Okay

Public Tickets

Archit Bansal URGENT! Bug with Portfolio Expand GallertClosed   Nanotech - Creative Portfolio Theme   Updated 3 weeks ago   31 Most recent comment from Support Team:Hello, I'm glad you found a workaround. I'm afraid what you intend is not possible as it's the Envato policy regarding sales & licensing. Valentin Anchor link not workingClosed   Nanotech - Creative Portfolio Theme   Updated 3 weeks ago   12 Most recent comment from Valentin:Looks good to me. You can close Valentin Preloader on first load only ?Closed   Nanotech - Creative Portfolio Theme   Updated 3 weeks ago   11 Most recent comment from Valentin:That looks exactly as it should to us. Thanks a lot !You can close this ;) Valentin Magic cursor customizationClosed   Nanotech - Creative Portfolio Theme   Updated July 22, 2025 at 7:04pm   6 Most recent comment from Support Team:Excellent! Valentin Questions about scroll between portfolio itemsClosed   Nanotech - Creative Portfolio Theme   Updated July 22, 2025 at 6:40pm   8 Most recent comment from Support Team:Hello Valentin, I think it can be done with custom work, we need to modify the code. Valentin Page 404Closed   Nanotech - Creative Portfolio Theme   Updated July 19, 2025 at 10:31pm   5 Most recent comment from Valentin:You can mark this as resolved. johannes issues with ajax & colorsClosed   Nanotech - Creative Portfolio Theme   Updated June 18, 2025 at 9:52am   8 Most recent comment from Support Team:I think it really depends on the context therefore what is the color you are trying to change for example? Where, exactly? if you can open a new ticket to avoid the long threads? Kamil Issues with Back Button and AJAX Loading in CustomizerClosed   Nanotech - Creative Portfolio Theme   Updated May 15, 2025 at 1:12pm   5 Most recent comment from Kamil:Thank you! Looks like it works now. I'm using childscript.js in child theme. But it still works here even without pointing directly in functions.php of child theme. But i used this nonetheless:fu ... RODRIGO I want to change the slug of the post type "Portfolio"Closed   Nanotech - Creative Portfolio Theme   Updated May 1, 2025 at 4:09am   2 Most recent comment from Support Team:Hello Rodrigo, You can go to customizer -> portfolio settings to change the custom slug 'nanotech_portfolio'. Just enter your own and after saving the changes go to Settings -> Permalinks an ... Dima Ajax bug without smooth scrollClosed   Nanotech - Creative Portfolio Theme   Updated April 16, 2025 at 4:50am   12 Most recent comment from Support Team:Hi, can you please open a different ticket for this issue, appreciate it julia In portfolio section: Updating failed The response is not a valid JSON response.Closed   Nanotech - Creative Portfolio Theme   Updated March 9, 2025 at 9:19am   4 Most recent comment from Support Team:Hi Julia, this is a bit though one the error I'm getting in the browser console is "POST https://uxducat.com/wp-json/wp/v2/nanotech_portfolio/18?_locale=user 403 (Forbidden)" it may indicate a co ... Annika Demo ContentClosed   Nanotech - Creative Portfolio Theme   Updated February 28, 2025 at 3:52pm   4 Most recent comment from Support Team:Hello Annika, We finished setting up the demo data, please verify. You need to replace the demo images scattered throughout content with your own, coming from media library. Browsers are blocking them ...