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  Public Ticket #570226
iE compatibility
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Comments

  • Adrian started the conversation
    The theme displays well in all browsers with the exception of iE in various versions, to the point it is unusable. Please view http://moarwebdesigns.co.uk in iE to see what I mean. In viewing the demo in iE it seems to get around most of the problems, can you advise how you have managed this and what I am doing wrong?
  •  1,823
    Support replied

    Hello,

    First of foremost which versions of IE you are using to test the site? thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Adrian replied

    The versions of iE I have tried are 7 to 9. I get basically the same response which each. I appreciate that most people have seen the light and don\'t go near iE, however some of my clients have their businesses computer networks setup with out of date iE as their default browser. I can tell them to change or update obviously but when I approach new clients all they see with my website is a jumble of words.

  •  1,823
    Support replied

    Hi there, I do understand the customer base using old browsers however the theme is compatible with IE9+

    http://themeforest.net/item/newave-wordpress-responsive-one-page-parallax/6808797

    I\'m not sure what we really could here. Perhaps having simpler versions for IE8 and IE7 (I\'m sure you could find a plugin which detects the version of the browser from http headers - I don\'t want to dwell too much into the technicalities here)

    or try removing sections to see which ones are causing biggest problems if you have an IE8 handy.

    thank you

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy