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Thank you for registering to Clapat support system, please read the following terms:

1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(like a few lines of css or js)

4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

5. Before asking for support MAKE SURE THAT YOU SEARCH THROUGH RELATED OPENED TICKETS to see if your question doesn't already have an answer

6. Post as much info as you can on your errors: links and screenshots etc.

7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

Best,

Clapat Team.

  Article Categories

5 Articles Hervin - Creative Ajax Portfolio Showcase Slider Theme

What should be the 'standard size' for images?

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

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5 Articles Colega - Creative Portfolio Theme

How do I upgrade the theme? Will I lose all my changes?

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How to optimise the speed of my website?

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5 Articles Satelite WordPress Theme

How to optimise the speed of my website?

What should be the 'standard size' for images?

How can I add my own custom icons/fonts to the theme?

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6 Articles ClaPat - Creative Masonry Blog WordPress

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What should be the 'standard size' for images?

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7 Articles Aruba - Minimal Ajax WordPress Portfolio Theme

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Map is not displayed properly

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5 Articles Canela - Creative Portfolio Theme

What should be the 'standard size' for images?

How to optimise the speed of my website?

My fullscreen parallax image is not responsive and does not scale well

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5 Articles Bauman

What should be the 'standard size' for images?

How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

+2 more

5 Articles Munio - Creative Portfolio Theme

How can I add my own custom icons/fonts to the theme?

How to optimise the speed of my website?

What should be the 'standard size' for images?

+2 more

7 Articles Holver - Minimal Portfolio WordPress Theme

What should be the 'standard size' for images?

How can I add my own custom icons/fonts to the theme?

How do I upgrade the theme? Will I lose all my changes?

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8 Articles Cubez - Creative WordPress Showcase Portfolio Theme

Map is not displayed properly

How can I add my own custom icons/fonts to the theme?

How to change the color of a Contact Form 7 placeholder text

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7 Articles Villar - Creative Portfolio WordPress Theme

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

Map is not displayed properly

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7 Articles Wizzaro

What should be the 'standard size' for images?

How can I add my own custom icons/fonts to the theme?

How to optimise the speed of my website?

+4 more

7 Articles Maestro - Modern Portfolio Showcase WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

Map is not displayed properly

How to optimise the speed of my website?

+4 more

7 Articles Enfolio - Portfolio Showcase WordPress Theme

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

Map is not displayed properly

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8 Articles California - A theme for Creatives

How to change the color of a Contact Form 7 placeholder text

How to optimise the speed of my website?

What should be the 'standard size' for images?

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6 Articles Andra - Photography Portfolio WordPress Ajax Theme

My fullscreen parallax image is not responsive and does not scale well

How do I upgrade the theme? Will I lose all my changes?

What should be the 'standard size' for images?

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7 Articles Tetriz - Creative Portfolio WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

How to optimise the speed of my website?

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8 Articles Pegasus -Showcase Portfolio WordPress Theme

My fullscreen parallax image is not responsive and does not scale well

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

+5 more

9 Articles Bario - Showcase Portfolio WordPress Theme

How to change the color of a Contact Form 7 placeholder text

The portfolio items to load properly via showcase page. When you click on the project from the ajax slider, alot of the content is hidden. But when you view the portfolio item page, everything load perfectly.

What should be the 'standard size' for images?

+6 more

7 Articles Squares - Interactive Design Agency Portfolio Wordpress

How can I add my own custom icons/fonts to the theme?

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My fullscreen parallax image is not responsive and does not scale well

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8 Articles Soho - The Ultimate Portfolio WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

How to optimise the speed of my website?

First Showcase Video slide does not play

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7 Articles Legrand - Creative Photography Portfolio Theme

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

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7 Articles Nerduck - Minimal and Creative Portfolio Theme

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Map is not displayed properly

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26 Articles Newave - Wordpress Responsive One Page Parallax

The full screen slider on portfolio items is not working?

Hi,When a main menu item has sublevels, as it is in the theme, submenu is toggled by clicking on the parent item, which then becomes a dead link.Is it possible to change this behavior so that 1) the parent item links stays as is, and 2) the submenu appears on hover?

Hello,I use your wordpress theme but I would like to upgrade to its latest version.

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Public Tickets

Paul Lussier Responsive issues   Serano - Creative Portfolio Theme   Updated 1 day ago   4 Most recent comment from Paul Lussier:Hi there, I am very happy with how showcase listing appears on tablet and mobile. Now just out of curiosity, can you send me the css code for a smaller point size option on my desktop? Just want to pl ... DANIELA Hello, I have a recurring problem. When I access any project from the homepage, and the cover photo is enlarged, a dot appears in the center of the image (it's like a hole). Is it possible to remove this and prevent this error from appearing? Thank you. Hole in the center of the cover image   Rayden - Creative Portfolio Theme   Updated 2 days ago   2 Most recent comment from Support Team:Hi Daniela, is it happening only on mobile? or on desktop as well. can you send us wp admin access in a private comment?    sandraweese modify category filter icon   Nanotech - Creative Portfolio Theme   Updated 3 days ago   2 Most recent comment from Support Team:Hey Sandra that's again custom fork, we can change it to display a word instead, like 'Filters' (shorter to fits the filters' width)   Paul Lussier Image Gallery doesn't load   Serano - Creative Portfolio Theme   Updated 3 days ago   2 Most recent comment from Support Team:Hey Paul, that's great we are also using chagpt a lot however in this case the most likely reason ajax page transition. With ajax there is no page loading in the normal sense therefore some third ... Davide Unable to go back in Aruba portfolioClosed   Aruba - Minimal Ajax WordPress Portfolio Theme   Updated 3 days ago   5 Most recent comment from Davide:That's wonderful, works perfectly! Thanks again for the support. Best regardsDavide