1. The website doesn’t work on my phone. I tried it on other phones, and it works fine.
2. I added some videos (as a test) to a portfolio page. I added them in two different ways. On mobile, I see one layout, and on my laptop, I see a different layout.
when you say your site does not work on your phone is it iphone we are talking about? and it's the overlapping gallery that's not working or the whole site?
Second question: where, can you send us the page url? it's not not on the homepage - is it?
this is odd, I mean it should work on all devices - including iphone.
Could it be that you are using a third party plugin such as caching, lazy loading. And can you do me a favor - check our demo website and see it it looks okay on your iphone. i'm giving you here the direct link
I have two issues:
1. The website doesn’t work on my phone. I tried it on other phones, and it works fine.
2. I added some videos (as a test) to a portfolio page. I added them in two different ways. On mobile, I see one layout, and on my laptop, I see a different layout.
Thank you!
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Hello Ilie,
when you say your site does not work on your phone is it iphone we are talking about? and it's the overlapping gallery that's not working or the whole site?
Second question: where, can you send us the page url? it's not not on the homepage - is it?
Thank you.
Clapat Support
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Hello Ilie,
this is odd, I mean it should work on all devices - including iphone.
Could it be that you are using a third party plugin such as caching, lazy loading. And can you do me a favor - check our demo website and see it it looks okay on your iphone. i'm giving you here the direct link
http://clapat-themes.com/wordpress/montoya/
Here
https://tofisu.ro/?montoya_portfolio=green-audio
you have six videos which one we should look for.
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio