I'm having issues linking a video from YouTube into the elementor page. I tried the video player that was within the theme but wasn't seeing anything play after publishing the page. Then I tried adding a video player through elementor and that shows the video is there but when you hit play nothing plays.
I went and made sure the YouTube video (we own) allowed embedding and tried to find any other issues within YouTube but could not find any. We just want to add a video that either plays automatically when you visit the home page or that you can click play and watch.
Right, I had a look over and I was able to diagnose the problem:
the first video widget you added is indeed our widget but it works only with self hosted videos - not youtube or vimeo so you need to upload the video file in .mp4 and .webm formats somewhere online and then provide direct links to them in widget's settings.
Or you can use our video popup widget that work with both youtube and vimeo links
Hi,
I'm having issues linking a video from YouTube into the elementor page. I tried the video player that was within the theme but wasn't seeing anything play after publishing the page. Then I tried adding a video player through elementor and that shows the video is there but when you hit play nothing plays.
I went and made sure the YouTube video (we own) allowed embedding and tried to find any other issues within YouTube but could not find any. We just want to add a video that either plays automatically when you visit the home page or that you can click play and watch.
Hello Laura,
can you send us the page URL containing the video? and while at it, send us wp admin access in a private comment, if possible?
Thank you.
Clapat Support
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https://www.tiktok.com/@clapatstudio
Right, I had a look over and I was able to diagnose the problem:
the first video widget you added is indeed our widget but it works only with self hosted videos - not youtube or vimeo so you need to upload the video file in .mp4 and .webm formats somewhere online and then provide direct links to them in widget's settings.
Or you can use our video popup widget that work with both youtube and vimeo links
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio