Comments 2Raul started the conversationDecember 25, 2016 at 6:32amClapat I´ve bought by error your Wordpress theme. This mistake was caused by the caché in the checkout account when I bought an after effects template. I did´t download the theme. I request a possible refund please. Thanks a lot 1,810Support repliedJanuary 2, 2017 at 6:37pmHello, we can see the item has not been downloaded, therefore we gave you the refund.Thank you. Clapat Support https://www.clapat.com/ Review Envato Item Support Policy1 Like Sign in to reply ...
Clapat I´ve bought by error your Wordpress theme. This mistake was caused by the caché in the checkout account when I bought an after effects template. I did´t download the theme. I request a possible refund please.
Thanks a lot
Hello, we can see the item has not been downloaded, therefore we gave you the refund.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy