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  Public Ticket #769824
Database error (Amazon)
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Comments

  • André started the conversation

    We have successfully installed the theme into our wordpress Amazon server. After a few days online it started to loose connection with the database and it displays the message "Error establishing a database connection" into the front-end. If we restart the server the website returns, but it keeps going out all the time. When trying to access the back-end (/wp-admin) the message displayed is "Error establishing a database connection". We have already upgraded the instance into Amazon server but the same error keeps happening. We still have little access into the website which shouldn't overload the server.
    Could this be a code problem? Any ideais of how to solve this issue?

  •  1,973
    Support replied

    Hi,

    Try This:

    http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/

    Also do you have a valid purchase code? Ticksy is reporting 'Envato verification issues' regarding this ticket.

    It might be that you pasted the wrong code. Sorry we just need to check.

    Thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

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