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  Public Ticket #4024181
install plugin and...
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  • Piotr started the conversation

    Hello.

    I tried to install the plugin twice and I always get this error. The second time on a clean WordPress installation. Nevertheless, the plugin is installed and can be activated. I also installed the demo but I have the impression that the functionality does not work as it should. This manifests itself, for example, in the fact that when scrolling the screen in the portfolio section, the next portfolio page does not load in the end. Also in the Opera browser on the iPad, e.g. the /portfolio and /playground pages do not display correctly.

    And sometimes the scrolling is not smooth, as in the attached video.

    Is it possible to control the scrolling speed of the entire page? The effect is great, but sometimes I have the impression that you have to make too many hand movements to scroll a given page.

    I will mention right away that I adjusted the PHP settings to the theme.

    I also have a question about how to set the block: "Bennet: Horizontal Scrolling Panels" so that I can use both horizontal and vertical photos. This is the case for example in the theme: Harington. And can the gap between photos be adjusted?

    Attached files:  Timeline 1.mp4

  •  2,084
    Support replied

    Hello Piotr, we can review the installation however do you work with Gutenberg or Elementor? we have demo data for both. are you able to provide wp admin access in a private comment?