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  Public Ticket #770349
Home Area Size & Number of Clients
Closed

Comments

  • Rob started the conversation

    Hi there,

    Could you tell me how to reduce the height of the home page slider area at the top of the page, if at all possible?

    Also - if you take a look at the linked website that I'm working on and scroll down to the section 'Real Results Revealed' you will see I am using the client testimonials carousel and have added 6 entries in total. The first 5 entries work fine, however, if you click on the 6th ('Get Fit Now') not only will you see that it doesn't open up this testimonial, it also bugs out and doesn't seem to let you then click on to any of the other options. 

    Not sure if this is a limitation of this carousel feature (in terms of how many clients are possible) or if it is a bug in the underlying code?

    I have checked and double checked my entry of the shortcode and it all appears to be as it should be.

    Look forward to hearing back from you.

    Regards,

    Rob

  • Rob replied

    Hi there,

    Since posting this ticket, I have figured out how to change the height of the home page slider area so my only query is now regarding the clients carousel. :)

    Many thanks,

    Rob

  •  1,798
    Support replied

    Hi Rob,

    I'm getting

    jquery.js?ver=1.12.3:2 Uncaught Error: Syntax error, unrecognized expression: [data-vc-accordion][href=#clients],[data-vc-accordion][data-vc-target=#clients] in js console in chrome so I guess the issues  are related.

    It's just I'm not sure the js error is coming from - a visual composer shortcode.

    Thanks


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Rob replied

    I didn't use visual composer for that page/section of the website so I'm not sure how that can be related?

    Also the visual composer element that error appears to be referring to ('vc-accordion') is something I have added to the website since posting this ticket, and this issue appeared before then.

    Not sure what to suggest.

  •  1,798
    Support replied

    I see. I've just tested with six clients and it works fine.

    [clients][client_headers][client_header index="0" logo="http://clapat.ro/themes/newave-wordpress/wp-content/themes/newave-theme/images-demo/client1.png" ][client_header index="1" logo="http://clapat.ro/themes/newave-wordpress/wp-content/themes/newave-theme/images-demo/client2.png" ][client_header index="2" logo="http://clapat.ro/themes/newave-wordpress/wp-content/themes/newave-theme/images-demo/client3.png" ][client_header index="3" logo="http://clapat.ro/themes/newave-wordpress/wp-content/themes/newave-theme/images-demo/client4.png" ][client_header index="4" logo="http://clapat.ro/themes/newave-wordpress/wp-content/themes/newave-theme/images-demo/client1.png" ][client_header index="5" logo="http://clapat.ro/themes/newave-wordpress/wp-content/themes/newave-theme/images-demo/client1.png" ][/client_headers][client_testimonials][client_testimonial name="Fred Nolan" company="Lancome" ]"Thank you for your awesome template. Such a joy to launch our first website with ease. Good job"[/client_testimonial][client_testimonial name="Natalia Oreo" company="Google" ]"Excellent template. One of the best theme I have ever used. Every minor detail has been taken care of"[/client_testimonial][client_testimonial name="Brian Allan" company="L'Oreal" ]"Your theme is beautiful and elegant, and your support first-class! Thank you for creativity and patient assistance"[/client_testimonial][client_testimonial name="Ryan Smith" company="Greenpeace" ]"We've worked with Newave as colleagues and collaborators on projects. Awesome UI/UX design"[/client_testimonial][client_testimonial name="5th Client" company="Greenpeace" ]"5th Client says Awesome UI/UX design"[/client_testimonial][client_testimonial name="6th Client" company="Greenpeace" ]"6th Client says Awesome UI/UX design"[/client_testimonial][/client_testimonials][/clients]
    

    Can you double check the shortcode. also try with text content (no video embedded)

    Thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Rob replied

    Hi there,

    Thanks for your help so far.

    I went ahead and basically rewrote that sections shortcode from start to finish, then embedded the videos using a different method and now it appears to work fine.

    Thanks again,

    Rob

  •  1,798
    Support replied

    Excellent, good news. Thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy