I've installed the demo data on this theme and I'm trying to use the visual composer, however, non of the elements respond (literally click them and nothing happens, not even a loader). I checked previous tickets for a solution and most users say it requires updating the theme... but I'm quite new to wordpress and as far as I can see my theme, wordpress & plugins are all installed correctly and update fully! Please help!!
Hi all!
I've installed the demo data on this theme and I'm trying to use the visual composer, however, non of the elements respond (literally click them and nothing happens, not even a loader). I checked previous tickets for a solution and most users say it requires updating the theme... but I'm quite new to wordpress and as far as I can see my theme, wordpress & plugins are all installed correctly and update fully! Please help!!
Thank you!
Hello Jess,
Just provide username and password in a private comment so we can have a look. Thanks
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi there, I was wondering if anyone has had time to check my issues? I sent my details via private message a couple of days ago, many thanks! Jess
Hello Jess and the wp admin url?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
www.jesscaddick.co.uk/wp-admin
thanks!
Done, installed the very latest, Visual Composer 4.12
Thanks
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy