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Public Tickets

FR Reklame SupportClosed   Newave - Wordpress Responsive One Page Parallax   Updated December 10, 2014 at 12:01pm   2 Most recent comment from Support Team:I had some personal matters I had to attend which kept me away from support during last week. Apologize for any inconvenience. Trying to catch up in the next couple of days. Thanks Amanda DeVries Where is my home pageClosed   Newave - Wordpress Responsive One Page Parallax   Updated December 5, 2014 at 12:40am   3 Most recent comment from Amanda DeVries:Never mind. Had to upload demo content to get things working, but it's good now. FR Reklame Install failed: No valid plugins were found. Closed   Newave - Wordpress Responsive One Page Parallax   Updated December 3, 2014 at 11:37am   3 Most recent comment from FR Reklame:i had to install manually Amanda DeVries restyled headerClosed   Newave - Wordpress Responsive One Page Parallax   Updated December 1, 2014 at 6:41am   2 Most recent comment from Amanda DeVries:Never mind! I got this one figured out (just wrong CSS syntax), but am sending anotherticket your way... Samuel Joubert Portfolio thumb image is not sharp, ultra softClosed   Newave - Wordpress Responsive One Page Parallax   Updated November 27, 2014 at 1:07pm   8 Most recent comment from [deleted]:I had a problem on other theme, that was almost same. But I think i fixed it by choosing .png for thumbnail instead of .jpgNot sure it will work, but try it FR Reklame HELP!! website suddenly changedClosed   Newave - Wordpress Responsive One Page Parallax   Updated November 27, 2014 at 11:11am   3 Most recent comment from FR Reklame:The problem was that i had moved that page... so it didn't work A F won't intall - missing the style.css stylesheetClosed   Newave - Wordpress Responsive One Page Parallax   Updated November 25, 2014 at 5:33pm   4 Most recent comment from A F:Thank you so much. Johnny BeGood Different Home Page LayoutsClosed   Newave - Wordpress Responsive One Page Parallax   Updated November 25, 2014 at 12:43pm   6 Most recent comment from Support Team:The configuration was okay, except that the one - page should not be included in the main menu (it just serves the purpose of a container). fixed that.everthng else is good.thanks Luke Morris Main Menu not assignedClosed   Newave - Wordpress Responsive One Page Parallax   Updated November 25, 2014 at 1:58am   3 Most recent comment from Luke Morris:Thank you for your response.It is all sorted now - I had installed the incorrect .zip as per your suggestion.Thank you very much for your help :) Fran Relevant Problem With Newave Wordpress ThemeClosed   Newave - Wordpress Responsive One Page Parallax   Updated November 24, 2014 at 11:49pm   2 Most recent comment from Support Team:Hi, it's actually the pinterest and fb frames that cause the issue. Also I see in the page the comments section have been replaced by fb comments (?)We tested with twitter should be fine, we just use ... jim schmidt Portfolio pageClosed   Newave - Wordpress Responsive One Page Parallax   Updated November 24, 2014 at 11:27pm   2 Most recent comment from Support Team:plz check the answer to the duplicate ticket.Thanks A F “There is no Main Menu assigned!”Closed   Newave - Wordpress Responsive One Page Parallax   Updated November 24, 2014 at 11:24pm   2 Most recent comment from Support Team:Hi thereIt should be in/home/user/www/wp-content/themes/newave-theme/See, from envato you can download either the wordpress install-able file or the main archive. The main archive contains also the de ... jim schmidt 2 portfolio pages possible?Closed   Newave - Wordpress Responsive One Page Parallax   Updated November 24, 2014 at 11:17pm   2 Most recent comment from Support Team:Hi there, there can be only one portfolio section in the main page. Otheriwse there will be a conflict with IDs whichOne possible alternative is to use images with links to external pages or to other ... Chris Fawkes Contact Form 7 Stopped workingClosed   Newave - Wordpress Responsive One Page Parallax   Updated November 24, 2014 at 11:14pm   2 Most recent comment from Support Team:Chris, is it posible to check with the ISP if there is something blocking the emails (usually they have error logs on the mail server).this is in case you don't get any error msgs from the CF 7thx jim schmidt Portfolio pageClosed   Newave - Wordpress Responsive One Page Parallax   Updated November 24, 2014 at 11:11pm   2 Most recent comment from Support Team:Hi there, which portfolio item exactly. Plz make sure you assign multiple images as featured images in the portfolio item options and they will appear in the fullscreen slider. Thanks