Okay
  Public Ticket #673467
scrolling jittery
Closed

Comments

  • rik started the conversation

    Hi - I sent this ( below ) a few days ago, on a private ticket, and got the response that it shouldn't have been directed at the WordPress section as I bought the HTML licence. I'm aware of that, but as per below, on the support 'Submit a Ticket' page, there is a dropdown menu of options, and no option for the Non-Wordpress HTML version. Can anyone help please.

    As per below - I've love the theme, and I'm sure there'll be an easy fix.

    Many Thanks

    Rik


    Hi there, - firstly I love your theme ( have already bought 2 licences, and intend at least 2 more..)

    I'm 75% finished building the above site and the scrolling works very smoothly on a mac on chrome and firefox, but becomes jerky and jittery on safari, and my customer tells me its jerky on a PC on Internet Explorer. It is also jerky on iPhone ( chrome and safari ).

    I'm sure there's an easy fix. BTW I know I didnt buy the wordpress version, but there was no option for non-wordpress in the dropdown menu above

    many thanks in anticipation

    Rik

    Related URL: http://arachnophobiadesign.com/helena/index2.html

  •  1,810
    Support replied

    Plz contact us via themefores for all non-Wordpress related issues

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy