I've scoured your articles and tickets, but I'm still having trouble :(
I'm trying to add a video (I've tried youtube and vimeo) to the hero section on a page (not the home page). I've read on the tickets that I must use a youtube video for the hero video and the embed code, not just a link. Here's the code I've added in the 'Video URL The url of the video' box - that displays in the hero section. (I had to take out a < and a > - so that the video wouldn't embed here:
Can you provide wp admin username and password? An the page name you are trying to set the video hero. We want to make sure nothing else is preventing the video being displayed first.
we were not able update the video url because the embedded code you entered contains html characters which affects the text field (it's not suppose to hold html). You may need to recreate the page.
Hey ClaPat Team,
I've scoured your articles and tickets, but I'm still having trouble :(
I'm trying to add a video (I've tried youtube and vimeo) to the hero section on a page (not the home page). I've read on the tickets that I must use a youtube video for the hero video and the embed code, not just a link. Here's the code I've added in the 'Video URL The url of the video' box - that displays in the hero section. (I had to take out a < and a > - so that the video wouldn't embed here:
iframe width="560" height="315" src="https://www.youtube.com/embed/oM3aZ2wYSFA" frameborder="0" allowfullscreen>
I get the classic play button but no video :( Please help, I've tried youtube/vimeo/embed code/links to url directly and nothing is working :(
Thanks for your help!
Sally
Hello Sally,
Can you provide wp admin username and password? An the page name you are trying to set the video hero. We want to make sure nothing else is preventing the video being displayed first.
Thanks
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hello Sally,
there is indeed something which hides the video.
We added the correct link here
http://theomclinic.co.nz/video-test/
because in
http://theomclinic.co.nz/yoga/
we were not able update the video url because the embedded code you entered contains html characters which affects the text field (it's not suppose to hold html). You may need to recreate the page.
So we are still working on the ticket.
Thnaks
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi Sally, although now the video url is correct, some modifications in style css hides the video, line 772 to be more exact
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi Team,
Awesome job on all your work so far!
I've commented that style out and the video now plays on click. That's amazing, thank you so much!
I'm just checking, is there a way to make the video autoplay?
Sally :)
Only by modifying /js/scripts.js
in function VideoHeader() (line 1108)
comment or remove this bit
setTimeout(function() {
$('#bgndVideo').pauseYTP();
}, 1000);
and instead
$('#playmovie').fadeOut();
which will hide the cover image
I think that's all needs to be done.
Thanks
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy