Map is not displayed properly

How do I upgrade the theme? Will I lose all my changes?

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7 Articles Villar - Creative Portfolio WordPress Theme

Map is not displayed properly

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How do I upgrade the theme? Will I lose all my changes?

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7 Articles Wizzaro

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

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7 Articles Maestro - Modern Portfolio Showcase WordPress Theme

Map is not displayed properly

What should be the 'standard size' for images?

How can I add my own custom icons/fonts to the theme?

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7 Articles Enfolio - Portfolio Showcase WordPress Theme

How to change the color of a Contact Form 7 placeholder text

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

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8 Articles California - A theme for Creatives

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6 Articles Andra - Photography Portfolio WordPress Ajax Theme

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Map is not displayed properly

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7 Articles Tetriz - Creative Portfolio WordPress Theme

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8 Articles Pegasus -Showcase Portfolio WordPress Theme

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Background shows as clear even though it is set to white

How do I upgrade the theme? Will I lose all my changes?

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9 Articles Bario - Showcase Portfolio WordPress Theme

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7 Articles Nerduck - Minimal and Creative Portfolio Theme

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26 Articles Newave - Wordpress Responsive One Page Parallax

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Public Tickets

David Ellis Website browser title   Satelite WordPress Theme   Updated 3 hours ago   3 Most recent comment from David Ellis:Thanks for the response, I'd changed in in the WP general settings as attached but still have "Full Screen Slider" in front of the title I'm going with.Have been digging through code and c ... ravi When I click on an image, the same image does not open. Instead, a different image opens. The image shown on the front/thumbnail looks correct, but after clicking it, another image is displayed.Bug: Clicking Image Opens Different Image   Bennet - Creative Portfolio WordPress theme   Updated 23 hours ago   8 Most recent comment from Support Team:That's up to you, we solve the issues, if we can, anyway - we don't want to do bargains with support. so take the first picture, the farm house to the left https://prnt.sc/q20t9geDIhWm in Gu ... David Ellis Small modifications to templateClosed   Satelite WordPress Theme   Updated 2 days ago   14 Most recent comment from David Ellis:Got it!  Thank you. Josh Updated to 6.9, cannot log into adminClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated 1 week ago   21 Most recent comment from Support Team:Hello Josh, you can do something like that: download all the plugins, then delete them on the server. Do the same with the themes, keep one default WordPress theme. (You can restore them later) If the ... Philip Installing Plugin Munio Functionality Plugin ErrorClosed   Munio - Creative Portfolio Theme   Updated 1 week ago   2 Most recent comment from Support Team:Hello Philip, Unless you provide wp admin access in a private comment so we can have a look on what is wrong, I cannot say for sure. At least a give a quick look and verify the sanity of the installat ...