I purchased this theme with the expectation that it was fully compatible with Elementor, as stated in the theme description. However, after attempting to use Elementor to edit the theme, I encountered significant issues. The theme appears to be designed primarily with code and text, and many elements, including images, are embedded directly into the code rather than being treated as separate media files.
This makes it impossible to easily replace or modify the images through Elementor, which is a key feature I was hoping to use for customization. As a result, I am unable to fully utilize the theme with Elementor as promised, and I'm stuck with the current image setup without an easy way to change them.
I would appreciate assistance in either providing a fix or suggesting a solution so that the theme can be used as intended with Elementor.
We have demo data built for Gutenberg or Elementor. Looks like you imported Gutenberg demo data. When you try do edit it with Elementor, you get the text editor and no structure - obviously.
We can help you with that. You may want to review your rating and send us wp admin access in a private comment. We can import and setup Elementor demo data, free of charge.
We finished setting up the demo data, please verify.
You need to replace the demo images scattered throughout content with your own, coming from media library. You need to that anyway. Browsers are blocking them because of the CORS policy.
So you have our product listed in your Downloads section of your account. You can modify the rating by clicking on the stars and a popup will come up as well allowing you to add a new desc.
Regarding the youtube videos only as embedded, the hero video section is working only with self hosted videos.
I purchased this theme with the expectation that it was fully compatible with Elementor, as stated in the theme description. However, after attempting to use Elementor to edit the theme, I encountered significant issues. The theme appears to be designed primarily with code and text, and many elements, including images, are embedded directly into the code rather than being treated as separate media files.
This makes it impossible to easily replace or modify the images through Elementor, which is a key feature I was hoping to use for customization. As a result, I am unable to fully utilize the theme with Elementor as promised, and I'm stuck with the current image setup without an easy way to change them.
I would appreciate assistance in either providing a fix or suggesting a solution so that the theme can be used as intended with Elementor.
Attached files: Untitled-2.jpg
Hi,
We have demo data built for Gutenberg or Elementor. Looks like you imported Gutenberg demo data. When you try do edit it with Elementor, you get the text editor and no structure - obviously.
We can help you with that. You may want to review your rating and send us wp admin access in a private comment. We can import and setup Elementor demo data, free of charge.
Let us know if you want a refund request instead
Thank you.
Clapat Support
Review Envato Item Support Policy
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Right, in the meanwhile, what is the admin login URL?
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Hi there,
We finished setting up the demo data, please verify.
You need to replace the demo images scattered throughout content with your own, coming from media library. You need to that anyway. Browsers are blocking them because of the CORS policy.
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
So you have our product listed in your Downloads section of your account. You can modify the rating by clicking on the stars and a popup will come up as well allowing you to add a new desc.
Regarding the youtube videos only as embedded, the hero video section is working only with self hosted videos.
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Hi, can you review your rating?
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio