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  Public Ticket #3756070
Monotya Zoom gallery works good only for 9:16 images
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  • Valerio started the conversation

    Hi there, I'm using the theme with 16:9 images but there are some issue on mobiles. When using the Montoya Zoom gallery, full images are not responsive so the images are not visible properly. So the Monotya Zoom gallery works good only for 9:16 images. Can you fix it? Please take a loook https://prnt.sc/Itm7AU3o-g7Q

    Update: same thing for parallax sections https://prnt.sc/JSuNEnVPv1Hq

    Can you please fix or tell me how to work with 16:9 images ?

    In the Hervin and Rayden themes all sections are responsive so it's possible to work with all ratio images. Can you fix it?

  •  1,973
    Support replied

    Hello Valerio, I escalated your ticket to our web designer to get the best assistance on this.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  1,973
    Support replied

    Hello,

    The issue you're referring to is actually not an issue. The shortcodes are built using fullscreen images, meaning these images automatically adapt to fit any screen size, filling the entire viewport.

    Fullscreen images are intended to scale proportionally, adjusting dimensions to cover the full width and height of each user’s screen without leaving blank spaces, regardless of device size or orientation. This design ensures a seamless, immersive look on all screen types. So, the display you’re seeing is a feature, not an error.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy