Public Ticket #3831396 In portfolio section: Updating failed The response is not a valid JSON response. Closed
Comments julia started the conversationMarch 4, 2025 at 2:24amI can't update or save any changes in the portfolio page. I already desactivate all the plugins , change the permanent links and tried to roll back the wordpress version. It only happens with the portfolio page when we are using a Nanotech Container Please guide us to solve this problem T 2,052Support replied3 weeks ago on March 6, 2025 at 11:20amHello Julia, hmm that's odd. Have you tried disabling (temporarily) any third party plugin that may be causing this? in any case, if the problem persists, plz send us wp admin access in a private comment so we can investigate as well.Thank you. Clapat Support Review Envato Item Support Policy Follow us! https://www.clapat.com/https://www.facebook.com/clapat.ro https://www.instagram.com/clapat.themes/https://x.com/clapatdesignhttps://www.linkedin.com/company/clapatstudiohttps://www.tiktok.com/@clapatstudio julia replied privately 2,052Support replied3 weeks ago on March 9, 2025 at 9:19amHi Julia, this is a bit though one the error I'm getting in the browser console is "POST https://uxducat.com/wp-json/wp/v2/nanotech_portfolio/18?_locale=user 403 (Forbidden)" it may indicate a corrupt .htaccess file? https://stackoverflow.com/questions/75431232/failed-to-load-resource-the-server-responded-with-a-status-of-403-wordpress-w Worst case scenario we recommend a clean wp install...Thank you. Clapat Support Review Envato Item Support Policy Follow us! https://www.clapat.com/https://www.facebook.com/clapat.ro https://www.instagram.com/clapat.themes/https://x.com/clapatdesignhttps://www.linkedin.com/company/clapatstudiohttps://www.tiktok.com/@clapatstudio Sign in to reply ...
I can't update or save any changes in the portfolio page.
I already desactivate all the plugins , change the permanent links and tried to roll back the wordpress version.
It only happens with the portfolio page when we are using a Nanotech Container
Please guide us to solve this problem
Hello Julia,
hmm that's odd. Have you tried disabling (temporarily) any third party plugin that may be causing this?
in any case, if the problem persists, plz send us wp admin access in a private comment so we can investigate as well.
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
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https://www.facebook.com/clapat.ro
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https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Hi Julia, this is a bit though one
the error I'm getting in the browser console is
"POST https://uxducat.com/wp-json/wp/v2/nanotech_portfolio/18?_locale=user 403 (Forbidden)"
it may indicate a corrupt .htaccess file?
https://stackoverflow.com/questions/75431232/failed-to-load-resource-the-server-responded-with-a-status-of-403-wordpress-w
Worst case scenario we recommend a clean wp install...
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio