in addition to the rotator list, the "montoya moving Thumbs Grid" is static on mobile and tablet. Which is not consistent. I have sent you privately the access to make the necessary changes as you have requested previously. Could you kindly fix it asap?
Hi, the rotator was fixed and is looking fine. However the montoya moving thumbs grid is not working on mobile, the elements actually disappeared! kindly check the attached files.
Hello, glad to hear that the rotator list is working on mobile as well. Regarding moving thumbs grid, as I mentioned earlier the effects are not meant for mobile devices and therefore not sure they would work. :(
Hi,
in addition to the rotator list, the "montoya moving Thumbs Grid" is static on mobile and tablet. Which is not consistent. I have sent you privately the access to make the necessary changes as you have requested previously. Could you kindly fix it asap?
Thanks.
We responded to the initial ticket. Plz send us also the wp admin login URL in a private comment.
Thank you.
Clapat Support
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I have already sent the URL. When can I expect these two effects to be fixed please? I am looking forward to making the website go live soon.
Thank you for your support.
Hi, so in /core/js/common.js i commented lines 688, 762, 864 and 972
You must refresh your cache before testing, very important.
Thank you.
Clapat Support
Review Envato Item Support Policy
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Hi, the rotator was fixed and is looking fine. However the montoya moving thumbs grid is not working on mobile, the elements actually disappeared! kindly check the attached files.
Attached files: mobile.mp4
desktop.JPG
Hello, glad to hear that the rotator list is working on mobile as well. Regarding moving thumbs grid, as I mentioned earlier the effects are not meant for mobile devices and therefore not sure they would work. :(
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio