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  Public Ticket #467848
IE not loading
Closed

Comments

  • Tim started the conversation

    I love the theme and work great on my Chrome browser and on my phone. It isnt getting past the loading page on IE (I believe its stuck on appear.js, but I'm not an expert).

    In the past I have resorted to saying upgrade to anything other than IE, but that isnt an option for the client base (South Korea) as many sites here work exclusively on IE.

    Help is very much appreciated.

  •  1,973
    Support replied

    Hi Tim,

    loads okay for me (see attached screen)

    I\'ve opened at the same time the developer tools (F12) to check if there are any errors in the console, but there aren\'t any.

    thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Tim replied

    What version of Internet Explorer is that? I have tried it on several devices and Internet Explorer will not work on any of them

  •  1,973
    Support replied

    IE 11 (the latest)

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy