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1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(like a few lines of css or js)

4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

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7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

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Clapat Team.

  Article Categories

5 Articles Hervin - Creative Ajax Portfolio Showcase Slider Theme

How do I upgrade the theme? Will I lose all my changes?

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

+2 more

5 Articles Colega - Creative Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

How do I upgrade the theme? Will I lose all my changes?

+2 more

5 Articles Satelite WordPress Theme

How can I add my own custom icons/fonts to the theme?

How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

+2 more

6 Articles ClaPat - Creative Masonry Blog WordPress

My fullscreen parallax image is not responsive and does not scale well

How do I upgrade the theme? Will I lose all my changes?

Map is not displayed properly

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7 Articles Aruba - Minimal Ajax WordPress Portfolio Theme

How can I add my own custom icons/fonts to the theme?

What should be the 'standard size' for images?

AJAX loading and WPBakery

+4 more

5 Articles Canela - Creative Portfolio Theme

How do I upgrade the theme? Will I lose all my changes?

What should be the 'standard size' for images?

How can I add my own custom icons/fonts to the theme?

+2 more

5 Articles Bauman

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

+2 more

5 Articles Munio - Creative Portfolio Theme

How to optimise the speed of my website?

How can I add my own custom icons/fonts to the theme?

How do I upgrade the theme? Will I lose all my changes?

+2 more

7 Articles Holver - Minimal Portfolio WordPress Theme

How to change the color of a Contact Form 7 placeholder text

How can I add my own custom icons/fonts to the theme?

What should be the 'standard size' for images?

+4 more

8 Articles Cubez - Creative WordPress Showcase Portfolio Theme

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

Hero Image on MacOS Safari

+5 more

7 Articles Villar - Creative Portfolio WordPress Theme

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

+4 more

7 Articles Wizzaro

AJAX loading and WPBakery

How can I add my own custom icons/fonts to the theme?

How do I upgrade the theme? Will I lose all my changes?

+4 more

7 Articles Maestro - Modern Portfolio Showcase WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

+4 more

7 Articles Enfolio - Portfolio Showcase WordPress Theme

Map is not displayed properly

How to change the color of a Contact Form 7 placeholder text

What should be the 'standard size' for images?

+4 more

8 Articles California - A theme for Creatives

First Showcase Video slide does not play

How to change the color of a Contact Form 7 placeholder text

How can I add my own custom icons/fonts to the theme?

+5 more

6 Articles Andra - Photography Portfolio WordPress Ajax Theme

My fullscreen parallax image is not responsive and does not scale well

Map is not displayed properly

What should be the 'standard size' for images?

+3 more

7 Articles Tetriz - Creative Portfolio WordPress Theme

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

How do I upgrade the theme? Will I lose all my changes?

+4 more

8 Articles Pegasus -Showcase Portfolio WordPress Theme

Background shows as clear even though it is set to white

Map is not displayed properly

How to optimise the speed of my website?

+5 more

9 Articles Bario - Showcase Portfolio WordPress Theme

How to change the color of a Contact Form 7 placeholder text

How to optimise the speed of my website?

What should be the 'standard size' for images?

+6 more

7 Articles Squares - Interactive Design Agency Portfolio Wordpress

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How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

+4 more

8 Articles Soho - The Ultimate Portfolio WordPress Theme

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

How to change the color of a Contact Form 7 placeholder text

+5 more

7 Articles Legrand - Creative Photography Portfolio Theme

How to optimise the speed of my website?

Map is not displayed properly

How can I add my own custom icons/fonts to the theme?

+4 more

7 Articles Nerduck - Minimal and Creative Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

+4 more

26 Articles Newave - Wordpress Responsive One Page Parallax

Hello, How can I set up the responsiveness of my home page. I don\'t understand this part: "Page menu item margin right - responsive threshold (in pixels)"What do I enter there?Thank you!

How can I add my own custom icons/fonts to the theme?

when I go back with the browser back button(Safari/Firefox) from my blog page or other url, i'm stuck with the preloader

+23 more

7 Articles Trent - Wordpress Responsive One Page Parallax

How can I add my own custom icons/fonts to the theme?

How to change the color of a Contact Form 7 placeholder text

What should be the 'standard size' for images?

+4 more

10 Articles Berger - WordPress Creative Agency Portfolio Theme

How can I add my own custom icons/fonts to the theme?

How to change the color of a Contact Form 7 placeholder text

How do I upgrade the theme? Will I lose all my changes?

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Public Tickets

Clément Fonts on other devices   Harington - Creative Portfolio Theme   Updated 4 days ago   8 Most recent comment from Support Team:Hello Clément, I think I know what's causing the pb but i'm not sure why it behaves like that. Why Custom Fonts plugin is trying to render the fonts via https and not https (as your site is ... ravi Portfolio Section Transition / Animation Effect Not Working   Bennet - Creative Portfolio WordPress theme   Updated 4 days ago   3 Most recent comment from Support Team:Hello, Please make sure you have Ajax page transitions enabled in customizer -> general settings. Leonardo Unable to edit portfolio items – changes not reflected on frontendClosed   Bennet - Creative Portfolio WordPress theme   Updated 4 days ago   10 Most recent comment from Support Team:Thanks Leonardo. if you are happy with our services and you genuinely like our theme plz don't forget to rate it as it helps us as well. WN Set entire background as link   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated 4 days ago   2 Most recent comment from Support Team:Hello, not really but you can add this to customizer -> additional css .swiper-slide a.title  {       height: 100%;       width: 100%; } DANIELA Hello, I have a recurring problem. When I access any project from the homepage, and the cover photo is enlarged, a dot appears in the center of the image (it's like a hole). Is it possible to remove this and prevent this error from appearing? Thank you. Hole in the center of the cover imageClosed   Rayden - Creative Portfolio Theme   Updated 1 week ago   6 Most recent comment from Support Team:Hello Daniela, Happy New Year, first of all! coming back to what you reported, that is the problem, I was not able to reproduce it at all. Plz see the screen recording.