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  Public Ticket #732884
Wordpress update broken Visual Composer
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  • Darren started the conversation

    I've just noticed the new wordpress update has broken the visual composer, any advice on a fix for this issue? I've updated the theme to the latest version but no change as yet... there is just a blank space on the wordpress page where the plugin should be working...

    Many thanks

    Darren

  •  1,974
    Support replied

    Hello Darren,

    Yes latest version of nerduck has Visual Composer 4.11.1 included so just replace 4.10

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Darren replied

    Strange I had to completely uninstall the old version before the new update would actually work... all working now though, thanks!

  •  1,974
    Support replied

    You may want to stay tuned for a new update which includes Visual Composer 4.11.2 relased today by WPBakery

    thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Darren replied

    Great thanks!

    Oh I just noticed the VC update through the WP dashboard, but it won't allow me to update as I don't have a license. How would I update this and keep it current or will this just be included in a future Nerduck update?


    Cheers!

  •  1,974
    Support replied

    What you should do is to uninstall the old version of Nerduck and reinstall the latest from themeforest. After uninstall delete Revolution Slider and Visual Composer.

    If you do this when you install the new version the theme will automatically install Vicual C 4.11.2 and RevSlider 4.5.2.1

    Make sure you made theme file modifs in a child theme.

    Thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Darren replied

    Ah ok, great thanks for the help!

  • cindy replied

    I'm having the same problem now but I think I am fully updated and I also don't want to lose everything I've customized. How can i fix this? www.cindyvillagran.com

  •  1,974
    Support replied

    Responded to your ticket

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy