Hello, I submitted a ticket before about button styling not showing up. I wasn\'t able to get the license number from a former co worker who had purchased it until recently so I apologize for that.
The button styling is still not showing up, and instead is showing odd red blocks, and I haven\'t touched the site since but now the shortcode functionality doesn\'t work properly? Heading and subtitle styling appears correct on some pages but doesn\'t appear at all on others. The entire short code example page does not work.
Ok thank you for resolving that. So on the main page and about page, http://nimbuscreative.ca and http://nimbuscreative.ca/about , the heading and subtitle styling still isn\'t appearing however. \"We are Nimbus\" is set to h1 (on the about page), \"Our Services,\" \"Say Hello,\" have been set for h4 (main page), but don\'t appear (at least on my end) but styling for \"Say Hello,\" does on the contact page. Is there a way to fix this?
This occurs when you update the content of the page (the editor adds spaces around H elements which translate to paragraphs when the page is rendered)
This has been reported by several other users who are routinely updating their pages. Going to classic text mode and deleting the spaces or line breaks would solve the pb.
So we are currently working to bring Visual Composer to its latest version, but it may take a week or so. It\'s a constant work of bringing the theme up-to-date with Wordpress and related plugins.
Hello, I submitted a ticket before about button styling not showing up. I wasn\'t able to get the license number from a former co worker who had purchased it until recently so I apologize for that.
The button styling is still not showing up, and instead is showing odd red blocks, and I haven\'t touched the site since but now the shortcode functionality doesn\'t work properly? Heading and subtitle styling appears correct on some pages but doesn\'t appear at all on others. The entire short code example page does not work.
Please let me know if these issues can be fixed.
Best,
Katrina
Hi Katrina, there something odd going on your website. could you provide us with admin credentials?
thanks
Thank you.
Clapat Support
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Make sure you use a private comment for that
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Hi there,
I brought up Visual Composer to the latest version included in the theme
http://nimbuscreative.ca/shortcodes-2/
this page contains shortcodes from a different theme or plugin
http://nimbuscreative.ca/shortcodes-3/
this page has berger shortcodes
otherwise plz indicate a page containing berger shortcodes that is not working
thanks
Thank you.
Clapat Support
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Ok thank you for resolving that. So on the main page and about page, http://nimbuscreative.ca and http://nimbuscreative.ca/about , the heading and subtitle styling still isn\'t appearing however. \"We are Nimbus\" is set to h1 (on the about page), \"Our Services,\" \"Say Hello,\" have been set for h4 (main page), but don\'t appear (at least on my end) but styling for \"Say Hello,\" does on the contact page. Is there a way to fix this?
Hi,
This occurs when you update the content of the page (the editor adds spaces around H elements which translate to paragraphs when the page is rendered)
This has been reported by several other users who are routinely updating their pages. Going to classic text mode and deleting the spaces or line breaks would solve the pb.
So we are currently working to bring Visual Composer to its latest version, but it may take a week or so. It\'s a constant work of bringing the theme up-to-date with Wordpress and related plugins.
Thanks
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Great, thank you