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1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

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4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

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7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

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Clapat Team.

  Article Categories

5 Articles Hervin - Creative Ajax Portfolio Showcase Slider Theme

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

How do I upgrade the theme? Will I lose all my changes?

+2 more

5 Articles Colega - Creative Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

How do I upgrade the theme? Will I lose all my changes?

What should be the 'standard size' for images?

+2 more

5 Articles Satelite WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

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6 Articles ClaPat - Creative Masonry Blog WordPress

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

Map is not displayed properly

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7 Articles Aruba - Minimal Ajax WordPress Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

+4 more

5 Articles Canela - Creative Portfolio Theme

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

+2 more

5 Articles Bauman

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

+2 more

5 Articles Munio - Creative Portfolio Theme

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

+2 more

7 Articles Holver - Minimal Portfolio WordPress Theme

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

How can I add my own custom icons/fonts to the theme?

+4 more

8 Articles Cubez - Creative WordPress Showcase Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

Map is not displayed properly

+5 more

7 Articles Villar - Creative Portfolio WordPress Theme

Map is not displayed properly

What should be the 'standard size' for images?

How can I add my own custom icons/fonts to the theme?

+4 more

7 Articles Wizzaro

What should be the 'standard size' for images?

Map is not displayed properly

How do I upgrade the theme? Will I lose all my changes?

+4 more

7 Articles Maestro - Modern Portfolio Showcase WordPress Theme

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

+4 more

7 Articles Enfolio - Portfolio Showcase WordPress Theme

How to optimise the speed of my website?

How can I add my own custom icons/fonts to the theme?

How do I upgrade the theme? Will I lose all my changes?

+4 more

8 Articles California - A theme for Creatives

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

Map is not displayed properly

+5 more

6 Articles Andra - Photography Portfolio WordPress Ajax Theme

What should be the 'standard size' for images?

How do I upgrade the theme? Will I lose all my changes?

How to optimise the speed of my website?

+3 more

7 Articles Tetriz - Creative Portfolio WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

AJAX loading and WPBakery

How to optimise the speed of my website?

+4 more

8 Articles Pegasus -Showcase Portfolio WordPress Theme

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

How to change the color of a Contact Form 7 placeholder text

+5 more

9 Articles Bario - Showcase Portfolio WordPress Theme

How can I add my own custom icons/fonts to the theme?

First Showcase Video slide does not play

Map is not displayed properly

+6 more

7 Articles Squares - Interactive Design Agency Portfolio Wordpress

How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

+4 more

8 Articles Soho - The Ultimate Portfolio WordPress Theme

How to change the color of a Contact Form 7 placeholder text

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

+5 more

7 Articles Legrand - Creative Photography Portfolio Theme

Map is not displayed properly

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

+4 more

7 Articles Nerduck - Minimal and Creative Portfolio Theme

How to optimise the speed of my website?

How to change the color of a Contact Form 7 placeholder text

How do I upgrade the theme? Will I lose all my changes?

+4 more

26 Articles Newave - Wordpress Responsive One Page Parallax

How can I add my own custom icons/fonts to the theme?

Hello, I\'m trying to set up the permalink structure so that it reads http://www.websitename.com/page-name/. I change the settings in Wordpress to \'Custom Structure\' and use /%category%/%postname%/  - When I navigate to the pages now I receive a 404 error. Any advice in resolving the matter would be greatly appreciated. Thank you.

Hi,When a main menu item has sublevels, as it is in the theme, submenu is toggled by clicking on the parent item, which then becomes a dead link.Is it possible to change this behavior so that 1) the parent item links stays as is, and 2) the submenu appears on hover?

+23 more

7 Articles Trent - Wordpress Responsive One Page Parallax

How do I upgrade the theme? Will I lose all my changes?

How to change the color of a Contact Form 7 placeholder text

Map is not displayed properly

+4 more

10 Articles Berger - WordPress Creative Agency Portfolio Theme

Visual Composer in portfolio pages

How do I upgrade the theme? Will I lose all my changes?

Cannot activate Revolution Slider

+7 more

Public Tickets

Koekepeer Blog page vs portfolio page   Montoya - Creative Portfolio Theme   Updated 28 minutes ago   2 Most recent comment from Support Team:Hi Sean, We are very glad you like our work. That's actually custom work, because portfolio items have different set of attributes than the blog posts And the portfolio page templates rely on the ... tugberk In mobile portfolio grid brokes   Harington - Creative Portfolio Theme   Updated 22 hours ago   26 Most recent comment from tugberk:I would love to return your theme, it has drained my energy. The time I’ve lost is an additional frustration. But as you can see, my conditions aren’t suitable for a refund. I wish you could initi ... Riccardo Alain Changing texts color   Serano - Creative Portfolio Theme   Updated 23 hours ago   17 Most recent comment from Support Team:Hello Riccardo, do this for each element you want to change the color for for example menu items right click -> Inspect and you will see which of the elements has the color attribute (it's somewh ... Mark Ajax Problem Images   Manifesto - Creative Portfolio Theme   Updated 23 hours ago   11 Most recent comment from Support Team:That's actually part of page loading effects which is part of the design - do you want to disable that?   Sara Franchini Demo slider content with Elementor   Harington - Creative Portfolio Theme   Updated 1 day ago   2 Most recent comment from Support Team:Dear Sara Most likely the pages are created with Gutenberg and you try to edit them with Elementor. You can add them in Elementor pages as widgets they are listed under Harington category.