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  Public Ticket #731142
Magee shortcodes and visual composer
Closed

Comments

  • Kathleen Comstock started the conversation

    Hi there, I was using a different one page parallax wp theme but was having a lot of difficulty figuring it out.  I had only built one other website using a theme that had visual composer.  I found the newave theme and decided to use it instead because it came with visual composer so I installed the theme.  I thought that it would be a good idea to call my hosting service and have them reinstall wp so that I could get rid of all the other stuff association with the other theme and start fresh.  I then reinstalled the newave theme but now the magee shortcodes and the visual composer are not there.  Was it a mistake to have my hosting service reinstall wp?  Can I get magee shortcodes and visual composer back?

    Thanks for your time.  

  •  1,778
    Support replied

    Hello there,

    Yes, it should be possible. Visual Composer and Magee Shortcodes are plugins so they are independent of Newave, you only have to make sure they're installed in Plugins section.

    Thank you

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Kathleen Comstock replied

    Hi there, thanks for the reply.  I went to the plugins list and magee shortcodes and visual editor aren't there to be activated.  As well, the link at the top of the page to get visual editor is greyed out so it's not accessible.  I have included a screen shot of the plug in's page.  I know you cannot see the whole page but it shows the greyed out visual editor.  There are only a couple more plugins that you can't see in the screen shot but they are not maggee shortcodes or visual composer.

    Cheers

  •  1,778
    Support replied

    It looks like something is not in order with your WP install. I can install Visual Composer for you (if you are able to provide wp admin credentials in a rpivate comment) but I don't have access to Magee Shortcodes

    thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Kathleen Comstock replied privately
  •   Support replied privately
  •   Kathleen Comstock replied privately
  •   Support replied privately
  •   Kathleen Comstock replied privately
  •  1,778
    Support replied

    Ok, visual composer 4.11.2 installed. thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Kathleen Comstock replied

    Awesome, thanks so much for your help.