Whenever I make any changes to my website, add a plugin, even just write up a new blog post, the main header suddenly stops loading.
I've turned off all plugins and turned them back on one by one and deleted any that appeared to cause any issues.
I do everything in development mode (with cloudflare) so it's not a cache issue. Sometimes it's working fine one day, and broken the next without me even touching anything or even login into wordpress.
Currently it's not loading in Safari both desktop and mobile. a few days ago it wasn't loading only in chrome. It would be great to work out what's going on once and for all as people end up getting stranded on whatever page they enter from since there's no menu allow them to move to other areas of the webiste.
So I tested your site on Chrome and Firefox on a Windows platform and on a Safari on an ipad air. Everything works fine with the header menu.
Last time i checked you website there was an uncaught javascript error which broke the javascript execution in browser. The menu overlay is a javascript effect therefore it wouldn't open if javascript execution is stopped.
This is actually what this error is about.
I assumed that this js error is caused by a plugin conflict and we advised to turn off the plugins one by one.
In order to reproduce the error, should we add a new blog post? plz let us know
It seems that the last wordpress update has fixed the issue.
It wasn't a plug in as I had already gone through and tested them all and even with all plugins off it was still causing issues.
Can we keep this ticket open for now in case it pops up again over the next few weeks as it seems to be an on again off again thing? I created a new blog post to check if it breaks it and it didn't, so who knows.
If I could find the steps I'd let you know. It literally works one minute, and not the next without me even doing anything sometimes. It also sometimes fixes itself at random. Sometimes I just wake up in the morning to find its broken again.
If I manage to find a pattern, I'll be sure to let you know.
Hi guys,
Whenever I make any changes to my website, add a plugin, even just write up a new blog post, the main header suddenly stops loading.
I've turned off all plugins and turned them back on one by one and deleted any that appeared to cause any issues.
I do everything in development mode (with cloudflare) so it's not a cache issue. Sometimes it's working fine one day, and broken the next without me even touching anything or even login into wordpress.
Currently it's not loading in Safari both desktop and mobile. a few days ago it wasn't loading only in chrome.
It would be great to work out what's going on once and for all as people end up getting stranded on whatever page they enter from since there's no menu allow them to move to other areas of the webiste.
Hello
So I tested your site on Chrome and Firefox on a Windows platform and on a Safari on an ipad air. Everything works fine with the header menu.
Last time i checked you website there was an uncaught javascript error which broke the javascript execution in browser. The menu overlay is a javascript effect therefore it wouldn't open if javascript execution is stopped.
This is actually what this error is about.
I assumed that this js error is caused by a plugin conflict and we advised to turn off the plugins one by one.
In order to reproduce the error, should we add a new blog post? plz let us know
Thanks
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
It seems that the last wordpress update has fixed the issue.
It wasn't a plug in as I had already gone through and tested them all and even with all plugins off it was still causing issues.
Can we keep this ticket open for now in case it pops up again over the next few weeks as it seems to be an on again off again thing?
I created a new blog post to check if it breaks it and it didn't, so who knows.
Yes, we keep it open.
Also if we can find the steps to reproduce it, would be great.
Thanks
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
If I could find the steps I'd let you know. It literally works one minute, and not the next without me even doing anything sometimes. It also sometimes fixes itself at random. Sometimes I just wake up in the morning to find its broken again.
If I manage to find a pattern, I'll be sure to let you know.
Cheers.
OK, cheers
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy