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  Public Ticket #425282
Problem with Portfolio
Closed

Comments

  • massimiliano21 started the conversation
    April 30, 2015 at 12:20am

    I have problems with the portfolio. Sometimes function sometimes does not work properly.

    You can check the following address www.azzero.org (Case History), sometimes clicking on the images feature the case history sometimes does not work and I have to click a second or third time. Can you help me understand what's the problem?

    thanks,

    Massimiliano

  •  1,973
    Support replied
    April 30, 2015 at 7:34pm

    Hi,

    I tried couple of times but the portfolio items are expanding and showing without any problems

    if the problem still persists, add this to theme options -> Styling Options -> Custom CSS:

    .element_fade_in { opacity: 1; position: relative; padding-left: 0px; right: 0px; }


    as described here

    https://clapat.ticksy.com/ticket/199278


    thanks


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • massimiliano21 replied
    April 30, 2015 at 8:19pm

    Hi I try to insert in css the string but the problem is the same.

    Can you help me please ?

    Next week is the go live :(

    Thank you very much.

    Massimiliano Perra

  •  1,973
    Support replied
    April 30, 2015 at 10:58pm

    Sorry, but I refreshed the page and tried many times and the portfolio works fine. Using chrome. see attached

    thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • massimiliano21 replied
    May 12, 2015 at 9:02pm

    Help me please, I have the same problem.

    Sometimes the plugin don\'t show any content.

    Is there an efficient solution ?

    Thank you.

    Massimiliano

  •  1,973
    Support replied
    May 13, 2015 at 4:00am

    Hi Massimiliano, the problem is that I cannot reproduce this behavior. What browser are you using? how often does it happen? Mobile or desktop?

    thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy