Okay
  Public Ticket #898105
78049f40-9727-4a1e-97fb-30678cab9e00
Closed

Comments

  •  2
    Bernd started the conversation
    September 21, 2016 at 6:32pm

    Today Ive bought the Eleven - Responsive One Page Parallax Template via Envatomarket. Unfortunately the downloaded File (themeforest-4126525-eleven-responsive-one-page-parallax-template.zip) cannot be installed. style.css is missing. Ive looked for another downloadable file (e.g. eleven-theme), but didn't find it. Please send download link with installable theme. Thy in advance. Bernd

  •  1,974
    Support replied
    September 21, 2016 at 10:08pm

    Hello,

    Unfortunately the Eleven Wordpress theme has been discontinued and it's available only in HTML format. Sorry about that.

    Thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  2
    Bernd replied
    September 21, 2016 at 10:19pm

    What a pity.. Can i get a refund? because I absolutely don`t know what to do now. I will then look for another template.

  •  1,974
    Support replied
    September 22, 2016 at 8:01pm

    You can ask a refund for the template author, this is only the support forum for Wordpress themes.

    Thank you

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy