Public Tickets
Evan
Unresponsive ThemeClosed
Newave - Wordpress Responsive One Page Parallax
Updated January 10, 2017 at 3:13am
7
Most recent comment from Support Team:Hi Evan, it's the W3 Total CacheTemporarily disable it and the external page will show fine. (I played with 'Test' page)I think is one of its settings related with minification.Hope it helpsThanks
Haytham
VideoClosed
Newave - Wordpress Responsive One Page Parallax
Updated December 30, 2016 at 7:16pm
4
Most recent comment from Support Team:HelloYou can embed the video in the page-section content. Here is some useful links:
https://codex.wordpress.org/Embeds
http://www.wpbeginner.com/beginners-guide/how-to-easily-embed-videos-in-wor ...
Raza Zaidi
tweet box CSSClosed
Newave - Wordpress Responsive One Page Parallax
Updated December 29, 2016 at 7:25pm
4
Most recent comment from Raza Zaidi:that did the trick...thanks!!!!
Raza Zaidi
nested menusClosed
Newave - Wordpress Responsive One Page Parallax
Updated December 29, 2016 at 6:18pm
3
Most recent comment from Support Team:OK, good solution, thanks
Alan Keir
Installation problemClosed
Newave - Wordpress Responsive One Page Parallax
Updated December 18, 2016 at 3:20am
3
Most recent comment from Support Team:Thanks Alan for sharing.It looks like get_template_directory_uri() returns a relative path on your current platform
Kelly
problem with the testimony carrousel moduleClosed
Newave - Wordpress Responsive One Page Parallax
Updated December 15, 2016 at 9:33pm
2
Most recent comment from Support Team:Hello, plz check this FAQ:https://clapat.ticksy.com/article/6328/Thanks
Kevin
The theme is missing the style.css stylesheet.Closed
Newave - Wordpress Responsive One Page Parallax
Updated December 14, 2016 at 9:28pm
2
Most recent comment from Kevin:I've got it sorted thanks.
Elliot
Google Map API (HTML)Closed
Newave - Wordpress Responsive One Page Parallax
Updated December 9, 2016 at 12:36am
4
Most recent comment from Elliot:I've resolved the issue now. For reference if anyone else has the issue:
Replace this:
script src="http://maps.google.com/maps/api/js?sensor=false" type="text/javascript"
With this:script src="htt ...
Philipp
Main slider responsive text sizeClosed
Newave - Wordpress Responsive One Page Parallax
Updated November 23, 2016 at 7:09pm
6
Most recent comment from Support Team:Can you check the syntax? in page source I see@media only screen and (max-width: 479px){.big-title{font-size:22px;line-height:22px}so missing a closing bracketthanks
Anoop Jaryal
Section not workingClosed
Newave - Wordpress Responsive One Page Parallax
Updated November 15, 2016 at 9:20pm
2
Most recent comment from Support Team:Hello,which section? the counters section?http://clapat.ro/themes/newave-reloaded/#clientsit does not show at all in the one pager or it does not show as a solid color background section?Give us more ...
David
trouble with template main page and visual composerClosed
Newave - Wordpress Responsive One Page Parallax
Updated November 8, 2016 at 12:00pm
16
Most recent comment from Support Team:It looks like the visual composer tabs are deprecated:http://d.pr/i/VQQHThanks
Thomas M
Hide MenuClosed
Newave - Wordpress Responsive One Page Parallax
Updated November 7, 2016 at 2:59pm
3
Most recent comment from Thomas M:Perfect, Thanks
David
Portofolio 404Closed
Newave - Wordpress Responsive One Page Parallax
Updated November 2, 2016 at 12:46pm
8
Most recent comment from Support Team:Excellent!
Steve
Expanders not working in Chrome or Safari on OSX.Closed
Newave - Wordpress Responsive One Page Parallax
Updated October 26, 2016 at 10:31pm
2
Most recent comment from Support Team:Hi,On local chrome and safari do not open pages via ajax. Please update your website on your server and will work fine. Thanks
Philipp
Demo ImportClosed
Newave - Wordpress Responsive One Page Parallax
Updated October 19, 2016 at 8:14pm
17
Most recent comment from Support Team:Looks like you added some custom css fro the .big-title class. The theme has specific styles in media queries for mobile device screens which are overwritten. thanks