I have noticed a recurring issue with the theme both on my installation and when testing your official demo.
Problem: Sometimes when navigating from the homepage to any project page in the <!-- Portfolio Projects List --> section using an AJAX transition, the page does not load. The loader stays on the screen indefinitely and the URL does not change.
Details: The issue occurs randomly (not on every click), but often enough to be disruptive to the user experience.
I checked the console: there are no obvious JavaScript errors, but it seems that the LazyLoad/AJAX callback chain sometimes does not complete.
This issue is always present when animations are disabled (in WordPress settings on the homepage).
Question: Could you please confirm if this is a known issue with AJAX page transitions? Is there a patch or recommended solution (e.g. adjustment in LazyLoad() or PageLoadActions()), or how to gracefully disable AJAX in this case and return the normal loading of page navigation? As an intermediate developer, I can work with the code if you have solutions.
P.S. I've attached some videos to show you problem directly. I've reduced files size, so do not worry about not smooth animations.
This is good news. To find out the version, I looked in the root file of the Bennet theme style.css. It says that the version is 1.2. Date of creation is March 10, 2025. I purchased and downloaded about one month ago this theme from https://themeforest.net/item/bennet-creative-portfolio-html-template/56477662 , where it is also indicated that the last update was on January 30, 2025. Was version 1.3 with this fix released later?
How can I get the updated version? And most importantly, how can I update the site files so as to eliminate bugs and so that this does not interfere with the current functionality of the site? I do not want to redo whole site because of one bug.... Please describe it to me in detail.
Hello!
I have noticed a recurring issue with the theme both on my installation and when testing your official demo.
Problem:
Sometimes when navigating from the homepage to any project page in the <!-- Portfolio Projects List --> section using an AJAX transition, the page does not load. The loader stays on the screen indefinitely and the URL does not change.
Details:
The issue occurs randomly (not on every click), but often enough to be disruptive to the user experience.
This also happens directly on the demo site on themeforest, where I purchased this template: http://preview.themeforest.net/item/bennet-creative-portfolio-html-template/full_screen_preview/56477662 . On your official demo the same problem: http://bennet.clapat.com/ . So it does not seem to be related only to my configuration.
I checked the console: there are no obvious JavaScript errors, but it seems that the LazyLoad/AJAX callback chain sometimes does not complete.
This issue is always present when animations are disabled (in WordPress settings on the homepage).
Question:
Could you please confirm if this is a known issue with AJAX page transitions? Is there a patch or recommended solution (e.g. adjustment in LazyLoad() or PageLoadActions()), or how to gracefully disable AJAX in this case and return the normal loading of page navigation? As an intermediate developer, I can work with the code if you have solutions.
P.S. I've attached some videos to show you problem directly. I've reduced files size, so do not worry about not smooth animations.
Thanks in advance!
Attached files: issue_ollyamagnollyya.mp4
issue_themeforest.mp4
issue_clapat.mp4
Hello Ollya
Quick question: what is the version that you are running? 1.3 is the latest. We actually did a fix in this regard.
Thank you.
Clapat Support
Review Envato Item Support Policy
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Hello ClaPat Support!
This is good news. To find out the version, I looked in the root file of the Bennet theme style.css. It says that the version is 1.2. Date of creation is March 10, 2025. I purchased and downloaded about one month ago this theme from https://themeforest.net/item/bennet-creative-portfolio-html-template/56477662 , where it is also indicated that the last update was on January 30, 2025. Was version 1.3 with this fix released later?
How can I get the updated version? And most importantly, how can I update the site files so as to eliminate bugs and so that this does not interfere with the current functionality of the site? I do not want to redo whole site because of one bug.... Please describe it to me in detail.
Best regards, Ollya
Hello Ollya,
The latest version of the theme is available for download from Envato.
You can remove the theme in the WP dashboard and install the new version. The content and options are not erased between upgrades.
Backup your theme before to be on the safe side.
Alternatively, you can unpack and copy via ftp the latest version.
the folder location is wp-content/themes/
If you did custom work and modified the theme files, you have the merge the changes.
Let us know how it goes.
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio