Comments 6Phúc started the conversationFebruary 21, 2025 at 3:13pmHello, Seem like the appear animation for thumbnail image on this page not working. Here is the link: https://jemitailor.vn/portfolio-grid/ 2,052Support repliedFebruary 22, 2025 at 6:57amNot sure, could it be a third party plugin that's causing this? You can also send us wp admin access in a private comment to have a look.Thank you. Clapat Support Review Envato Item Support Policy Follow us! https://www.clapat.com/https://www.facebook.com/clapat.ro https://www.instagram.com/clapat.themes/https://x.com/clapatdesignhttps://www.linkedin.com/company/clapatstudiohttps://www.tiktok.com/@clapatstudio Phúc replied privately 6Phúc repliedFebruary 23, 2025 at 2:07pmHello, another issue need to check too. I use custom font for Vietnamese, and seem like the opacity appear for text animate not working properly. See the attached image.The link with text problem need to check: https://jemitailor.vn/about-our-work/Thank you Attached files: Screenshot 2025-02-23 210255.png 2,052Support repliedFebruary 24, 2025 at 8:25amHi, Try adding the following in customizer -> additional CSS .has-mask-fill > span { padding-top: 10px;} for the portfolio grid fade in and curtain effects I had the consult our web designer since I was not able to pinpoint the source of the pb Thank you. Clapat Support Review Envato Item Support Policy Follow us! https://www.clapat.com/https://www.facebook.com/clapat.ro https://www.instagram.com/clapat.themes/https://x.com/clapatdesignhttps://www.linkedin.com/company/clapatstudiohttps://www.tiktok.com/@clapatstudio 6Phúc repliedFebruary 24, 2025 at 12:59pmThank you, the css for text is woking. and Waiting for the portfolio grid effects solution. 2,052Support repliedFebruary 27, 2025 at 3:20pmHi there, thanks for letting us know about the side effects of the Smush pluginThank you. Clapat Support Review Envato Item Support Policy Follow us! https://www.clapat.com/https://www.facebook.com/clapat.ro https://www.instagram.com/clapat.themes/https://x.com/clapatdesignhttps://www.linkedin.com/company/clapatstudiohttps://www.tiktok.com/@clapatstudio 6Phúc repliedFebruary 27, 2025 at 8:07pmOh no! Not this problem, portfolio grid fade in and curtain effects not by Smush plugin. And i'm still wating for solution here. 6Phúc replied2 weeks ago on March 12, 2025 at 3:12amHello, this ticket seem to be open for a while. Just checking any update? 2,052Support replied2 weeks ago on March 12, 2025 at 11:29amHello, We fixed it, plz test again with a hard refresh (Ctrl+F5)Thank you. Clapat Support Review Envato Item Support Policy Follow us! https://www.clapat.com/https://www.facebook.com/clapat.ro https://www.instagram.com/clapat.themes/https://x.com/clapatdesignhttps://www.linkedin.com/company/clapatstudiohttps://www.tiktok.com/@clapatstudio1 Like 6Phúc replied2 weeks ago on March 13, 2025 at 12:15amThank you, it fixed. May i know what cause the problem? will the fix remain still if theme update? 2,052Support replied2 weeks ago on March 13, 2025 at 4:17amHello, sure I was a conflict between curtain effects in portfolio grid and products page which has been addressed in our latest update (2.1)Thank you. Clapat Support Review Envato Item Support Policy Follow us! https://www.clapat.com/https://www.facebook.com/clapat.ro https://www.instagram.com/clapat.themes/https://x.com/clapatdesignhttps://www.linkedin.com/company/clapatstudiohttps://www.tiktok.com/@clapatstudio1 Like 6Phúc replied2 weeks ago on March 13, 2025 at 6:01amIt's good to know. Thank you. This ticket can be close now. 1 Like Sign in to reply ...
Hello,
Seem like the appear animation for thumbnail image on this page not working.
Here is the link:
https://jemitailor.vn/portfolio-grid/
Not sure, could it be a third party plugin that's causing this? You can also send us wp admin access in a private comment to have a look.
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Hello, another issue need to check too. I use custom font for Vietnamese, and seem like the opacity appear for text animate not working properly. See the attached image.
The link with text problem need to check: https://jemitailor.vn/about-our-work/
Thank you
Attached files: Screenshot 2025-02-23 210255.png
Hi,
Try adding the following in customizer -> additional CSS
.has-mask-fill > span {
padding-top: 10px;
}
for the portfolio grid fade in and curtain effects I had the consult our web designer since I was not able to pinpoint the source of the pb
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Thank you, the css for text is woking.
and Waiting for the portfolio grid effects solution.
Hi there, thanks for letting us know about the side effects of the Smush plugin
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Oh no! Not this problem, portfolio grid fade in and curtain effects not by Smush plugin. And i'm still wating for solution here.
Hello, this ticket seem to be open for a while. Just checking any update?
Hello,
We fixed it, plz test again with a hard refresh (Ctrl+F5)
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Thank you, it fixed.
May i know what cause the problem? will the fix remain still if theme update?
Hello, sure I was a conflict between curtain effects in portfolio grid and products page which has been addressed in our latest update (2.1)
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
It's good to know. Thank you. This ticket can be close now.